--- description: Learn more about Confluence price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Confluence Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [Confluence](/software/136446/confluence) # Confluence Canonical: https://www.capterra.com.au/software/136446/confluence Page: 1 / 149\ Next: [Next page](https://www.capterra.com.au/software/136446/confluence?page=2) > Documentation solution that provides a collaborative workspace for teams to manage projects, store data and integrate with Jira. > > Verdict: Rated **4.5/5** by 3697 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Confluence? Confluence is used by project managers, software developers, IT professionals, product managers, marketers, sales teams, HR departments, finance teams, and remote workers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 3697 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Atlassian - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: USD 5.42 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Confluence offers flexible pricing. $0 for teams up to 10 Standard: $5.16 per user/month Premium: $9.73 per user/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Japanese, Korean, Portuguese, Russian, Spanish - **Available Countries**: Angola, Australia, Austria, Belgium, Brazil, Canada, Denmark, Finland, France, Germany, Hong Kong SAR China, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Luxembourg, Malaysia and 17 more ## Features - @mentions - Access Controls/Permissions - Archiving & Retention - Assignment Management - Brainstorming - Brand Guidelines - Calendar Management - Catalog Management - Collaboration Tools - Communication Management - Content Management - Content Publishing Options - Diagramming - Digital Asset Management - Discussions/Forums - Document Capture - Document Classification - Document Management - Document Storage - Documentation Management - Feedback Management - File Sharing - Full Text Search - Goal Management - Idea Management - Knowledge Base Management - Knowledge Management - Marketing Calendar - Meeting Management - Mobile Access - Prioritization - Product Roadmapping - Progress Tracking - Project Management - Project Planning - Project Planning/Scheduling - Real-Time Chat - Real-Time Updates - Reporting/Project Tracking - Self Service Portal - Status Tracking - Strategic Planning - Task Progress Tracking - Template Management - Templates - Text Editing - User Management - Visualization - Workflow Automation - Workflow Management ... and 25 more features ## Integrations (22 total) - Balsamiq - Bitbucket - Docusign - Evernote Teams - GitHub - Gliffy - Google Calendar - Google Drive - Google Maps - Google Workspace - JIRA Service Management - JXL - Jira - Lucidchart - Microsoft OneNote ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Collaboration Software](https://www.capterra.com.au/directory/15/collaboration/software) ## Related Categories - [Collaboration Software](https://www.capterra.com.au/directory/15/collaboration/software) - [Project Management Software](https://www.capterra.com.au/directory/30002/project-management/software) - [Knowledge Management Systems](https://www.capterra.com.au/directory/30094/knowledge-management/software) - [Enterprise Content Management Software](https://www.capterra.com.au/directory/31079/enterprise-content-management/software) - [Content Management Systems](https://www.capterra.com.au/directory/10007/content-management/software) ## Alternatives 1. 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[Microsoft 365](https://www.capterra.com.au/software/58688/microsoft-365) — 4.6/5 (14116 reviews) ## Reviews ### "Essential Documentation, Needs Better Organization" — 4.0/5 > **Verified Reviewer** | *28 January 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: I liked how Confluence keeps team knowledge organized, searchable, and collaborative, with easy documentation, templates, and strong Jira integration for a single source of truth. > > **Cons**: I liked least that Confluence can feel slow and cluttered, with complex navigation and formatting quirks that make organizing content and finding info harder than it should be. > > Confluence is great for team documentation and collaboration, but can feel slow and cluttered without strong structure and consistent organization. ----- ### "Great Collaboration Tool for Software Teams with Room to Grow" — 4.0/5 > **Sreevalli** | *16 October 2025* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Confluence is great for software teams thanks to its tight Jira integration and intuitive structure. It made collaborating on specs, notes, and design docs easy, with solid file sharing and version control. For the features it offers, it delivers good value for money. > > **Cons**: Search can be hit-or-miss, and editing files directly isn't seamless—you often need to download and re-upload. Permissions and navigation can get tricky in large spaces. Real-time collaboration is limited, and performance slows with heavy content. > > Confluence is a powerful tool for software teams looking to centralize documentation and improve collaboration. Its seamless integration with Jira makes it easy to connect project work with relevant content. The platform is user-friendly and well-suited for organising technical specs, meeting notes, and internal knowledge. While it could improve in areas such as real-time editing, file handling, and search functionality, it still delivers strong value for the features it offers. ----- ### "Once you master Confluence...you won't know how you lived without it\!" — 5.0/5 > **Paul** | *8 January 2026* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: You can't have Jira without Confluence\! Confluence works great for collaboration and as a knowledge base for development work. Once you understand how it operates, it becomes a powerful and efficient tool. > > **Cons**: Management may complain about the cost of Confluence and Jira. Sometimes there are issues with complex search, which could be improved. > > Confluence helps makes my development life easy. It allows me and my team to create and maintain our knowledge base. It also facilitates collaboration with others in the company outside of our team. Obviously, it integrates perfectly with Jira and other Atlassian products. ----- ### "Confluence + Jira = A Winner." — 4.0/5 > **Darren** | *28 December 2025* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: Confluence + Jira is the industry standard, and they make a great combo. With Confluence and Jira you have everything you need to run a project. > > **Cons**: The main issue with Confluence is the search functionality. You need to be exact with keywords, or you will miss out on results. > > Most companies use Confluence, so the experience is known and expected. Overall it works well, and can be configured how you like it. New users may struggle to master it. ----- ### "Great Knowledge Base Tool That Keeps Teams Aligned" — 4.0/5 > **Khyan** | *24 May 2026* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: Confluence is a really solid platform for documenting processes, sharing knowledge, and keeping internal information centralised across teams. From a SaaS and SDR perspective, it worked well for onboarding material, SME notes, process documentation, meeting notes, and internal resources. Having everything in one searchable location made collaboration a lot easier and reduced time wasted chasing information through different systems or folders. The user interface is generally clean and fairly easy to navigate once you’re familiar with the layout. Creating and updating pages is straightforward, and the collaboration side works well with teams contributing in real time. Access and connectivity were also strong. Being cloud-based meant it was easy to jump between desktop and browser without issues, and it integrated naturally into the wider SaaS stack. From a security standpoint, it felt well controlled with permission-based access and visibility settings, which helped keep sensitive documentation restricted to the right teams. > > **Cons**: The biggest challenge is that Confluence can become cluttered pretty quickly if there isn’t strong ownership around structure and documentation standards internally. While the interface is generally good, larger spaces can become difficult to navigate over time, especially when outdated pages, duplicate documents, or inconsistent naming conventions start building up. There were occasional performance issues as well, particularly with larger pages or heavily populated spaces where things could load a bit slower depending on internet connection quality. From a features perspective, the flexibility is great, but it can also create inconsistency if teams all build pages differently without governance in place. I can’t really comment too deeply on value for money since I wasn’t involved in procurement or admin decisions, and I didn’t have much interaction with customer support because I never ran into any major issues with the platform itself. > > Overall, my experience with Confluence has been very positive. It became a pretty natural part of the daily workflow, particularly for onboarding, internal documentation, knowledge sharing, and cross-team collaboration. From a SaaS and SDR perspective, having one central place for processes, meeting notes, product information, and shared resources genuinely improved efficiency and made collaboration easier across the business. The file sharing and collaboration side are probably the standout features for me. It reduced a lot of wasted time chasing information and helped keep teams aligned on the same source of truth. The platform itself is stable, accessible, and easy enough to use once you’re familiar with it, although maintaining structure internally is important otherwise workspaces can become messy over time. I can’t comment too heavily on customer support or commercial value as I wasn’t involved in those areas directly, but from an end-user perspective it was a reliable and genuinely useful platform that added real value to the broader SaaS stack. ----- Page: 1 / 149\ Next: [Next page](https://www.capterra.com.au/software/136446/confluence?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/136446/confluence) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data