What Is Pingboard?
Pingboard is the employee experience platform for growing businesses that put their people first.
Build a culture of connection with Pingboard’s org charts, automated onboarding, and communication tools. Foster community and engage everyone in a positive feedback loop of creating, measuring, and refining experiences through recognition, 1:1s, and surveys. Everything happens in one place that employees truly enjoy using, all the while amassing actionable insights to move your business forward!
Who Uses Pingboard?
Built for growing organizations with distributed workplaces that choose to put their people first.
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Reviews of Pingboard
Niche Software, Dynamically Built, Broad Application
Comments: When a new employee joins my company, they are always blown away by one piece of software in particular. It isn't GitHub, SalesForce, Office365, or any of the boilerplate onboarding items. It is Pingboard! When you can see every person in your company on your first day, the reporting structure, the faces, people, and places, it is the singular best resource a new employee can have.
Pingboard is easy for end-users and admins alike, integrates with GSuite and auto-syncs, and allows everyone in our org to connect our schedules and statuses. Pingboard support is genuine, quick to reply, and very helpful.
Inviting new employees is sometimes accidentally forgotten when a new admin uses the software. Adding a new employee vs generating the invite can be easily mistaken. Timezone issues have confused one or two of our users but Pingboard support quickly resolved this for us.
Well Designed Software; Basic Features
Comments: The Pingboard software is a excellent tool, especially if you utilize it to its full extent. I would add, however, that it is does not provide features that are essentially to our business operations, so it's more of a "nice to have," as opposed to a "must have." If you have the budget for the monthly cost, I would recommend it. If you are looking to trim expenses, I would say it is not vital software at this point.
The Pingboard software is very easy to use. We utilize for company communication, so that people are aware when teammate our on vacation, out sick, or on a business trip. The integrations are very helpful as well. Our Out-of-Office calendar links directly to Google Calendar and Slack, which makes communication seamless. Their customer service is exceptional as well, as they always return my requests by the next business day, and are very flexible.
Overall, the features are somewhat limited. The Out-of-Office reporting gives you a breakdown the PTO/Sick Days taken, but it would be nice to export into an .xls or .csv file that depicted the actual dates, and not just the number of days taken. We also run into issues with offices in different time zones. The Slack integration does not seem to be sophisticated enough to differentiate the different zones, so there is often confusion as to when people are actually out of office.
Needs more feature to stay up to date
Easy to read org chart Tracks OOO, WFH, PTO
The check in system shows the whole company directory, with photo. Huge security issue here It would be nice if there was some sort of approval process when people submit PTO,WFH etc
Managing Contractors on Projects in Pingboard
Comments: Updates are in real time, so contractors can change their status and I can see it immediately. This helps in team coordination. The organization chart feature is easy to use and modify as changes occur. So it is quick and easy to keep current. I really do like this software.
I like that contractors can indicate their current or future status as working remote, on vacation, sick, etc. I can quickly run a report on the status of all contractors on my team or run a report of those out of office.
There is no ability to mark a team as a Favorite, so it floats to the top of the team directory. There are several teams I manage in Pingboard and I would like to be able to mark some as Favorites, or have a Favorites option in the Directory.
Good HR software
Comments: I am satisfied with the product. As a user, it does all I need and would expect from an HR/Org chart software.
My favorite thing is the clarity of the org chart presentation. It's easy to expand an collapse departments, and it makes it easy to see who is reporting to who, and in which department they are. The Out of office section is also neat, as it connects to google calendar so you always know if your colleagues are on site or not. The game on the app is great, it presents faces of your colleagues to you and you have to pick the name of the colleague as fast as possible. It's a great feature for companies that have more than one office.
Very honestly, there is not much not to like. If I really had to pick on something, I would say that I would like if they ported the game they have on the app to the desktop. I think that's the only thing the desktop version is lacking.