Who Uses This Software?

We proudly provide services for hundreds of businesses like Business Insider, GE Avionica, Uberflip, Churchill Downs, Vendasta, Expedia Cruise Ship Centers, Geotab, Rapid Fire tools, Velaro, and more.

Average Ratings

17 reviews
  • Overall 4.5 / 5
  • Ease of Use 4.5 / 5
  • Customer Service 4.5 / 5
  • Features 4 / 5
  • Value for Money 4 / 5

Product Details

  • Starting Price USD 99.00/month
  • Pricing Details https://www.fusebill.com/pricing
  • Free Version Yes
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support Business Hours
    Online

Vendor Details

  • Fusebill
  • https://fusebill.com/
  • Founded 5

About Fusebill Subscription Billing

Ignite your growth like our clients in SaaS, avionics, publishing, telematics & many other sectors. Eliminate manual billing. Reduce revenue leaks, churn.

Fusebill simplifies all aspects of subscription billing and management, automating recurring invoicing, payments, and revenue recognition while streamlining customer lifecycle management to maximize revenue. Fusebills flexible ledger-based platform allows you to scale your business with absolute confidence through every stage of growth.

Fusebill Subscription Billing Features

  • Accounts Receivable
  • Bank Reconciliation
  • Billing & Invoicing
  • CPA Firms
  • Expense Tracking
  • Fixed Asset Management
  • Fund Accounting
  • Government
  • Nonprofits
  • Payroll Management
  • Project Accounting
  • Purchase Orders
  • Tax Management
  • Billing Portal
  • Contact Database
  • Contingency Billing
  • Customizable Invoices
  • Dunning Management
  • Hourly Billing
  • Mobile Payments
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Project Billing
  • Recurring/Subscription Billing
  • Tax Calculator
  • Billing & Invoicing
  • Carrier Access Billing
  • Contract Management
  • Customizable Billing
  • Flexible Rate Tables
  • Internet
  • Order Management
  • Post-Paid Systems
  • Pre-Paid Systems
  • Provisioning
  • Rating
  • Self Service Portal
  • Service Order System
  • VoIP
  • ACH Check Transactions
  • Bitcoin Compatible
  • Debit Card Support
  • Gift Card Management
  • Mobile Payments
  • Online Payments
  • POS Transactions
  • Receipt Printing
  • Recurring Billing
  • Signature Capture
  • Deferred Billing
  • Dunning Management
  • Multi-Currency
  • Multi-Period Recurring Billing
  • Payment Processing
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Self Service Portal
  • Cancellation Management
  • Discount / Coupon Management
  • Dunning Management
  • Enrollment Management
  • Product Catalog
  • Recurring Billing
  • Revenue Recognition
  • Revenue Recovery Tools
  • Self Service Portal
  • Subscription Plan Management
  • Tax Management
  • Trial Management
  • Usage Tracking/Analytics

Fusebill Subscription Billing Most Helpful Reviews

Excellent Support, Excellent Team, and Ever Improving

Reviewed on 30/05/2019
Ann L.
Operations Manager
Computer Software, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Fusebill really listens to their customers and they care! They are very helpful in finding solutions to any issues and always come up with some work around.

Pros: Their support team is amazing! Very quick and helpful responses by phone, chat or email. Also, they are always improving. I'm loving their new dashboard customization.

Cons: Invoices are written in stone and once posted cannot be edited in anyway unless deleted (this causes movements on the GL). Reports aren't great but ALL the data points are there so if you are an Excel wiz you can make some serious magic. I wish they would become best friends with ChartMogul.

Vendor Response

by Fusebill on 31/05/2019

Thanks for the great feedback, Ann. I'll pass your kudos on to the team and I'm sure they'll be pleased.
We are continuously improving our efforts based on valuable feedback from users like you. Our customer experience team will be in touch shortly to gain any additional insights you may have on the reporting capabilities of Fusebill.
We look forward to play a continued role in your success.
-Jacob Varghese
VP, Marketing
Fusebill

Fusebill for mHelpDesk

Reviewed on 13/06/2019
Meeka H.
Onboarding Specialist
Information Technology & Services, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source 
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: The Self Service Portal for our customers
The ability to auto update experiencing cards
Ease of changing/upgrading subscription plans
More Secure

Cons: Minor glitches
-Address fields sometimes malfunctions when updating billing info
- If another account is open in the same browser, sometime accounts will mimic the changes or another

Vendor Response

by Fusebill on 18/06/2019

Hello Meeka,
Thank you for your feedback. We are glad that you are enjoying the auto updates for expiring credit card, ease of modifying your subscription plans, and the security.
Do not hesitate to report any issues you may find and our CS team will be glad to help out. We continue to take all feedback into our development road map.
Jacob Varghese
V.P. Marlketing, Fusebill.

Need to change a product's price for all customers? Look elsewhere.

Reviewed on 21/11/2017
Verified Reviewer
Software Engineer
Automotive, 13-50 Employees
Used the Software for: 1+ year
Reviewer Source 
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: There are a lot of options for custom pricing for an individual subscription. Decent API, though limited in some odd ways (only certain major changes trigger events, others don't. SSO breaks standard login). They'll create some custom reports if a report is missing. They import data, just make sure that you're not live yet when they do it (they messed ours up when importing into live system). I think Fusebill is probably well suited to companies that need to bill a small number of clients with varying prices, discounts and terms. Too many customers, though, and manual updates become infeasible. A single, simple pricing structure won't be easy to update if you have a lot of customers.

Cons: Price is on the high side. Slow UI response at the end of the month, though improved somewhat in recent months. Complex UI required a lot of training for our employees to complete simple tasks. Frequent trivial UI updates require additional training. Reporting is not configurable and marginally useful. Cost based accounting isn't supported well. Previously there was a frequent issue with their Authorize.net gateway integration that would show payments in an "unknown" state without notifying us, leaving the customer account in a weird limbo state. We've wasted hours manually looking through customers to fix, and hours working to satisfy justifiably upset customers. Has since been fixed for the most part, but "unknown" payments still crop up sometimes. Currently our biggest problem with Fusebill is updating the price for a product in our subscriptions. We have a price change, and WE HAVE TO WRITE OUR OWN CUSTOM CODE TO CHANGE PRICES on all of our active subscriptions. The inactive ones? They'll have the wrong prices when we re-activate them. Instructions on the custom code to update our subscriptions were given to us 13 days after asking for instructions on changing prices. We never thought that price changes would be a missing feature for a recurring billing system. Hopefully this information is helpful to someone else. WE REGRET CHOOSING FUSEBILL after wasting hundreds of hours, and I hope I can find the time to find and integrate another solution soon

Vendor Response

by Fusebill on 28/11/2017

Hi,

Thank you for taking the time to post a review of Fusebill. At Fusebill we value all feedback from our customers, and we use it to constantly improve. Our Customer Experience team would like to connect with you to discuss your concerns as we strive to ensure the satisfaction of all of our customers. Please reach out to us by email or a phone call to Fusebill Support.

Love the Software

Reviewed on 31/05/2019
Jessica R.
Director of Warranty
Medical Devices, 13-50 Employees
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: My overall experience has been a great one, thank you.

Pros: I like the ease of it all. Love the new features. This makes it so much easier to find out what cards are about to expire. If I need help, when I call customer support they are there to help. Even if I have to leave a message, they get right back to me.

Cons: The thing I liked lease was the credit card expiring notice and also it would be nice to have this feature for expiring subscription plans as well.

Vendor Response

by Fusebill on 04/06/2019

Thank you for taking the time to leave your feedback for us, Jessica. We are glad to hear you are loving our new features including the easy visibility into credit cards that are approaching their expiry dates.
We're looking forward to continue to play a role in your success.

Jacob Varghese
VP, Marketing
Fusebill

Underestimated

Reviewed on 31/05/2019
Mike I.
Senior Onbording Specialist
Information Technology & Services, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: It's been great integrating into our CRM platform. We are now able to see everything all in one place and then dig in with direct link to Fusebill UI.

Pros: The interface is very modern and pretty easy to use. Some things are buried and hard to find, but after a few weeks of usage it really becomes second nature and overall very satisfied.

Cons: Not too much. There are a few things that could be more visible and easy to find/locate for first time users, but as I mentioned after the learning curve it is a pretty easy to use interface.

Vendor Response

by Fusebill on 03/06/2019

Thank you for taking the time to leave a review, Mike. We look forward to continue working with the team at mHelpDesk and your suggestions to improve our solution.

Jacob Varghese
VP, Marketing

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