--- description: Learn more about Booking Factory price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Booking Factory Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Hospitality Property Management Software](/directory/20031/hospitality-property-management/software) > [Booking Factory](/software/140064/booking-factory) # Booking Factory Canonical: https://www.capterra.com.au/software/140064/booking-factory Page: 1 / 2\ Next: [Next page](https://www.capterra.com.au/software/140064/booking-factory?page=2) > The Booking Factory is an all in one hotel management platform for independent hotels, b\&b's and serviced apartments. > > Verdict: Rated **4.7/5** by 11 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Booking Factory? A hotel marketing and booking system for independent hotels and b\&b's ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 11 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: The Booking Factory - **Location**: Haarlem, Netherlands - **Founded**: 2014 ## Commercial Context - **Starting Price**: EUR 111.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: For 1-10 rooms • Standard: £39/ per month • Website: £59/ per month • Channels: £59/ per month • All-in-One: £79/ per month For 11-20 rooms • Standard: £45/ per month • Website: £79/ per month • Channels: £79/ per month • All-in-One: £109/ per month For 21-50 rooms • Standard: £75/ per month • Website: £139/ per month • Channels: £139/ per month • All-in-One: £179/ per month For 50+ rooms • Contact vendor for pricing details - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Netherlands, United Kingdom ## Features - CRM - GDS/OTA Integration - Guest Experience Management - Marketing Automation ## Integrations (1 total) - Meta for Business ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [Hospitality Property Management Software](https://www.capterra.com.au/directory/20031/hospitality-property-management/software) ## Alternatives 1. [Guesty](https://www.capterra.com.au/software/159377/guesty) — 4.4/5 (465 reviews) 2. [Hostaway](https://www.capterra.com.au/software/152433/hostaway) — 4.8/5 (1524 reviews) 3. [Hotelizer](https://www.capterra.com.au/software/1029447/hotelizer-pms) — 4.9/5 (89 reviews) 4. [eZee Absolute](https://www.capterra.com.au/software/135751/ezee-absolute) — 4.6/5 (405 reviews) 5. [Breezeway](https://www.capterra.com.au/software/186514/breezeway) — 4.6/5 (195 reviews) ## Reviews ### "One of the best reservation programs that I have worked with." — 5.0/5 > **Johnny** | *8 January 2018* | Recommendation rating: 10.0/10 > > **Pros**: It is easy to handle the reservations and a it has good channel administration. The calendar is intuitive and easy to administer. > > **Cons**: There should have been a direct link - one click - to access the original booking, when it comes from for instance booking.com ----- ### "Very flexible and effective booking system at a great price- customer service is great\!" — 5.0/5 > **Chelsea** | *7 June 2017* | Wine & Spirits | Recommendation rating: 9.0/10 > > **Pros**: The customer service team has been super helpful and efficient in setting up our rather complex booking system for our business property in France. So much more effective and flexible than other booking systems we have used in the past and at a very reasonable cost\! We were able to completely tailor the booking system to suit our business needs which other booking systems do not offer- we tried MANY\! The booking system has everything we need on one platform whereas previously we had to juggle various websites and calendars making bookings very complicated- now colleagues and customers can book with ease and have access to all the information they require for their trip. We will be using The Booking Factory for all future properties. Thanks again for your time and patience\! ----- ### "worth the money" — 4.0/5 > **Sirichol** | *28 April 2017* | Hospitality | Recommendation rating: 7.0/10 > > **Pros**: - efficient level - makes property management very easy - automatically linked with OTA; booking.com, agoda.com, expedia.com > > **Cons**: - lots of errors - very slow customer support - limited function; export customer data to excel > > I own this hotel and was using another program to manage it. When I changed to this program, all the workflows were much easier and more efficient. However, there are some flaws. Sometimes the program doesn't work and it has a lot of errors. You click on the program and nothing happens. I think it's the problem with the cloud storage of the program. The support team in Thailand are slow. Sometimes, it seems like they don't know the functions of the program as I asked and they told me they would find me answers. And trust me, they take forever to answer. All in all, it's worth the month and it makes my hotel management more efficient. ps. Since the customer support in Thailand is very slow, I asked if there was a manual so I can find the answer myself, they said no. Oh, well. ----- ### "Overall very satisfied" — 5.0/5 > **David** | *28 April 2017* > > Booking Factory is very responsive to questions which I like. I find the back-end user friendly, I just wish there was an easy way to move a customer when they have a room change 2-3 days into their stay. The booking side, where my guests go, could use a little work. If my customer is using a promo code, they have to know to look in the upper left hand corner - then a pop-up box says an offer has been unlocked but it doesn't tell you what the offer is. When you go to the room type you'd like to book you see the unlocked special offer, as well as every other offer currently running - I wish it only showed the offer they'd unlocked with the special code. After that it is user friendly. Also, promo codes are case sensitive - I wish they weren't. ----- ### "The Booking Factory is a really excellent tool for anyone looking a PMS and integrated booking tool" — 5.0/5 > **David** | *1 August 2018* | Design | Recommendation rating: 10.0/10 > > **Pros**: Not only is it packed full of valuable features, the team at Booking Factory are incredibly proactive, helpful and patient. The fact that it seemlessly integrates in to any website you build is a key feature for customer usability. > > **Cons**: While not all parts are immediately intuitive, the team at the Booking factory are always on hand to help you out and show you the ropes. > > A fully functional, affordable and easy to use booking system that integrated seamlessly into our websites ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.com.au/software/140064/booking-factory?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/140064/booking-factory) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data