15 years helping Australian businesses
choose better software

What Is NetSuite?

NetSuite is an all-in-one cloud business management solution that helps more than 37,000 organizations operate more effectively by automating core processes and providing real-time visibility into operational and financial performance. With a single, integrated suite of applications for managing accounting, order processing, inventory management, production, and supply chain and warehouse operations, NetSuite gives companies clear visibility of their information and control of their business.

Who Uses NetSuite?

From pre-revenue startups to small and mid-size organizations, fast-growing businesses use NetSuite to automate core processes and get real-time insights into operational and financial performance.

Where can NetSuite be deployed?

Cloud-based
On-premises

About the vendor

  • Oracle
  • Located in Chicago, US
  • Founded in 1977

NetSuite support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Belgium, Brazil, Canada, China and 22 others

Languages

Chinese, Czech, Danish, Dutch, English and 14 others

NetSuite pricing

Starting Price:

Not provided by vendor
  • No free version

NetSuite does not have a free version.

About the vendor

  • Oracle
  • Located in Chicago, US
  • Founded in 1977

NetSuite support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Belgium, Brazil, Canada, China and 22 others

Languages

Chinese, Czech, Danish, Dutch, English and 14 others

NetSuite videos and images

NetSuite Software - Role-based KPIs and Dashboards:Accounting Manager
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NetSuite video
NetSuite Software - Role-based KPIs and Dashboards:Accounting Manager
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Features of NetSuite

  • "What If" Scenarios
  • 3PL Management
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Asset Lifecycle Management
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • BOM Creation
  • Backorder Management
  • Bank Reconciliation
  • Barcode Recognition
  • Barcode/Label Management
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Benchmarking
  • Billing & Invoicing
  • Bills of Material
  • Budget Management
  • Budgeting/Forecasting
  • Built-in Accounting
  • CRM
  • Calendar/Reminder System
  • Campaign Management
  • Capacity Management
  • Capacity Planning
  • Cash Flow Management
  • Cash Management
  • Cataloguing/Categorisation
  • Channel Management
  • Chart of Accounts
  • Check Processing
  • Check-in/Check-out
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Consolidation/Roll-Up
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Core Accounting
  • Cost Management
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Statements
  • Customisable Invoices
  • Customizable Fields
  • Customizable Reports
  • Customizable Rules
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Data Management
  • Data Security
  • Data Visualization
  • Delivery Management
  • Demand Forecasting
  • Direct Deposit
  • Discount Management
  • Document Management
  • Document Storage
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Duplicate Payment Alert
  • ERP
  • Electronic Funds Transfer
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Employee Management
  • Enterprise Asset Management
  • Expense Claims
  • Expense Management
  • Expense Tracking
  • Feedback Management
  • File Sharing
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For AEC Industry
  • For Accountants
  • For B2B
  • For Insurance Industry
  • For Legal Professionals
  • For Medical Purposes
  • For Metal Fabrication
  • For Nonprofits
  • For Real Estate
  • For Restaurants
  • For Retail
  • For Small Businesses
  • For Trucking Industry
  • Forecasting
  • Fund Accounting
  • Fundraising Management
  • Gantt/Timeline View
  • General Ledger
  • Grant Management
  • HR Management
  • Idea Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Interaction Tracking
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Item Management
  • Kanban Board
  • Key Performance Indicators
  • Kitting
  • Knowledge Base Management
  • Lead Management
  • Lead Qualification
  • Manufacturing Inventory Management
  • Marketing Automation
  • Material Requirements Planning
  • Materials Management
  • Member Database
  • Membership Management
  • Milestone Tracking
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Location
  • Multiple Projects
  • Onboarding
  • Online Invoicing
  • Online Payments
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Tracking
  • Overpayment Processing
  • PO Reconciliation
  • Partial Payments
  • Payment Processing
  • Payroll Management
  • Payroll Reporting
  • Percent-Complete Tracking
  • Performance Metrics
  • Pipeline Management
  • Planning Tools
  • Point of Sale (POS)
  • Portfolio Management
  • Predictive Analytics
  • Prescription Processing
  • Prioritization
  • Procurement Management
  • Product Data Management
  • Product Identification
  • Product Management
  • Production Management
  • Production Scheduling
  • Profit/Loss Statement
  • Progress Tracking
  • Project Accounting
  • Project Costing
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Time Tracking
  • Promotions Management
  • Publishing/Sharing
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Synchronization
  • Real Time Updates
  • Receivables Ledger
  • Receiving/Putaway Management
  • Recurring Orders
  • Recurring/Subscription Billing
  • Reminders
  • Remote Access/Control
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requisition Management
  • Resource Allocation & Planning
  • Resource Management
  • Resource Request
  • Resource Scheduling
  • Retail Inventory Management
  • Returns Management
  • Revenue Recognition
  • Reviews Management
  • Risk Analysis
  • Risk Management
  • SEO Management
  • Sales & Operations Planning
  • Sales Activity Management
  • Sales Forecasting
  • Sales Orders
  • Sales Pipeline Management
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Scenario Planning
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Data Preparation
  • Self Service Portal
  • Serial Number Tracking
  • Shipping Management
  • Shopping Cart
  • Skills Tracking
  • Social Media Integration
  • Sourcing Management
  • Spend Management
  • Status Tracking
  • Strategic Planning
  • Supplier Management
  • Supply Chain Management
  • Task Management
  • Task Scheduling
  • Tax Calculation
  • Tax Compliance
  • Tax Management
  • Territory Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Timesheet Management
  • Traceability
  • Training Management
  • Transaction History
  • Transaction Management
  • Transportation Management
  • Utilization Reporting
  • Vendor Management
  • Vendor Master Data Management
  • Vendor Payment
  • Version Control
  • Visual Analytics
  • Warehouse Management
  • Website Management
  • Work Order Management
  • Workflow Management
  • eCommerce Management

Alternatives to NetSuite

Turn-key, integrated, customizable eCommerce management solution.
ERP solution for small-midsize distributors, manufacturers and service companies including Industry-Specific software options.
EPOS, vehicle & parts stock control, workshop scheduling, reporting.
ShipperHQ helps merchants to customize the shipping experience in the checkout no matter what's in the cart or where its going.
A leading software-as-a-service (SaaS) ecommerce platform that empowers merchants of all sizes to build, innovate, and grow. Learn more about BigCommerce
Web-based solution that provides retail management through accounting, inventory, reporting, customer surveys and more.
Priority is a leading provider of scalable, agile, and open cloud-based business management solutions.
STORIS provides home furnishings retailers with integrated retail management software solutions for every facet of their operations.
Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between.

Reviews of NetSuite

Average score

Overall
4.1
Ease of Use
3.8
Customer Service
3.7
Features
4.1
Value for Money
3.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Víctor
Víctor
CS Lead in Spain
Verified LinkedIn User
Human Resources, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

It is a great ERP but it is not for everyone

5.0 last year

Comments: Accounting, Trasury. Reporting (but we ended up doing the reporting outside the ERP)

Pros:

Netsuite has a lot of potential when automating processes. It is a great ERP for big Companies or big startups.

Cons:

There is not much literature about netsuite or learning material. Because of this, you are trapped with Consultants. Sometimes you might get lucky but sometimes no. I had both experienceThe ERP is complex to implement. It has become popular in the startup world but it´s complexity does not make it ideal for everyone. Yes. the potential is great but you really need to do a good research before jumping to implement this ERP

Alternatives Considered: Odoo

Reasons for Switching to NetSuite: The potential of Netsuite when growing and to manage several entities from one place

Oracle Response

last year

Thanks for taking the time to leave a review, Victor! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Verified Reviewer
Verified LinkedIn User
Computer Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Great System that helps with professional and business growth.

4.0 2 months ago

Comments: Overall it is a great system and can be configured to our business needs. We do have a consultant who we work with weekly to help us with this things because it is not easy to create a lot of these customizations on our own. I would love the ability to create reports and saved searches without a consultants help.

Pros:

I like that Netsuite has so many fuctions to customzie to your business needs. I like that Netsutie integrates with many outside apps or tools for better interface. It provides room for various stages of growth for a company. I like that Netsuite also provies opportunities for professional growth and networking.

Cons:

Implemenation was not the best. We needed more expertise on the products that made sense to our business. We are finding that our billing module is not the right fit and will have to implement a new billing module which will cost of more time and delay our growth we could have had from the beginning. Some of the functionalities that should be basic are still needed to be customized such as reports for AR, unbilled and deferred revenue.

Alternatives Considered: Sage Intacct

Reasons for Choosing NetSuite: No inventory function and better billing options.

Switched From: Quickbooks Online

Reasons for Switching to NetSuite: Our parent company required the software to be registered for regulatory reasons with their country.

Oracle Response

2 months ago

Thanks for taking the time to leave a review! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Dan
CFO in US
Construction, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

Lacks Fundamental Accounting Functionality and Reporting.

1.0 2 months ago New

Comments: Horrible experience. We regret our decision to purchase this software every single day. With the exception of 1 person, every single daily task takes almost double the time and we have no confidence that it is right. Our checks are so poorly formatted that it is embarrassing. Our aging reports cannot be customized, so they have us using a saved search that changes weekly without anyone knowing why which has been going on for over 5 months now. Their team were unfamiliar with the concept of retainage, did not know what a check remittance was for or why one was needed, and further did not know how to create a check register. If you are looking for the most basic accounting reports, I would highly recommend that you do not purchase this software.

Pros:

This software was sold to us under false claims that it would work for our industry (construction), that it would increase efficiencies, and that its reporting was fully customizable to give us the flexibility to build the reports that we want. If any one of these claims, let alone all of those claims were true, that would be the pro.

Cons:

Where do I begin. This software is horrible. They lack the basic knowledge necessary to even understand what the customer wants, even the most basic of accounting concepts and reports pose a problem for their team. Not only do they not understand construction accounting, but they further failed to understand the most basic of reports, such as a check register, a check remittance, an Accounts Receivable Aging Report, Retainage Receivable, and Job Costing. They sold us this software claiming to have a solid construction solution, only to find out that they MIGHT have 1 other construction customer, as they confessed during our last call. I have 20 years experience working in public accounting and as controller/CFO for construction companies. I am very familiar with the vast majority of other software products on the market and this is by far the worst. It feels like we are in a laboratory being experimented on because they don't understand what we want and what we need. We contacted several other users as part of our due diligence, but you are only allowed to speak to people that they select and they must be present so I can only imagine this is because they pre-screen those calls to make the sale.

Oracle Response

10 hours ago

Thank you for taking the time to leave a review, Dan. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dat[email protected] so we can connect directly with you on feedback.

Kylie
Financial Controller in Australia
Electrical/Electronic Manufacturing, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

New User of NetSuite

4.0 3 months ago

Comments: Our business has had a very positive experience with the implementation of NetSuite. One of the Finance Teams main KPI's is to be able to deliver month end board pack with in 5 business days which we are now able to consistently achieve.

Pros:

NetSuite is a very easy program to use, the work flow is very intuitive and we have been able to integrate it to other systems we have already had in place. The amount and variety of training offered to us pre and post go live is beyond any platform I have used in the past. I believe there is great benefit in the focus on best practice and not customising every aspect of the software. We used the NetSuite team for our implementation and Sen and the team were excellent to deal with. They listened to our concerns and came up with solutions. By encouraging us to learn how to use the system ad how to use the learning resource available we are able to make small improvements and changes to our system with out having to engage a consultant, saving our business time and money.

Cons:

NetSuite comes with a wide variety of module addons. There is not a clear map of what these are. If we were more aware of these we could have added additional modules at implementation.

Alternatives Considered: BlackLine, SYSPRO, SAP Business One and Xero

Reasons for Choosing NetSuite: Tencia was a desktop platform with limited features. It was difficult to trace transactions and have confidence in the data output.

Switched From: Tencia

Reasons for Switching to NetSuite: Other companies just quoted us a standard fee with out getting to know and understand out business. NetSuite Sales team first got to know our business and tailed a solution around what we did and what we wanted the product to do. We then felt the proposal they put together had true value. The sales team was very informative on the implementation process and the volume of hours that would be require by our team to facilitate a smooth go live process.

Oracle Response

3 months ago

Thanks for taking the time to leave a review, Kylie! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Eric
Lead Software Engineer in US
Pharmaceuticals, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Everything you need for accounting.

4.0 last month New

Comments: Our accounting department was able to scale from QuickBooks to NetSuite but with a lot of training. Our development team has had to walk away many times just trying to get our applications to connect.

Pros:

NetSuite definitely has everything you need from an accounting system. You will need training and there is a steep learning curve, especially if you're upgrading from something like QuickBooks.

Cons:

As a developer I found integration challenging. There's a lot of permissions that you need to set for the user and if you're not an admin, you will find this tedious. I understand the need for various levels of security, but between tokens and keys and permissions, it's been a big headache. Once you are connected, you need to know the table relationships before you can begin writing code to exchange data.

Oracle Response

10 hours ago

Thanks for taking the time to leave a review, Eric! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Software found in