Who Uses This Software?
Small & Medium-Sized businesses
Average Ratings204 reviews
- Overall 4.5/5
- Ease of Use 4.2/5
- Customer Service 4.6/5
- Features 4.3/5
- Value for Money 4.2/5
- Free Version No
- Free Trial No
Cloud, SaaS, Web
Mobile - iOS Native
Mobile - Android Native
- Founded 2014
Grow is a business intelligence software best suited for small to mid-sized businesses with a customer data database (CRM, e-commerce platform, etc.) that need a powerful analytics and reporting tool, providing simple dashboards for enterprise-quality data insights. Grow data dashboards are the simplest way to unite data from hundreds of sources, including spreadsheets, databases, and SaaS applications, integrating with tools like Salesforce, QuickBooks Online, Shopify, HubSpot, and more.
- Ad Hoc Reports
- Key Performance Indicators
- Performance Metrics
- Predictive Analytics
- Profitability Analysis
- Publishing / Sharing
- Strategic Planning
- Trend / Problem Indicators
- Visual Analytics
- Data Source Integrations
- Data Visualization
- KPI Monitoring
- Private Dashboards
- Public Dashboards
- Customisable Dashboard
- Data Source Connectors
- Drag & Drop
- Drill Down
- Financial Reports
- Marketing Reports
- Report Export
- Sales Reports
- Scheduled / Automated Reports
Grow Most Helpful Reviews
Reviewed on 21/03/2018
Not your average SaaS BI company. Grow is something special!
Pros: What separates Grow from the other players in the SaaS BI reporting software space is three fold. 1) Price. I had a call with DOMO and actually laughed when they told me what their platform would cost me each month. Grow is affordable for small agencies, startups and small to mid sized companies - especially when you factor in the ROI it generates. 2) Ease of use. We looked at MSBI but it's complexities - especially around Google Analytics made getting our reporting up and running extremely expensive. Grow makes connecting data sources super easy. I was up and running with basic reporting the day I signed up. 3) Data scientists. In my experience with SaaS software, their onboarding calls can be a big time waster, simply because the people performing the onboarding, are not experts in the field but rather lower level employees who were trained to follow a predetermined onboarding process. My onboarding at Grow was presented by a real data scientist! Not only did he provide excellent training on the software, he made suggestions on how to tweak my reporting needs to show greater value to my clients. The combination of these three elements come together seamlessly to create a truly viable alternative to Microsoft BI, DOMO and Tableau. Watch out big guys! Here comes GROW!
Cons: Surely I could find something bad to say right? Not really! I guess if forced I would say that they need to be easier to find on the web. I would have started using Grow months ago - had I known it was out there. So, get those marketing guys to work! Hey - I'm a marketing guy - put me to work!
Reviewed on 18/07/2019
Great, easy-to-use non-technical tool for business insights
Comments: Overall, this has given us the metrics platform we needed to be able to build and maintain the reports we require to monitor and gain key insights to our business. The team at Grow have always been outstanding to help us solve everything from simple to very complex problems in our to achieve our reporting goals.
Pros: Can do almost anything with patience and logic, no need to distract developers to assist with complicated data queries. Customer support is outstanding, always taking the time to properly understand and help address anything you throw at them - very solution-focused.
Cons: Can be a bit buggy at times, especially after big releases, requiring more attention than I would like towards "fixing" metrics that were previously working fine. Can also be very slow with large data sets, some of which are just too big for it to handle.
Reviewed on 08/08/2019
Comments: Grow has given our organization greater visibility on what's important to our business. It elevated performance and helps us understand past, current, and future performance trends. This helps us model and predict future goals. We're excited to see all our data points in one place.
Pros: Grow makes displaying data from multiple sources very easy. We have many different data points that stem from multiple locations and user interfaces, and Grow displays this data all in one place and on many different customizable dashboards for the different departments that may want to look at the same data, but in a different way or combination. The charts, run rates, goal trends, and simplification of data presentation has streamlined our operation and made all of us extremely competitive! It's great seeing our teams' performance lift simply by giving greater insight into the business in an easy-to-interpret interface.
Cons: It would be a nice addition to layer in some gamification. This may already exist and I am unaware of it.
Reviewed on 18/07/2017
Not for those wanting to really look into their data
We use the tool to eliminate some of the data silos we have in our operations. It has wonderful functionality of bringing in multiple data sources - from social media, website analytics, POS data, etc. - into one dashboard.
We've been able to get important data, from multiple sources, into the faces of our managers every 5 minutes (that's the least amount of time between data updates). Which has allowed us to be more agile when it comes to saving money and reducing risk.
It has great flexibility and the team at Grow definitely works hard to impress. They build an integration into one of our software to make it easier to work with their system.
Pros: Their UI is awesome. I love the overall look and feel for the entire system. Graphs look updated, clean, and they are fairly easy to customize. Making the dashboards look good is fairly simple.
Not data warehousing the data is an issue. Long load times really get me frustrated with the software. It seems to take a minute to edit a metric, load a new metric, or even sometime update a metric. Updating a dashboard can take 2 minutes at times.
Drilling down and looking into the data is very underwhelming. Dashboard filters don't exist so you're stuck loading filters only to individual metrics, not the whole dashboard.
Email triggers that send reports on a set schedule are limited to only 7 am MT on a daily, weekly, or monthly schedule.
Time zone offsets have been the death of me in the system. They use SQLite to format the data coming in but their out-of-the-box data filtering overrides all SQLite filters. It's been super frustrating trying to get the data we want.
Reviewed on 18/07/2019
Grow Makes It Easy
Pros: It connects different data points very easily and its power is awesome. It creates a simple dashboard that makes viewing the data easy and clear. Anytime I've had a need, customer service is very helpful.
I would like to see Facebook and Shopify specific pre-made templates. Maybe gather the top 10 dashboards most eccommerce and Facebook marketing owners want to see and then make an attractive dashboard that you can just plug n play. Then with 1 dashboard let the viewer be able to change what the date ranges are.
Thank you for all the value you've created!