GoCanvas

GoCanvas - who knew replacing forms with apps would be so easy

Comments: Our ability to capture, retain, analyze and share information quickly and clearly is better than it ever was with paper forms. From the start the help in setting up the programs and initial training made a very scary and intimidating process a breeze. I never have to go looking for paperwork only to find it incomplete and illegible. I have rarely been as satisfied with a software as I have been with this.

Pros:

Extremely easy to build and use apps even for "non-tech" people. Powerful system allows you to build complex routing with ease PDF designer allows you to capture information you need for client while retaining all information you might need in the app for export and evaluation. They are always looking for ways to simplify and improve the program. They communicate changes well and consistently I don't have to read chicken scratch from techs anymore

Cons:

Tech support to solve problems is not very deep or responsive.

GoCanvas is a Temporary Scheduling Software Solution

Comments: I found GoCanvas to be a great software in general. It is easy to use and allows you to build forms, collect data, and transfer data to most any platform. It is easy to search and filter your information as well. I would have continued to use it if I were able to customize it to fit a grooming salon. I still would recommend it to others.

Pros:

I liked how easy it is to create forms and implement them into our website. I like how the information is stored and sent to us, it is very easy to understand and sort.

Cons:

The lack of customization to fit the pet industry.

Not completed in time, but the company is not planning to give refund

Comments: The worst company ever used.The project (form) did not complete in time & they are not planning to give us refund.I feel like this is considered as fraud.I seriously recommend NOT TO USE THIS COMPANY.

Pros:

Nothing I like about this product or company or service or the people.

Cons:

The tech & team (sales) tells you that they can make the way you want, and make the form in time, but they did not.

GoCanvas Forms

Comments: We have replaced an older form program with GoCanvas and opened up options to other departments. Their support has been very attentive to our needs and questions.

Pros:

The ease of creating forms and end user experience has made rolling out the software , well, easy. The departments are in charge of their own forms and any changes which avoids delays they would otherwise experience contacting IT.

Cons:

Currently, there is not the ability to attach documents to the form. We have the need to include official documents to some of the forms that have been created. We are working around that by taking a photo which works in some cases.

Amazing Tool

Comments: Mobile use is very beneficial in our case, because it is very hard to deal with papers during swimming pool maintenance and field services, it is almost impossible to maintain paper forms neat and clean, papers usually get wet and useless. I don't even count field service people hand writing. We are very glad that issues related paper use are all gone and left behind in the past.

Pros:

GoCanvas is an amazing tool, easy to use, and and very easy to customise, our integration was smooth.

Cons:

It is not necessary but maybe there could be more fonts to use.

Caution. Do not use this product.

Comments: Please avoid this company at all costs, they are highly unethical and untrustworthy. There are much better products available, its not worth the hassle. They tried to charge us for a full year after we cancelled their service due to terrible service and customer support. We blocked payment from the bank but somehow they have taken payment without consent from our accounts for the full amount. This is surely theft? I just hope that they lose more money than they took from us by losing potential customers/victims because of this review.

Pros:

Easy custom forms.

Cons:

Dishonest. Will take your money by any means necessary. App usually crashes when opened. Terrible customer support.

GoCanvas - Business Digitisation

Pros:

Creating a live interaction with customers as well as maintaining WHS obligations.

Cons:

You do have to put a lot of effort into the set up process to maximise the return from GoCanvas but the implementation team are exceptional during this phase.

Canvas has significantly improved our operation, increased productivity and less redundancies

Comments: Canvas has cut out so many redundancies in our business and is extremely versatile. It has been fun getting creative with the workflow. Not to mention the endless advantages for remote use and management.

Pros:

The fact that Canvas takes away so much extra leg work behind the scenes, freeing up time for our employees to focus energy on more critical tasks.

Cons:

The only recommendation I would have is to make functional improvements on multiple departments or groups sharing the same apps and functions. For example, a franchise group with several locations that need to keep consistency with apps across the locations

Save time and money!

Comments: We are a commercial and institutional HVAC service company. GoCanvas has solved several issues including legibility of service tickets (previously hand written) as well as quick delivery of the tickets (used to use FedEx overnight at the end of each week for each field employee). This cut our billing time down by 2 weeks. We are also using GoCanvas to create weekly time sheets, field quote sheets, time off requests and vehicle repair requests. We have several other forms which we will be creating soon. The staff at GoCanvas is extremely knowledgeable and creative. I have not come across anybody that was not excited about their product and ready and willing to solve my problems. I highly recommend GoCanvas for forms and processes to any industry with a need.

Pros:

GoCanvas is simple to learn and use. If you either cannot or don't have time to learn the software, their customer support can help design and setup almost any form that you can envision.

Cons:

Nothing in life is perfect. GoCanvas is still working to fill the gaps of what it cannot yet do. I wish the GoCanvas submissions would interact with my database software but it will not and that is not a GoCanvas issue either. My database software company will not talk (literally or figuratively) with GoCanvas. Despite this setback, GoCanvas is still a better option (in our opinion) than using the mobile version of the database software.

Easy to use in the field

Comments: It makes my team more efficient and helps in the field.

Pros:

It is very easy to use in the field when I am meeting with a homeowner. They can sign my contracts right in their living room and it goes straight until a PDF. I like the layout of the program and customization. It has made my field team much more efficient and look more professional in the field.

Cons:

If we have to change any documents, it is a bit difficult for our admin to do so. We have used it for a few years and there aren't many things that I would say are cons for Go Canvas.

Go Canvas Review

Comments: Always a good experience, easy to use.

Pros:

Ease of using the system, anyone on shift has no issue following direction and completing the reports.

Cons:

Sometimes slow to get into, but that is not the Canvas system causing this issue.

Go canvas review

Comments: very happy with the product and ease of use

Pros:

ease of use has been fabulous , updating our forms . Help desk is prompt courteous and professional

Cons:

all the information i needed to gather to begin

It works (with quarks)

Comments: Overall, positive rating!

Pros:

The mobile platform on iphone ios works.

Cons:

The Data transfer speeds could be better.

My Experience with Go Canvas

Comments: Education Development in Nigeria It has helped with keeping tracks with the development of tertiary institution

Pros:

It has helped my organization become more productive in the space of one yearData collection, organizing and sharing has been made easy with the help of Go CanvasThe software can be used on both computer, pads and mobile devices which made it accessibleLess paper handling and at the same time has save a lot of money for the procurement department

Cons:

When is being used by a lot of people at the same time it can affect the speed of the software

Great Product

Pros:

It is easy to build different apps and customize any reports that are needed. The software is very user friendly.

Cons:

There really is not anything that I can think of that I don't like.

Go Canvas is a Force Multiplier

Comments: We solved our field service ticket and manual inspection sheet issue. We were utilizing computers, tablets and having to access excel and then email to send these forms. Now the techs can utilize their phones and email directly to customer and supervisor when complete. This has allowed us to become much more versatile and is causing other departments to question their processes.

Pros:

The basics are very easy to learn and you can quickly create simple forms that allow you advanced mobilization.

Cons:

When a form has to be dynamic the software becomes a little more complicated and having to set the app up and then the layout on the pdf can be somewhat time consuming.

Review

Comments: So far everything has been great.

Pros:

The Mobile, PDF Design and the BarCode scanning.

Cons:

That it doesn’t connect directly with OneDrive or Microsoft Teams And that you can not group your forms into categories.

A great way to improve your efficience and productivitty

Comments: Great tool, immense versatility, top tier support.

Pros:

I cannot explain how this software enhanced my teams productivity. It's really easy to create your own personalised forms, it just requiere to know a little about programming. The custom automatic PDFs make our data completely understandable. And being able to export it to a CSV or JSON format help us build BI reports over other tools would have taken ages if we have used pen and paper, and later pick that up with a computer.

Cons:

The tool is not the cheapest in the market, but honestly, it's worth it.

Flexible, very useful.

Comments: Streamlining paper records about herbicide applications to a digital format. We are able to clients another notification for maintenance for their records for compliance. And we are working on an app that will eventually replace our paper field reports to deal with work and inventory.

Pros:

Its customizability is very good, and we've used multiple apps within the program for different reason, for internal documentation and for clients. Nice way to move away from paper records where possible.

Cons:

Adjusting some of the options/menus within an app once it was activated wasn't always straight forward, even with the help. Most were easy once I asked tech support, but wasn't always clear when in the program.

GoCanvas is fantastic. We use this system in our service company and it has saved a lot of time.

Comments: Saves the company time and the presentation to the customer has helped our close rates greatly.

Pros:

The customer support is wonderful as well as the ease of use. It also integrates with a lot of other programs on the market.

Cons:

No cons at this point. The implementation was very easy and the support has been first class. This software is a wonderful to have and makes doing business much easier.

Good porduct but spendy

Comments: Customer service was great and the product did what everyone told us it would. We just needed a product that handle more solutions than GoCanvas could offer.

Pros:

Form creation was simple and straightforward

Cons:

It was expensive and we switched to a product that could handle things like vendor management, inventory, time tracking, GPS, etc....

Retail Application for Greenhouse Growers

Comments: We are a live plant grower for "Big Box' retailers, and in some cases we own the product until the product scans through the register. We are responsible monitoring and maintaining the inventory in the garden centers, and a missed sale opportunity in the store means a missed sale for the greenhouse. It is very important that we have a true understanding of what our saleable inventory is in each store at any given time.
As part of this process, we employ merchandisers who will display and care for the product while it is at the retail location, and will throw away any product that is unsaleable. To maintain an accurate inventory, we need to know the variety of plant and the quantities that were thrown away.
Historically this process was done by filling out a paper form and then faxing it back to the greenhouse. Office personell would then take the faxes and then hand enter the data into our enterprise system which kept track of store inventory - a very time consuming ordeal.
We worked with Go Canvas to design an app that would allow our merchandisers to capture that data using their smart phones and submit the information instantly. The back end software takes that data and consolidates it so we ccan download it into one Excel file. That file is uploaded into our enterprise system and all store inventories are updated simultaneously.
While the app does save us money by spending less time hand entering updates, the real benefit is having a more accurate view of our inventory which enables us to capture every sales dollar.
Overall, we have been very satisfied with the service and the customer service has been great. I explained what I needed to my rep and they built the app to my specifications, and any time we needed to tweak things, they were more than happy to comply.

Please write back

Comments: Everything was great besides no reply from customer service about my request.

Pros:

Ease of use and i like that it helps people sign into my new salon.

Cons:

I got no response when I asked very kindly if i could make any arrangement to pay month by month at least for a little while, then Id buy a year. Im a new start up and can not afford an entire year but really want to use this. Im not even open yet. Could you guys at least save my information so when I can afford the program and business starts up id be able to keep my hard work?

Actions required

Pros:

Easy of tailoring and ease of use, customer support

Cons:

Require the following: 1) need to be able to have flexibility in sizing pictures 2) require GPS co-ordinates to show on pictures 3) batch down loading / printing by specific for large volume, work order number needs to be part of the file name

Almost perfect

Comments: I am able to produce inspection report's that are easy to read, seamlessly filed in ordered Dropbox folder and ready to send immediately following the inspection. It often takes longer to arrange the inspection, than to do it.

Pros:

I've been with these guys since the early days of development and they've come along way. The last update was fantastic and productivity improved dramatically.

Cons:

Still waiting on a search function in completed jobs and I still have trouble when my reference file is to large. There is a way to manage that, but haven't been able to get my head around it, so I reduce the size of the file instead.