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What Is HubSpot Sales Hub?

Supercharge your sales process with Sales Hub, a powerful and easy to use sales CRM that includes sales engagement tools, configure-price-quote (CPQ) functionality, and robust sales analytics and reporting for growing teams. Sales Hub is built on the leading HubSpot CRM platform, where you can bring your customer data, tools, and teams together in one central system of record. Whether its strategies, services, or software, HubSpot has everything you need to grow better.

Who Uses HubSpot Sales Hub?

Over 100,000 total customers in more than 120 countries use HubSpot's software, services, and support to transform the way they attract, engage, and delight customers.

Where can HubSpot Sales Hub be deployed?

Cloud-based
On-premises

About the vendor

  • HubSpot
  • Located in Cambridge, US
  • Founded in 2012

HubSpot Sales Hub support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Austria, Belgium, Brazil, Canada and 19 others

Languages

English, French, German, Japanese, Portuguese and 1 others

HubSpot Sales Hub pricing

Starting Price:

USD 20.00/month
  • Yes, has free trial
  • Yes, has free version

HubSpot Sales Hub has a free version and offers a free trial. HubSpot Sales Hub paid version starts at USD 20.00/month.

About the vendor

  • HubSpot
  • Located in Cambridge, US
  • Founded in 2012

HubSpot Sales Hub support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Austria, Belgium, Brazil, Canada and 19 others

Languages

English, French, German, Japanese, Portuguese and 1 others

HubSpot Sales Hub videos and images

HubSpot Sales Hub Software - 1
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HubSpot Sales Hub video
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Features of HubSpot Sales Hub

  • AI/Machine Learning
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Scheduling
  • Automatic Call Distribution
  • CRM
  • Calendar Management
  • Call Center Management
  • Campaign Management
  • Click Tracking
  • Contact Management
  • Customer Database
  • Customizable Fields
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • For Sales Teams/Organizations
  • Forecasting
  • IVR Software
  • Interaction Tracking
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Lead Scoring
  • Meeting Management
  • Opportunity Management
  • Performance Metrics
  • Pipeline Management
  • Prioritization
  • Real-Time Notifications
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Activity Management
  • Sales Pipeline Management
  • Sales Reports
  • Search/Filter
  • Task Management
  • Third-Party Integrations
  • Workflow Management

Alternatives to HubSpot Sales Hub

Customer.io is a customer engagement platform for creating data-driven campaigns that reach people across all messaging channels.
Zendesk Sell is sales CRM software that helps you close more deals.
Pipeline CRM is ranked #1 CRM for mid-market businesses, empowering sales teams of 10+ across a breadth of industries.
Freshsales is packed with features and a highly intuitive UI so that you don't have to juggle multiple tools to run your business.
Drive more engagement by sending personalised email communications at scale, and boost lead velocity through AI predictive lead scoring
Streak is the only CRM integrated entirely within your Gmail inbox, and works alongside all your other Google Workspace applications.
HubSpot CRM has everything you need to organize, track, and build better relationships with leads and customers. Learn more about HubSpot CRM
Save time and reduce costs with innovations that reimagine your customer relationships.
Build customer relationships for life with data-first digital marketing

Reviews of HubSpot Sales Hub

Average score

Overall
4.5
Ease of Use
4.4
Customer Service
4.4
Features
4.4
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Shaquib
Shaquib
Head of Admissions in India
Verified LinkedIn User
E-Learning, 51–200 Employees
Used the Software for: Free Trial
Reviewer Source

Serious for tracking prospects? Look no more!

5.0 6 months ago

Comments: Was looking for a tool to understand cold emailing and I am glad I found Hubspot. The free version gave a lot of valuable options to begin your mastery over lead management.

Pros:

Easy to find, Easy to syn between PC and mobile, Has a minor learning curve that you'll get used to soon. Makes tracking engagement a breeze to begin with an understand which leads to focus on. Once you get it up and going, You would not need a different tool!

Cons:

Takes time to get used to initially, Took a few tutorials here and there.

Walter
Director of Sales in US
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

I personally think this is one of the best CRMs.

5.0 last year

Comments: I love it!

Pros:

Hands down best CRM for startups for any business. HubSpot offers a lot of features and is very easy to learn quickly and start selling without having to slow down your sales process.

Cons:

The biggest drawback is cost. It could become expensive to add other features.

Alternatives Considered: Pipedrive, Salesforce Sales Cloud and monday.com

Reasons for Switching to HubSpot Sales Hub: We were able to test it out free with two users to see if it was a fit for us. The ease of use and in the beginning it was the right call for us.

Michelle
Executive Assistant to the CEO in US
Human Resources, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Didn't Work Out

3.0 last year

Pros:

It was good at pulling in the email contact information and easy to export the contacts.

Cons:

It pulled in too much information to track and to streamline.

Brittney
Brittney
Account Manager in US
Verified LinkedIn User
Marketing & Advertising, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Simple sales tool

4.0 2 months ago

Comments: Simple and easy to navigate. There are support tools out there and there is so much you can do.

Pros:

It worked well for keep track of our client and prospect deals. I didn’t run it as an admin but felt it was simple to use and understand. They had some great reporting features too.

Cons:

I feel like there was probably a lot more features I could’ve used but didn’t or haven’t yet. There’s just a lot of features.

David
CSM in US
Telecommunications, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

More Flexible, Versatile and Cost Effective CRM

5.0 last year

Comments: I think this is an awesome crm, especially for smb sales.

Pros:

HubSpot pretty much does everything, it's like salesloft and salesforce in one. All the features for contacting leads, customers and making tasks and tracking mission critical business info is great.

Cons:

The reporting and forecasting features might not be the best compares to other options, but we didn't get too far into the weeds here.

Alternatives Considered: Salesforce Sales Cloud

Reasons for Switching to HubSpot Sales Hub: Hubspot was more cost effective and flexible compared to the top alternative(s).

Trevor
Logistics Sales Respresentative in US
Logistics & Supply Chain, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Good CRM, Good support team

4.0 2 years ago

Comments: Overall, happy with Hubspot. We can interact with each other within the CRM as to not step on each others toes. We came from a different CRM and it turned out to be a great choice.

Pros:

I like the ease of the program. It helps me stay on track, I love the daily sales task reminders. The email integration is nice so that I can track emails outside of the CRM as 90%^ of my day-to-day is done through my business email. Lots of good attributes to keep a sales person on task.

Cons:

It can be a little confusing at times when setting a sales flow. There are a lot of steps not required in my industry so they can kind of get jumbled, and dont always relate to the steps that I need to take for freight allocation with new customers.

Craig
Chief Marketing Officer and Chief Administrative Officer in US
Financial Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Hubspot is your only choice

5.0 last year

Comments: It is the easiest to use and most robust product in the marketplace. Porting to it from Salesforce was like having a weight removed from my chest. No more consultants or programmers required to effectively run my business. If i need something done, I can 99% of the time make it happen myself. If not, Hubspot support is super helpful and responsive.

Pros:

Hubspot outperforms everyone else in the marketplace based in ease-of-use and ability to customize.

Cons:

Honestly, I don't think there is anything to complain about.

Jaret
Sales Executive in US
Marketing & Advertising, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Great Product

5.0 2 years ago

Comments: Hubspot really gave our team a structured way of keeping our deals organized, and gave our leadership team a 30,000 level view of the deals that are in the pipeline. Concrete steps lead to concrete results.

Pros:

I like many things about hubspot. One of them is being able to schedule email outreach days and sometimes weeks in advance gives a lot of time back for the rest of the week.The reporting and analytics are also great because i have an easy way to track outreach numbers and the deals that are in the pipeline with their associated progress

Cons:

One of my teammates schedules his email outreach, but has been experiencing issues with the emails actually going out.

Alternatives Considered: Salesforce Sales Cloud

Reasons for Switching to HubSpot Sales Hub: Salesforce is built on plug-ins, so you will need to get other products that can integrate. Hubspot is a one-stop shop tool.

Rafael
ENGINEER in Chile
Consumer Electronics, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source

Hubspot review

4.0 last year

Comments: It was a good experience in overall for our team

Pros:

It is easy to do the first setup and you can organize the fields that you need for your sales team

Cons:

It is difficult to use for the post sales teams that need to keep track of each item in the warehouse.

Matt
Sr. Director, Sales Engineering in US
Legal Services, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

HubSpot Fits Most Organizations

5.0 2 years ago

Comments: From the sales process, to onboarding, to continued support and assistance - HubSpot has been excellent!

Pros:

Many CRMs available, including SalesForce, are huge and complex. Most of the features are never implemented or require a tremendous amount of custom development to work for your organization/workflow. HubSpot provides what is needed with a lot of flexibility to customize it to your needs without requiring a huge development investment. Plus, it's just easier to use overall. Pricing is 1/3 of what we paid with SalesForce, and we have gained more efficiency because we are now using the same product as our marketing team. Information flows naturally between Marketing Hub and Sales Hub, providing better visibility and collaboration between the departments.

Cons:

Nothing. It's a great tool that has been an excellent investment for us.

Maira
Solutions Delivery consultant in France
Real Estate, 10,000+ Employees
Used the Software for: 1-5 months
Reviewer Source

Best across the board

5.0 2 years ago

Pros:

Extremely versatile, so many features that we haven't begun to utilize. I think the most important feature is that we can track when our emails are being opened.

Cons:

The interface can be more user friendly, and designed a bit better. It took me time to get used to the layout and understand what is where. It wasn't intuitive.

Alternatives Considered: Salesforce Sales Cloud

Reasons for Switching to HubSpot Sales Hub: The free trial and the features were excellent.

Grace Naneth
Sales Development Representative in UK
Information Technology & Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Hubspot - Your all-in-one CRM solution platform

5.0 last year

Comments: Having a single platform in performing all my tasks from prospecting, sales pipeline, contact management, daily reports, analysis and all is just beyond what you can get from hubspot. It also has hubspot academy that you can learn so much from. What else can I ask for?

Pros:

What I love about hubspot is it gives you everything you need within the platform. It's UI is very user-friendly and so easy to navigate. It is easy to integrate with VOIP.

Cons:

I haven't had any issues with my use of Hubspot.

Finan
Sales Manager in US
Real Estate, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

The Ideal Sales Tracking and Enablement Solution

5.0 7 months ago

Pros:

When it comes to managing sales tracking and enablement, HubSpot Sales Hub has all features we need. It also features some helpful CRM features

Cons:

Well HubSpot Sales Hub has sufficiently met needs.

Amber
Finance Coordinator in US
Environmental Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Amazing!

5.0 last year

Comments: We have been using it for just over 6 months now and like it so much better than other CRMs we've tried. Worth it for the price!

Pros:

Hubspot keeps all of our customers and leads organized in a way the whole company can understand. Super easy to go in and see who still needs an appointment, who isn't interested anymore, who has signed a contract, etc

Cons:

It is pricier than most other CRMs, but it is capable of handling much more!

Jeremy
Senior Integrated Marketing Manager in US
Consumer Goods, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

I have to say, this Sales CRM is fantastic for multiple purposes.

5.0 last year

Comments: I'm absolutely thrilled with HubSpot Sales Hub because it truly enhances the efficiency of my sales process. One of the features I adore is how it seamlessly integrates contact information across all its hubs. It's incredibly valuable to have a clear and comprehensive view of the entire contact development journey.

Pros:

HubSpot is a game-changer when it comes to tracking deals and sales opportunities. The flexibility it offers in managing and monitoring sales is remarkable. Not only do I use HubSpot Sales Hub for my professional job, but I've also embraced it for my personal business. It has proven to be an invaluable tool in both aspects of my professional life.

Cons:

I have noticed that the cost of operating the current feature set is relatively higher compared to some of the rival solutions in the market.

Umay
Business Development Manager in Switzerland
Computer & Network Security, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Efficient - Effective. Gets the Job Done

4.0 7 months ago

Pros:

Among its strengths, its seamless integration with our CRM system is noteworthy, along with its helpful automation features that significantly enhanced our sales workflow

Cons:

complexity of certain features, which could be simplified for smoother navigation.

Leon
Dounder in US
Marketing & Advertising, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Helps me close business

4.0 2 years ago

Comments: It works welll!

Pros:

Hubspot has been helpful in tracking leads, new business & scheduling appointments

Cons:

Some features are cumbersome & not needed

Brus
Brus
Head of Marketing Business Development in US
Verified LinkedIn User
Real Estate, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Hubspot sales, sales process automation

4.0 2 years ago

Comments: One of the best tools in HubSpot Sales is the insights we get about customer behavior. This has allowed us to adjust our strategies and tactics to ensure that we are offering the right value to each potential customer.

Pros:

As a user of HubSpot Sales, and of other HubSpot products for many years now, I can say that it has a variety of tools. First of all, automating repetitive sales activities has been helpful to me and my team. We no longer have to worry about performing tedious, manual tasks, allowing us to focus on more important and valuable tasks.Plus, tracking and managing leads, contacts, opportunities, and activities is much easier with the HubSpot Sales platform. We no longer have to deal with a large amount of information and scattered data, everything is centralized and easy to access.

Cons:

The learning curve if you are not from the Hubspot ecosystem is somewhat long, the adaptation process for new users could be tedious in my experience. Another point that I don't like is that the emails sent to the clients don't look the same as they do in the templates.

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Integral Tool for Successful Sales Pipeline Management

5.0 2 years ago

Pros:

The basic structure out of the box was good for initial setup, yet it allowed for customization for some particulars we needed for our process. Integrations with other platforms was a critical need and these existed and have been improved over time. Allows for highly effectively pipeline management, task management, prospect communication, and knowledge repository.

Cons:

There are some nuances that make the solution clunky like the email template builder and the custom analytics dashboard designs.

Joel
Administrative Secretary in Ghana
Consumer Electronics, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

A popular CRM platform?

4.0 2 years ago

Comments: HubSpot Sales Hub helps to make my sales process very effective and streamlined. That's why I chose it.

Pros:

Email tracking and automation is the best feature for my business. I can create and send personalized email campaigns, track email opens and clicks and automate follow-up emails based on recipient actions. Amazing right?!

Cons:

A couple of things make it difficult for me to use HubSpot Sales Hub. The user interface could be better, even after using it for a while, I find it difficult to navigate when I am doing more complex tasks. The layout can be improved.

Tushar
strategic partnership & Alliances in India
Health, Wellness & Fitness, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Best platform to track sales activity for every leads

5.0 2 years ago

Comments: awesome

Pros:

It is very easier to access the software at first, then the features from creating a new lead, company and deals at all the stages it is very easy and to use and perfectly.

Cons:

nothing truly speaking its far Better than most sales tracking software's

Luisa
BDR in Portugal
Information Technology & Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Good CRM

5.0 2 years ago

Pros:

The fact that we have many videos that support our training.The operation on hubspot is easy of use, since we can customize it to our operation.It's an easy way to have a clear vision of our pipeline, allowing us to forecast and giving us tools to support our strategic planning.

Cons:

I wish hubspot could integrate with LinkedIn, so we can track the approaches we do via that channel.

Klodian
Production technician in Germany
Mechanical or Industrial Engineering, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Task manager

5.0 2 years ago

Comments: As task manager software i like it

Pros:

Easy to track all the tasks day by day with it

Cons:

Mostly happy with this software. Liked it

Sarah
Recruitment in UK
Staffing & Recruiting, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Excellent Software

5.0 2 years ago

Comments: This is good for smaller companies but may not be efficient for large ones.

Pros:

This is a very easy way to keep a record of the activity of myself and other recruitment consultants.

Cons:

Sometimes when other recruitment consultants are using this software they are producing a copy client.

Hari Krishna goud
Team lead in India
Construction, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Best software to use for lead generations and management.

5.0 2 years ago

Comments: Best software

Pros:

Search engine where we get accurate information

Cons:

Import and export features are little low.