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What Is Confluence?

Confluence is a team workspace where knowledge and collaboration meet. It's a central source of truth for fast-moving companies. Confluence keeps everyone organized and aligned with everything from meeting notes to strategy docs and IT documentation so they can make better decisions faster and be more responsive to change. Confluence integrates seamlessly with the Atlassian suite of products like Jira Software and Trello, and allows for endless customization with apps from our Marketplace.

Who Uses Confluence?

Today all kinds of functional departments of any size use Confluence, from technical teams and project management groups, to marketing, HR, legal, and finance. All teams get work done with Confluence.

Where can Confluence be deployed?

Cloud-based
On-premises

About the vendor

  • Atlassian
  • Located in San Francisco, US
  • Founded in 2013

Confluence support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Austria, Belgium, Brazil, Canada and 30 others

Languages

English, French, German, Japanese, Korean and 3 others

Confluence pricing

Starting Price:

USD 55.00/month
  • No free trial
  • Yes, has free version

Confluence has a free version and does not offer a free trial. Confluence paid version starts at USD 55.00/month.

About the vendor

  • Atlassian
  • Located in San Francisco, US
  • Founded in 2013

Confluence support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Austria, Belgium, Brazil, Canada and 30 others

Languages

English, French, German, Japanese, Korean and 3 others

Confluence videos and images

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Features of Confluence

  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Assignment Management
  • Brainstorming
  • Calendar Management
  • Cataloguing/Categorisation
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Content Management
  • Content Publishing Options
  • Customisable Branding
  • Customizable Templates
  • Discussions/Forums
  • Document Capture
  • Document Classification
  • Document Management
  • Document Storage
  • Documentation Management
  • Drag & Drop
  • Email Management
  • Feedback Management
  • File Sharing
  • For the IT sector
  • Full Text Search
  • Gantt/Timeline View
  • Goal Management
  • Goal Setting/Tracking
  • Idea Management
  • Ideation
  • Innovation Management
  • Knowledge Base Management
  • Knowledge Management
  • Marketing Calendar
  • Meeting Management
  • Milestone Tracking
  • Mobile Access
  • Portfolio Management
  • Prioritization
  • Process/Workflow Automation
  • Product Lifecycle Management
  • Product Roadmapping
  • Productivity Tools
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Real-Time Chat
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Management
  • Resource Management
  • Rich Text Editor
  • Search/Filter
  • Self Service Portal
  • Stakeholder Defined Attributes
  • Status Tracking
  • Strategic Planning
  • Surveys & Feedback
  • Task Management
  • Task Progress Tracking
  • Template Management
  • Text Editing
  • Third Party Integrations
  • Time & Expense Tracking
  • Traceability
  • Transcripts/Chat History
  • Unified Directory
  • Version Control
  • Visualization
  • Workflow Management

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Quip combines documents, spreadsheets, and chat in one organized experience.

Reviews of Confluence

Average score

Overall
4.5
Ease of Use
4.2
Customer Service
4.3
Features
4.3
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
David
David
To class Wiki with great integrations in Thailand
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Confluence just works

5.0 last month New

Pros:

Confluence has a number of key benefits chiefly the way that it seamlessly integrates with Jira and other Atlassian products. It's a must have add on if you use Jira. Especially as your organization grows. Version control and roles are great as well.

Cons:

If you don't use jira it's kinda of clunky. More modern systems like Notion have a better UI.

Brandon
Brandon
Sales Specialist in US
Verified LinkedIn User
Hospital & Health Care, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Confluence helps my company collaborate and share knowledge

4.0 2 months ago

Comments: My team is able to save, organize, and share papers in one convenient spot thanks to the superb document management tools that come standard in Confluence. Because of this, my team is now able to seamlessly integrate internal collaboration methods into our day-to-day operations by having instantaneous access to all relevant project documents and information.

Pros:

Excellent program for group work and information exchange. It comes with more than a hundred different layouts to choose from. Access controls are provided, and team members can easily connect with one another. It's an excellent resource for building and managing a database of how-to guides to be distributed to clients. It's also great because it works in tandem with other attlassian applications, such as JIRA.

Cons:

Unless one is familiar with the relevant duties, I find the administrative side to be a bit of a hassle. Limitations in personalization and usability in document format selection make it difficult to create documents in specific ways.

Steven
Steven
Senior Product Manager in Türkiye
Verified LinkedIn User
Financial Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Very convenient links with Jira, but some annoying limitations

3.0 2 months ago New

Pros:

Widely used tool for prod dev teams, as it's easy to connect Jira and Confluence

Cons:

Some annoying limitations, hard to copy / paste and use tables. Poor integration with some other tools like Miro or Whimsical.Very heavy to load, and anchors are too slow to load.

Florea
Product Owner in Germany
Information Technology & Services, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Excelent tool with good Admins and Users

5.0 3 months ago

Comments: I personally had a wonderful experience with Confluence, it was a easy one link way to add most resources required (Gantt charts , project plans, date/time for Program Management timelines and mixed together you get a easy to use tool that is great at its core but with heavy customization it becomes even more awesome).You can basically start from a white blank page and end up doing a project charter with 2 attached Gantt charts, with 3 Children pages and 7 Pie Charts.

Pros:

It is easily accessible and you have loads of feature to customize your knowledge(renging from Tables , custom built Boards and even Linking tickets makes it a very straight forward solution for knowledge capture) pages or project management files , tools are easy to integrate and work with (highly recommend a cooperation with Jira , as they work very well togather.)

Cons:

Administration part can be a pain from time to time , unless you know exactly what roles are correct , it can become a bit confusing .

Alternatives Considered: monday.com

Reasons for Switching to Confluence: Past experience working with it on multiple companies.

Sarah
Sarah
System Administrator in US
Verified LinkedIn User
Information Technology & Services, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

A superior collaborative workspace

4.0 4 weeks ago New

Comments: The platform is accessible to anyone and has an open interface, letting our company set up collaborative spaces where staff can collaborate productively on a wide range of projects. It's reliable, and it made it easy to increase our property holdings. It may not be necessary to invest time and resources into teaching employees how to use Confluence because it may be extremely user-friendly.

Pros:

Confluence's suite of team communication tools is crucial to any effort to increase output. It's a lot dependable and much cheaper than other options. It's essential equipment for anyone seeking total control over their team's overall performance.

Cons:

It's a steep learning curve for our less tech-savvy customers to become proficient at working on our websites. The fact that the support staff is exclusively fluent in English may also be an inconvenience for some consumers. Integration with Azure DevOps is a little bit of a challenge.