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What Is Chronus?

Chronus is the leading employee-driven development platform, providing enterprise-ready mentoring and employee resource group (ERG) solutions designed to tackle workplace disengagement and employee turnover.

Offering an innovative approach that fosters connection, shared learning and growth through mentoring and ERGs, Chronus empowers organizations to build resilience and success by ensuring employees feel connected, understood, and developed. Chronus has delivered remarkable results for companies like Amazon, LVMH, Boston Children’s Hospital, ExxonMobil, NCBUniversal, Baker Tilly, Zendesk, eBay, Paychex and Albertsons Companies.

Who Uses Chronus?

Large enterprises (1,000+ employees) seeking to expand existing mentoring programs, launch new ones, or require tailored solutions.

Chronus Software - Personalized mentor recommendations based on participant profiles help increase the success rate of matches. Customize the matching criteria to meet your unique needs and objectives (skills, employee demographics, tenure, location, etc).
Chronus Software - Nudging participants to get connected and meet their mentoring partner improves engagement.
Chronus Software - With the Chronus Mobile App, participants can take their relationships on the go to connect, meet and engage anytime, anywhere.
Chronus Software - Matching mentors and mentees with ease, whether it's self match, admin match, bulking match or a hybrid of all of the above
Chronus Software - Measure the outcomes that matter most to you and your stakeholders. Customize your reports and dashboards to elevate satisfaction, match rate, retention, advancement and beyond.

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Reviews of Chronus

Average score

Overall
4.7
Ease of Use
4.7
Customer Service
4.9
Features
4.7
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
74%
4
24%
3
1%
Emily
Emily
Organizational Development Training Specialist in US
Verified LinkedIn User
Utilities, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Great Innovative Product!

5.0 5 years ago

Comments: Very supportive knowledgeable team. I was always impressed with their consistency and follow through. The product has made a great impact in the development of our employees.

Pros:

easy to use, innovative, fun, and makes the administrative burden of mentoring no longer an issue.

Cons:

There was not anything I did not like. The product is easy to use and makes sense for our business.

Heidi
Director, Harvard College Women's Center in US
Education Management, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Growing Mentorship Programs

5.0 2 years ago

Comments: Our Chronus representatives have listened to and incorporated much of our feedback throughout implementation and ongoing support conversations. We have been able to support upon historic programs and launch new initiatives, especially those supporting diversity in the workplace, through this platform that might not have had a more difficult time launching if it weren't for the availability of this platform and the support provided by Chronus.

Pros:

We were able to dramatically increase the capacity for participation in our mentorship programs through the ease of matching and communications provided by Chronus.

Cons:

The program is on the expensive end and it took a while to get buy-in for broader implementation. Getting set-up on the platform can take longer and require a few more coding skills than expected and there are so many functions that sometimes it can be overwhelming to track everything.

Chronus Response

11 months ago

Hi Heidi, Thank you for sharing your feedback. We're thrilled to hear that Chronus helped increase the capacity for participation and made matching and communication easier for you. We understand that the cost and implementation process can be a consideration, but we believe that the value and benefits of our platform outweigh the initial investment. We continuously strive to improve the onboarding process and offer support for any coding skills required. Regarding the overwhelming feeling, we appreciate your feedback. We're constantly working to streamline our platform and make it more user-friendly. If you have any further suggestions or need assistance, please don't hesitate to reach out to us. We value your input and want to ensure your continued satisfaction.

Beth
Lead Learning Strategist in US
Information Technology & Services, 5,001–10,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Helpful Resource

3.0 12 months ago

Pros:

Matching tool worked great. Appreciated the reminders.

Cons:

Scheduling can be challenging within the platform.

Chronus Response

12 months ago

Hi Beth, Thank you for your honest feedback! I will take your comment about scheduling to our product team. If there is anything specific about the scheduling functionality that you'd like to call out, please reply to the email provided in the copy of my response.

Julie
Julie
Senior Manager, Member Engagement in US
Verified LinkedIn User
Nonprofit Organization Management, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Great product for large physician-based association!

5.0 6 years ago

Comments: Our online mentorship program has turned into a valuable benefit for our members, especially those early in their careers. We are now taking it to the next level, by highlighting topics each month within the forums and incorporating a live meet and greet event at our annual meeting.

Pros:

There were two things we were looking for in an online mentorship program…1) integration with our single sign-on (such that our members can use their member login and password) and 2) automated matching for mentors and mentee. The Chronus system fulfills these requirements very well. It is critical that our mentorship program is a significant benefit of membership and that logging in should be simple and easy. We also have a complex membership consisting of trainees interested in many different areas, as well as members that are generalists and subspecialists, from a variety of practice settings and a variety of interests and experiences. The platform itself is very intuitive and the Chronus staff continues to be responsive to needs for assistance or training. They also present an amazing arsenal of online tools and resources that train our staff and educate our members on the varying capabilities of the system. The reporting functionality is robust and very easy to use. The pre-established reports are incredibly useful. The forums within the platform have helped us develop an online community of our mentorship program participants. This aspect of the program continues to reinforce mentorship activity, idea sharing, and ultimately adds to the member value. We have been utilizing Chronus for our online mentorship program since October of 2014. We continue to be impressed by their receptive updates to the product and how they truly listen to their customers.

Cons:

The only con we have with the platform is the inability to track those mentors/mentees that take the relationship outside of the program (e.g. don’t utilize the timeline tasks and/or messaging features). We can get some of this data by surveying our mentors/mentees; however, I’m not sure there is anything that can be done about this from the Chronus perspective. Another limitation we have found is that currently users are not able to switch between mentee and mentor roles on their own; it has to be done by the administrator.

Chronus Response

6 years ago

Julie, We're glad to be enabling your program as your membership grows and deepens. It's been great working with you to scale the program while meeting the needs of your mentors and mentees. We look forward to meeting your future goals! In regards to the 'switch between mentor and mentee roles' we've got good news. We've turned on a feature to allow you to overcome this challenge. Your CSM will be in touch to show you what that looks like for the end user. The Chronus Team

Ryann
Ryann
Executive Director in US
Verified LinkedIn User
Judiciary
Used the Software for: 1+ year
Reviewer Source

Chronus consistently exceeded our expectations. They are a valued partner to our mentoring program.

5.0 6 years ago

Comments: A major reason we chose Chronus over other software vendors is because the technology is nimble enough to grow with our program. Unlike other software vendors we considered, we felt like Chronus was able to provide the technology we needed today as young program and will want down the road as our programs grows. The future growth of our program won't be impaired by the limits of our technology. We can trust that as we evolve to meet the needs of our participants, our technology will easily evolve with us.
Chronus has been unbelievably invested in innovating ways to adapt the technology platform to accommodate the unique work flow of our mentoring program. It has been fantastic to move to a technology platform without having to give up the personal, unique touches our program prides itself on providing our users. Our program doesn't fit the mold of most corporate mentoring programs and Chronus has been able to adapt their technology, problem solve, and develop creative ways for our work flow to be successful in a software based paradigm.
For a voluntary mentoring program like ours, it is imperative that the user experience be top notch. Our users love the interface because it is intuitive, completely mobile friendly, and actually beneficial to the mentoring relationships.
From day one, Chronus has felt like a partner to our program not just a vendor. We have a dedicated team of people who have taken the time to actually understand our program; its goals, its operations, etc and our Chronus team is as invested in our program's success as we are. They ask the right questions, provide valuable suggestions and insights, and genuinely seem to take an interest in making our program better.
While our users love the experience they receive through the platform, the administrator experience is also wonderful. Our program landing page is the first thing I open (after my e-mail) when I get to the office every day and it stays open all day. I love the ability to see what is happening in the program and in the mentoring connections in real time. I am able to respond quickly and easily to user questions and I am constantly improving our platform as we come up with new resources, mentoring plans, and matching criteria.

Pros:

1. Chronus is nimble enough to grow with our program. Unlike other software vendors we considered, Chronus was able to provide the technology we needed today as young program and will want down the road as our programs grows. We can trust that as we evolve to meet the needs of our participants, our technology will easily evolve with us. 2. Chronus has been unbelievably invested in innovating ways to adapt the technology platform to accommodate the unique work flow of our mentoring program. It has been fantastic to move to a technology platform without having to give up the personal, unique touches our program prides itself on providing our users. Our program doesn't 'fit the mold of most corporate mentoring programs and Chronus has been able to adapt their technology, problem solve, and develop creative ways for our work flow to be successful in a software based paradigm. 3. From day one, Chronus has felt like a partner to our program not just a vendor. We have a dedicated team of people who have taken the time to actually understand our program; its goals, its operations, etc and our Chronus team is as invested in our program's success as we are. They ask the right questions, provide valuable suggestions and insights, and genuinely seem to take an interest in making our program better.

Cons:

There aren't many downsides to the software. If I had to give it one criticism, I wish it would retain the metrics on users who we ultimately remove to open up seats for new users. As it is now, when a user is removed from the system, the metrics collected on that user are removed as well.

Chronus Response

6 years ago

Thank you for the kind words, Ryann! We're excited to help CAMP grow and continue scaling to meet the evolving needs of your mentors and mentees. As far as retaining the data on removed users, you absolutely can while still opening up a license seat. Your Customer Success Manager will be reaching out shortly with instructions on how to do this. -The Chronus Team