15 years helping Australian businesses
choose better software

What Is SimplyBook.me?

SimplyBook.me offers the most extensive booking system on the market, that makes you look professional and solves all your online needs. You get a full blown booking website, or a widget for your own website, where you can present your business and accept appointments, sell products, membership, packs, gift cards and service add-ons. A great variety of marketing tools available as well as an Admin app and a branded Client app. An extensive Enterprise Solution available with HQ management.

Who Uses SimplyBook.me?

SimplyBook.me suits all small & med sized companies accepting bookings like beauty salons, schools, consultants etc. The Enterprise solution allows to manage all subsystems within the admin interface.

SimplyBook.me Software - Welcome Site
SimplyBook.me Software - Example of booking site
SimplyBook.me Software - Booking availability
SimplyBook.me Software - Upcoming bookings - customer view
SimplyBook.me Software - Calendar view

Not sure about SimplyBook.me? Compare with a popular alternative

SimplyBook.me

SimplyBook.me

4.6 (1,161)
$11.70
month
Free version
Free trial
179
23
4.3 (1,161)
4.5 (1,161)
4.5 (1,161)
VS
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
USD 49.00
month
Free version
Free trial
187
7
4.2 (475)
4.2 (475)
4.3 (475)
Green rating bars show the winning product based on the average rating and number of reviews.

Other great alternatives to SimplyBook.me

WellnessLiving
Top rated features
Booking Management
Customer Database
Online Booking
LocalMed
Top rated features
Calendar Sync
Physician Management
Third-Party Integrations
Wix
Top rated features
Customizable Templates
Real Time Editing
Website Management
Eventbrite
Top rated features
Event Scheduling
Online Registration
Registration Management
Reservio
Top rated features
Confirmation/Reminders
Mobile Access
Online Booking
HR Acuity
Top rated features
No features have been rated by reviewers for this product.
Schedulicity
Top rated features
Mobile Access
Online Booking
Real-time Scheduling
Genbook
Top rated features
Calendar Sync
Mobile Access
Online Booking
HoneyBook
Top rated features
Billing & Invoicing
Online Invoicing
Payment Processing

Reviews of SimplyBook.me

Average score

Overall
4.6
Ease of Use
4.3
Customer Service
4.5
Features
4.4
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Paula
Paula
Vice President, Director of Marketing in Canada
Verified LinkedIn User
Professional Training & Coaching, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Very happy we found SimplyBook.me

5.0 3 years ago

Pros:

What's nice about SimplyBook.me is that you can customize which features you want.

Cons:

There are nothing I 'dislike' about SimplyBook.me. I would make a couple of improvements, though: 1. We are glad there are both session confirmation and reminders, but we would really like it if we could schedule a reminder around 1000 days from the date of training. This might sound like a long time, but the certifications we offer are good for 3 years and 1000 days would still give them a couple of months to schedule their recertification training. 2. It would be nice if the 'unlimited' tier of add-ons wasn't so much more than the tier that gives you 8 add-ons. At most, I would like one or two more, but it's not worth such a huge jump in price. 3. We really like the idea that email can come from our business email address, but at the moment, it's just not working for us because the SMTP settings just aren't being accepted.

SimplyBook.me Response

3 years ago

Dear Paula, Thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it! Regarding your request to add this to your system that you can send a reminder 1000 days after training, within the come-back-soon feature then we could probably add this to your system. Please pm me and send me your booking website. All the best The SimplyBook.me team

Elsie
Owner in Australia
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

I like SimplyBook me

5.0 8 months ago

Comments: Overall, the user experience is excellent, and it's the most suitable platform I've found for my needs.

Pros:

I find SimplyBook.me to be a very different product from what I'm used to. It offers powerful functionality, but it does take some time to learn and understand the system when starting out. The integration of business processes is also very straightforward.

Cons:

One aspect I'm not entirely pleased with is the calendar, as it's not very user-friendly. I can't directly view more customer information or make changes; I have to click into it. Additionally, there are limited options for customer payment, and some functions lack the ability to address finer details.

SimplyBook.me Response

7 months ago

Dear Elsie Thank you so much for taking the time to leave us your fantastic feedback, we appreciate it greatly! You mention limited options for customer payments, we would be happy to hear your comments so that we can see if there is something that we need to improve. Please reply to this message with what you feel is missing. All the best The SimplyBook.me team

eva
psychotherapist in Belgium
Health, Wellness & Fitness, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Great free booking tool

5.0 2 months ago

Pros:

If you need a simple, no-nonsense booking tool this is it. I love that i can keep it free for now until I have the business to upgrade.

Cons:

I wish the free version had HIPAA and text reminders, a girl can dream.

SimplyBook.me Response

4 weeks ago

Thank you for your review! We're glad to hear that you're enjoying our free plan and find it simple and straightforward to use. We appreciate your feedback about the features you wish were included in the free version, and we'll take that into consideration for future updates. We're sorry to hear about your experience with Sign In Scheduling, and we're glad you found SimplyBook.me as an alternative. If you ever have any questions or need assistance, please don't hesitate to reach out. Thank you for choosing SimplyBook.me!

tim
Owner in Germany
Leisure, Travel & Tourism, Self Employed
Used the Software for: 2+ years
Reviewer Source

It could be so much better, if they listen to their customers

3.0 last month New

Comments: Customer service is responsive, but not really solution-oriented. The usability and admin interface in general is far from intuitive and current UX standards.

Pros:

It has a wide range of (theoretically) great features. App is handy. It is not as pricey as many others.

Cons:

As a tourguide I was long looking for a booking tool to make my tours easier to book and generate automated invoices. Simplybook.it does that on a simple level, but after several years in use it really frustrates me, that their (paid) features are not really thought-through in the end (and they don't care to change it). Examples: Group booking feature makes it possible, that one person can book a tour for e.g. 4 people, which is great. Invoices then are also correctly generated for the price of 4. But if the customer cancels their group booking, it is not possible to do that for the group of 4 people, instead technically the cancellation is 1 out of 4 bookings of this group, and 3 remains. Oddly the invoice remains unchanged for 4 people, and the calender shows 3 bookings inside the group. That brings up several inconveniences: 1) I have to confirm the customers, if they wanted to cancel the whole booking or if they only wanted to cancel single people in the booking (100% wanted to cancel the whole group and arent even aware they did not). So I have to cancel the remainig 3 manually. 2) If I have to cancel a group, I need to cancel x-times. So the customer receives x-confirmation emails. That just makes me appear bothering and unprofessional. 3) The amounts of the invoices are not affected from any cancellation, so you really need to be careful not to mess up your accounting Which brings me to the central flaw (bug in my opinion) of simplybook.me: Cancelled bookings (group or single) still have a generated invoice in the system and are not flagged as cancelled, but pending (and so have no different status than any other open invoice). So to have a correct invoice journal at the end of the year or quarter, you carefully need to filter the invoices to status "paid". Otherwise your accounting is full of wrong revenues due to invoices from cancelled services. Another bug in the group booking feature is that it is only available on service selection level (eg. tour 1, 2 and 3). If you set the widget to only show tour 1, there is no possibility anymore to book for a group. If I reach out to their customer service to improve on all this, I get more or less the same answer over the years: it is like it is and I dont get a sense of ambitions to change or update (sometimes they offer me some kind of workarounds with other paid features - haha). I find this pretty frustrating, because this tool could be so much better than it is right now if they actually listen to their customers. But they refuse.

SimplyBook.me Response

4 weeks ago

Thank you for your detailed review and for sharing your experience with SimplyBook.me. We sincerely apologize for the frustrations you've encountered with our platform. Your feedback is incredibly valuable to us, and we're committed to addressing these issues to improve our service. We understand the importance of having a seamless and intuitive booking experience for tour guides like yourself, and we're actively working on enhancements to meet your needs. If there's anything specific you'd like to discuss or if you have further suggestions, please don't hesitate to reach out to our customer service team. We're here to assist you in any way we can. Thank you for your patience and for choosing SimplyBook.me.

Nathan
Director in South Africa
Education Management, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Simple to setup and feature rich

5.0 3 months ago

Comments: Very positive overall, happy to be using the platform

Pros:

The interface for setting up was intuitive and quick to master. There were plenty of features to cover most use-cases especially payment options for international operations such as South Africa is supported.

Cons:

I did not like that I had to pay for setting up a custom domain (to link one I already own - ostensibly for SSL which doesn't make sense since this could be free or included in subscription fee) and more options are needed for managing late bookings or adding bookings to a waiting list.

SimplyBook.me Response

4 weeks ago

Thank you for your detailed review and for choosing SimplyBook.me! We're thrilled to hear that you found our platform simple to set up with many features. Your feedback is appreciated, and we'll take it into consideration for future improvements. We're delighted that you're happy overall with the platform and that the switch from BookingKoala has been positive. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to support you every step of the way. Thank you for being a valued SimplyBook.me user!