--- description: Learn more about Confluence price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Confluence Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Project Management Software](/directory/30002/project-management/software) > [Confluence](/software/136446/confluence) # Confluence Canonical: https://www.capterra.com.au/software/136446/confluence Page: 1 / 148\ Next: [Next page](https://www.capterra.com.au/software/136446/confluence?page=2) > Documentation solution that provides a collaborative workspace for teams to manage projects, store data and integrate with Jira. > > Verdict: Rated **4.5/5** by 3663 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Confluence? Confluence is used by project managers, software developers, IT professionals, product managers, marketers, sales teams, HR departments, finance teams, and remote workers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 3663 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Atlassian - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: USD 5.42 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Confluence offers flexible pricing. $0 for teams up to 10 Standard: $5.16 per user/month Premium: $9.73 per user/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Japanese, Korean, Portuguese, Russian, Spanish - **Available Countries**: Angola, Australia, Austria, Belgium, Brazil, Canada, Denmark, Finland, France, Germany, Hong Kong SAR China, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Luxembourg, Malaysia and 17 more ## Features - @mentions - Access Controls/Permissions - Archiving & Retention - Assignment Management - Brainstorming - Brand Guidelines - Calendar Management - Catalog Management - Collaboration Tools - Commenting/Notes - Communication Management - Content Management - Content Publishing Options - Diagramming - Digital Asset Management - Document Capture - Document Management - Document Storage - Documentation Management - Feedback Management - File Sharing - Full Text Search - Goal Management - Ideation - Knowledge Base Management - Knowledge Management - Marketing Calendar - Meeting Management - Mobile Access - Prioritization - Process/Workflow Automation - Product Roadmapping - Progress Tracking - Project Management - Project Planning - Project Planning/Scheduling - Real-Time Chat - Real-Time Updates - Reporting/Project Tracking - Resource Management - Self Service Portal - Status Tracking - Strategic Planning - Task Progress Tracking - Templates - Text Editing - Unified Directory - User Management - Visualization - Workflow Management ... and 25 more features ## Integrations (22 total) - Balsamiq - Bitbucket - Docusign - Evernote Teams - GitHub - Gliffy - Google Calendar - Google Drive - Google Maps - Google Workspace - JIRA Service Management - JXL - Jira - Lucidchart - Microsoft OneNote ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Project Management Software](https://www.capterra.com.au/directory/30002/project-management/software) ## Related Categories - [Collaboration Software](https://www.capterra.com.au/directory/15/collaboration/software) - [Project Management Software](https://www.capterra.com.au/directory/30002/project-management/software) - [Knowledge Management Systems](https://www.capterra.com.au/directory/30094/knowledge-management/software) - [Enterprise Content Management Software](https://www.capterra.com.au/directory/31079/enterprise-content-management/software) - [Content Management Systems](https://www.capterra.com.au/directory/10007/content-management/software) ## Alternatives 1. 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Formatting options are limited compared to traditional word processors, and large spaces with many pages can become hard to navigate without strong organization practices. > > Overall, Confluence is a reliable tool for team collaboration and documentation. It helps centralize information and improves transparency across projects. While it requires some effort to maintain structure, its integration with other Atlassian tools makes it a strong choice for agile teams. ----- ### "Essential Documentation, Needs Better Organization" — 4.0/5 > **Verified Reviewer** | *28 January 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: I liked how Confluence keeps team knowledge organized, searchable, and collaborative, with easy documentation, templates, and strong Jira integration for a single source of truth. > > **Cons**: I liked least that Confluence can feel slow and cluttered, with complex navigation and formatting quirks that make organizing content and finding info harder than it should be. > > Confluence is great for team documentation and collaboration, but can feel slow and cluttered without strong structure and consistent organization. ----- ### "Great Collaboration Tool for Software Teams with Room to Grow" — 4.0/5 > **Sreevalli** | *16 October 2025* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Confluence is great for software teams thanks to its tight Jira integration and intuitive structure. It made collaborating on specs, notes, and design docs easy, with solid file sharing and version control. For the features it offers, it delivers good value for money. > > **Cons**: Search can be hit-or-miss, and editing files directly isn't seamless—you often need to download and re-upload. Permissions and navigation can get tricky in large spaces. Real-time collaboration is limited, and performance slows with heavy content. > > Confluence is a powerful tool for software teams looking to centralize documentation and improve collaboration. Its seamless integration with Jira makes it easy to connect project work with relevant content. The platform is user-friendly and well-suited for organising technical specs, meeting notes, and internal knowledge. While it could improve in areas such as real-time editing, file handling, and search functionality, it still delivers strong value for the features it offers. ----- ### "Once you master Confluence...you won't know how you lived without it\!" — 5.0/5 > **Paul** | *8 January 2026* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: You can't have Jira without Confluence\! Confluence works great for collaboration and as a knowledge base for development work. Once you understand how it operates, it becomes a powerful and efficient tool. > > **Cons**: Management may complain about the cost of Confluence and Jira. Sometimes there are issues with complex search, which could be improved. > > Confluence helps makes my development life easy. It allows me and my team to create and maintain our knowledge base. It also facilitates collaboration with others in the company outside of our team. Obviously, it integrates perfectly with Jira and other Atlassian products. ----- ### "Confluence + Jira = A Winner." — 4.0/5 > **Darren** | *28 December 2025* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: Confluence + Jira is the industry standard, and they make a great combo. With Confluence and Jira you have everything you need to run a project. > > **Cons**: The main issue with Confluence is the search functionality. You need to be exact with keywords, or you will miss out on results. > > Most companies use Confluence, so the experience is known and expected. Overall it works well, and can be configured how you like it. New users may struggle to master it. ----- Page: 1 / 148\ Next: [Next page](https://www.capterra.com.au/software/136446/confluence?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/136446/confluence) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data