15 years helping Australian businesses
choose better software

What Is MerusCase?

MerusCase has changed legal software forever by offering a unique, guided experience per law type, packaged in the fastest cloud-based technology available. Moreover, it's the only cloud-based system that brings you total HIPAA compliance as well as fully-integrated document automation, time tracking, billing, calendar, email, and case management. With MerusCase, you'll be able to run your practice from any computer or mobile device worldwide and experience de facto perfection with 99.9% uptime.

Who Uses MerusCase?

We're the only cloud-based application robust enough to serve complex legal enterprise environments, yet versatile enough to bring affordable, industry-changing technology to smaller growth firms.

MerusCase Software - Informative Dashboards
MerusCase Software - Complex Doc Searching
MerusCase Software - Word Integration!
MerusCase Software - Practice-focused Fields
MerusCase Software - Email Management

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Reviews of MerusCase

Average score

Overall
4.7
Ease of Use
4.7
Customer Service
4.7
Features
4.6
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
79%
4
16%
3
5%
Gerardo
Gerardo
Legal Assistant in US
Verified LinkedIn User
Law Practice, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Smooth, Organized and professional

5.0 6 years ago

Comments: I learned how to handle tasks and assist attorneys in a clean and intuitive software.

Pros:

I like how you can easily create new contacts and open cases in an effective and straightforward way. The layout of the Case Details tab makes it easy to find what you are looking for in a case. I love how MerusCase easily syncs with your email account and also remind you of important events coming up. The calendar is simple to use and can help you filter by person which is incredibly useful. Overall a very pleasing software that can increase productivity and help you manage day to day tasks.

Cons:

The only improvement I would suggest is that at times previews of documents can be slow or delayed. If this could be fixed it would greatly speed up document processing.

Paradigm Response

6 years ago

Hi Gerardo, Thank you for your kind words. Here at Merus we work hard to deliver the best value to our customers. Within the past few days, we've redesigned our system to ensure that document previews render more quickly and display at 200dpi, compared to the 72dpi they were at before. You should see the difference the next time you open a document within MerusCase. Thank you for being a MerusCase customer!

James
Partner in US
Law Practice, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Fantastic File and Document Management Software

5.0 4 years ago

Comments: I am very happy with this program

Pros:

The transfer of documents and client/file information from the two different programs we used prior to MerusCase was fast and much cheaper than other options. The software itself is very intuitive to use and navigate and easily adapted to mimic our paper filing system.

Cons:

I don't love the email function, but we don't use it anyway.

Sabrina
Legal Assistant in US
Law Practice, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Easy and fast to use

5.0 2 months ago

Pros:

It takes the guess work out of having to schedule and task for cases

Cons:

sometimes it can be slow and not load the pages or documents I need

Verified Reviewer
Verified LinkedIn User
Law Practice, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Swing and an unfortunate miss

3.0 3 years ago

Comments: Started well, company sold, purchaser is now concerned only about signing up new customers, not developing their capacities to support the needs of existing users.

Pros:

The suite does what it says it does, providing a cloud-based medium for organizing case files, billing, etc.

Cons:

The suite is only accessible with an internet connection and, while it started its development with promise, it has tried to be a jack of all trades, offering solutions for everyone without a strong enough feature set for anyone. Office integration is tenuous and new features roll out without any thought as to how existing users should go about applying new features to existing cases. Honestly, if we weren't so invested in the platform, I would have moved to a new provider a year ago.

Dulio
Attorney Owner in US
Law Practice, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Great case management system!

5.0 3 months ago

Comments: No complaints at all; I would recommend for small firms.

Pros:

Efficient and keeps everything well organized!

Cons:

Cost and sometimes I have problems with interfacing