15 years helping Australian businesses
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What Is Sana Commerce?

Sana Commerce Cloud is a SaaS-based B2B ERP-integrated e-commerce platform for companies that run their business using Microsoft Dynamics or SAP ERP systems. This real-time integrated approach eliminates the system silos caused by mainstream e-commerce solutions: driving efficiency and online revenue for the business while providing end-users with a convenient, easy-to-navigate, and streamlined web store that keeps them coming back.

Who Uses Sana Commerce?

Distributors, manufacturers and wholesalers. Companies that run their business using Microsoft Dynamics or SAP ERP systems.

Sana Commerce Software - 1
Sana Commerce Software - Enable your sales reps to order for customers via the web store to streamline the order process.
Sana Commerce Software - 3
Sana Commerce Software - Experience limitless design capabilities and build personalized content that converts with our state-of-the-art, drag-and-drop Visual Designer.
Sana Commerce Software - With our lookbook content element, you can add an image that contains multiple products and create clickable points on the image. This feature is invaluable to B2B sellers who sell spare parts.

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Reviews of Sana Commerce

Average score

Overall
4.6
Ease of Use
4.5
Customer Service
4.4
Features
4.2
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
60%
4
39%
3
1%
Gaelle
Gaelle
General Director in Canada
Verified LinkedIn User
Wholesale, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

The Best Integrated E-commerce solution for Dynamics GP / Business Central

5.0 2 years ago

Comments: Implementation was easy, integration into the ERP was a breeze, and the team fully dedicated.
Once we were up and running, we were passed to the main support team, who we never had to reach out to, but had access through a ticket system

Pros:

The Sana University has hundreds of youtube videos that tought me all aspects of Sana. The videos are extremely helpful. The ease of customization, page builder is a key aspect of the software. No coding is required and still extremely versatile. Elements on the pages, or products can be shown to all or part of the customers based on their customer group or geographic location. All this at a click of a button. Translation into another language are easily added, when needed. Being a hosted solution, there was no server management which was amazing.

Cons:

There is nothing I can find that I did not like about Sana. We had 0 downtime in the 12 months we have been using the product.

Sana Commerce Response

2 years ago

Hi Gaelle, Thank you for your review! Our product was built specifically to facilitate the points you mentioned, like the intuitive page builder, easy-to-use admin panel, product segmentation, and geo-targeting. We aim to make our product as simple to setup and easy to use as possible. Thank you for taking the time to write about your experience! Best of luck going forward, Michiel Schipperus, CEO

Kaspar
E-Commerce Manager in Denmark
Building Materials, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

A great CMS partner that perfectly complements your ERP-system.

5.0 2 years ago

Comments: Our company sells many items, 12.000+, to a whole industry here in Denmark and abroad. We have more than 2500+ customers and they all have separate sales agreements with their own discounts and special prices. We chose Sana because it allows us to do business our way, as we want it. We did not want to conform to a CMS system rather than have the CMS system work for us instead, as Sana does out-of-the-box.

Pros:

The way Sana works so well with Business Central 365. I also had the pleasure of working with NAV2018 and Sana. That was also good but with BC there are so many cool new features and possibilities. The customer service is also excellent.

Cons:

I feel there there needs to be more focus on the tablet / mobile phone design of various pages and the general setup. The responsive designs are not always good enough for our needs.

Sana Commerce Response

2 years ago

Hi Kaspar, Thank you for your review! I'm pleased to hear how well Sana Commerce is working for you and your business needs. I'm also happy to hear that our CMS system, as it's available out of the box, allows you to do business the way you want to. Despite the frequent changes of customer success managers, I hope they've helped and guided you well through the process. Cheers to your continued success! Kind regards, Michiel Schipperus, CEO of Sana Commerce

Dennis
IT manager in Belgium
Apparel & Fashion, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Oke but not perfect

3.0 2 years ago

Comments: Overall Sana is great for companies without people knowing what to do but if you want to go a little further possibilities are few.

Pros:

Intergration with Dynamics Nav was easy to setup. For basic use Sana is good to work with.

Cons:

Reporting/Analytic is not possible. There is no way to do any research on customers, products and sales. We use Sana commerce 9.3 and add-ons are not updated anymore. Upgrade to Cloud Commerce would be very expensive. Creating a website in different languages is a pain in the ... Constantly switching between languages, reloading pages, just to update one article.

Gary
Vp of operations in US
Wholesale, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Best E-Commerce solution for SAP B1

5.0 3 years ago

Comments: Very satisfied

Pros:

By far the best e-commerce platform that integrates fully with sap business one. The new sana cloud platform is super modern and gives us a lot of flexibility to design with limited coding while offering our customers a dynamic experience. Sana has a really modern look and feel along with constant innovation that is super specific to sap B1 and our needs.

Cons:

sana team has done a great job to get us through any pain points. So at this time none to relay

Sana Commerce Response

3 years ago

Hi Gary, Thank you so much for your review! I'm glad to hear that you are satisfied with Sana Commerce. We're happy to contribute to your e-commerce journey.

Rick
VP Sales in US
Wholesale, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Kinsey Archery Sana Review

4.0 4 years ago

Pros:

There is a lot of flexibility with setup and administration by the user. We can set up our menu structure, product pages and item detail page. We can change the click through boxes on the home screen based upon current promotions. Sana pulls quantity and pricing directly from our NAV/ERP system instead of syncing which leads to better data quality and less order errors.

Cons:

I like to be able to do more filtering in the side bar. While we operate a B2B site, our customers are expecting many of the same functionality as the B2C sites they use as consumers. Today the best websites seem to be based on how quickly a person can find an item using a search bar and filters. We're currently working on this with Sana and implementing another product, Perfion, to assist with better data management and increasing searching/filtering capabilities.