---
description: Learn more about Complaints Pro price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Complaints Pro Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Complaint Management Software](/directory/30674/complaint-management/software) > [Complaints Pro](/software/138929/complaints-pro)

# Complaints Pro

Canonical: https://www.capterra.com.au/software/138929/complaints-pro

> Complaints Pro enables professionals to take control of Customer Complaints, Corrective Actions and other quality functions.
> 
> Verdict: Rated **4.5/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Complaints Pro?

Ideal for businesses in food manufacturing, banking, insurance, finance, and telecommunications industries, it is a complaint management tool that responds to customer queries.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Coretec Solutions

## Commercial Context

- **Starting Price**: USD 100.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Starter: $100/user/month or $500/month
Professional: $100/ user/month and $1500/month
Enterprise: $100/user/month and $3000/month
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia

## Features

- Feedback Management
- Issue Tracking

## Support Options

- Chat

## Category

- [Complaint Management Software](https://www.capterra.com.au/directory/30674/complaint-management/software)

## Alternatives

1. [HelpDesk](https://www.capterra.com.au/software/185973/helpdesk) — 4.6/5 (180 reviews)
2. [Freshdesk](https://www.capterra.com.au/software/124981/freshdesk) — 4.5/5 (3408 reviews)
3. [Zoho Desk](https://www.capterra.com.au/software/169505/zoho-desk) — 4.5/5 (2211 reviews)
4. [Zendesk Suite](https://www.capterra.com.au/software/164283/zendesk) — 4.4/5 (4072 reviews)
5. [MasterControl Quality Excellence](https://www.capterra.com.au/software/148577/mastercontrol) — 4.5/5 (526 reviews)

## Reviews

### "Great enterprise level complaint mgmt" — 5.0/5

> **Verified Reviewer** | *9 February 2019* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: Integrates well with salesforce, easy to train on
> 
> **Cons**: the price was a little much but definitely high quality program

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### "We needed something to keep track of complaints and Complaints Pro was everything we needed." — 4.0/5

> **Conrad** | *3 July 2018* | Recommendation rating: 9.0/10
> 
> **Pros**: It's very important to us to keep strong relationships with our customers and Complaints Pro helps us very much. It's very easy to be able to put everything into this program for our team to review and look back on at a later time.
> 
> **Cons**: As time goes on, I believe Complaints Pro will continue updating their software. Some new updates would be fantastic\!

## Links

- [View on Capterra](https://www.capterra.com.au/software/138929/complaints-pro)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/138929/Complaints-Pro/> |
| en-AE | <https://www.capterra.ae/software/138929/complaints-pro> |
| en-AU | <https://www.capterra.com.au/software/138929/complaints-pro> |
| en-CA | <https://www.capterra.ca/software/138929/complaints-pro> |
| en-GB | <https://www.capterra.co.uk/software/138929/complaints-pro> |
| en-IE | <https://www.capterra.ie/software/138929/complaints-pro> |
| en-IL | <https://www.capterra.co.il/software/138929/complaints-pro> |
| en-IN | <https://www.capterra.in/software/138929/complaints-pro> |
| en-NZ | <https://www.capterra.co.nz/software/138929/complaints-pro> |
| en-SG | <https://www.capterra.com.sg/software/138929/complaints-pro> |
| en-ZA | <https://www.capterra.co.za/software/138929/complaints-pro> |

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