--- description: Learn more about QuestionPro price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: QuestionPro Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Survey Software](/directory/30092/survey/software) > [QuestionPro](/software/135455/questionpro) # QuestionPro Canonical: https://www.capterra.com.au/software/135455/questionpro Page: 1 / 22\ Next: [Next page](https://www.capterra.com.au/software/135455/questionpro?page=2) > Cloud-based survey software that helps users create and analyse surveys, polls, and forms with multiple distribution options. > > Verdict: Rated **4.8/5** by 523 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses QuestionPro? It is designed for academic institutions, small and medium sized businesses, individual researchers, market researchers, customer experience managers, human resources professionals, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 523 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Question Pro - **Location**: Beaverton, US - **Founded**: 2002 ## Commercial Context - **Starting Price**: USD 83.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Subscriptions billed annually. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Danish, Dutch, English, French, Hebrew, Italian, Japanese, Portuguese, Spanish, Swedish, Traditional Chinese, Turkish - **Available Countries**: Australia, Canada, Germany, Mexico, United Arab Emirates, United Kingdom, United States ## Features - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Benchmarking - Commenting/Notes - Contact Management - Customisable Branding - Customizable Questions - Customizable Templates - Data Import/Export - Data Visualization - Email Marketing - Employee Recognition Software - Engagement Tracking - Feedback Management - Mass Texting - Member Directory - Message Personalization - Moderation - Multi-Channel Distribution - Offline Response Collection - Panel Management - Pulse Surveys - Question Branching - Question Library - Reporting & Statistics - Reporting/Analytics - Skip Logic - Statistical Analysis - Survey Builder - Survey/Poll Management - Surveys & Feedback - Third-Party Integrations - URL Customization ## Integrations (13 total) - Caspio - Copper - DialogTech - Freshsales - Google Analytics 360 - Google Sheets - HubSpot Marketing Hub - Marketo Sales Connect - Microsoft Power BI - NVivo - Salesforce Sales Cloud - Tableau - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Survey Software](https://www.capterra.com.au/directory/30092/survey/software) ## Related Categories - [Survey Software](https://www.capterra.com.au/directory/30092/survey/software) - [Market Research Software](https://www.capterra.com.au/directory/10041/market-research/software) - [SMS Survey Software](https://www.capterra.com.au/directory/32937/sms-survey/software) - [Employee Engagement Software](https://www.capterra.com.au/directory/30817/employee-engagement/software) - [Community Software](https://www.capterra.com.au/directory/30800/community/software) ## Alternatives 1. [Jotform](https://www.capterra.com.au/software/158456/jotform-4-0) — 4.7/5 (2807 reviews) 2. [SurveySparrow](https://www.capterra.com.au/software/168823/surveysparrow) — 4.4/5 (121 reviews) 3. [Typeform](https://www.capterra.com.au/software/137289/typeform) — 4.7/5 (945 reviews) 4. [UmfrageOnline](https://www.capterra.com.au/software/201674/enquetes-maken) — 4.6/5 (1567 reviews) 5. [Google Forms](https://www.capterra.com.au/software/176571/google-forms) — 4.7/5 (11377 reviews) ## Reviews ### "Streamlined Data Collection with Strong Support" — 5.0/5 > **Michael** | *12 July 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: The ability to input full lists of data into dropdown menus has significantly improved our data analysis process. This feature saves time, reduces manual entry errors, and ensures consistency across responses—especially when working with large datasets or repeated values. > > **Cons**: There was a bit of a learning curve when first building out our survey, but the support team was responsive and helpful throughout the process. Once we understood the interface, it became much easier to navigate and customize. > > Overall, my experience with QuestionPro has been very positive. It’s a robust platform with flexible features that meet both simple and complex data collection needs. The ability to customize logic, use dropdowns, and export clean data has made it an essential tool in our evaluation and reporting processes. The customer support team is one of the best I’ve worked with—always quick to offer guidance and solutions. ----- ### "Very User Friendly Option for Detailed Surveys" — 5.0/5 > **Christopher** | *16 June 2025* | Nonprofit Organization Management | Recommendation rating: 8.0/10 > > **Pros**: Setting up a normal survey is very straightforward. As you dig deeper, you can unlock more complex input logic, branching, and a bunch of other options to add a richer experience for participants. Security measures and validation features are also robust, offering a host of options to ensure you get input from the people you want. > > **Cons**: The process to renew non-profit licenses is a bit cumbersome. I would much prefer a discounted non-profit option to the free license that requires additional steps every year for renewal. > > The product has been very easy to use. We need it once a year (usually), and it's so easy to take last year's survey, tweak it, and send it out to a new batch of participants. ----- ### "Nonprofit Question Pro Review" — 4.0/5 > **Jacy** | *18 December 2025* | Nonprofit Organization Management | Recommendation rating: 7.0/10 > > **Pros**: Question Pro has a fantastic and immediate support team that is always on standby to answer questions. > > **Cons**: Data analysis at the free nonprofit level is limited, offering basic insights but few advanced reporting tools. > > Question Pro has saved our organization time and has allowed us to streamline our assessment and survey administration. It allows us to upload things with ease and quickly collect data. ----- ### "Good for nonprofits" — 4.0/5 > **B** | *2 September 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: I like the reports it automatically produced for us. Good value. IT is as easy as Survey Monkey but a much better nonprofit rate. It also has more relevant training opportunities. > > **Cons**: The application we put online was difficult for the applicants. Many filled it out multiple times. Also, they require you write a review on this site to get the discount. This kind of requirement felt coerced. > > Very good, we utilize it for a lot of things, including applications for our programs. We also like the ability to get a QR easily on every survey. ----- ### "Great for translation and insights" — 5.0/5 > **Jennifer** | *23 September 2025* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: The translation feature is very easy to use. We translate our surveys in multiple languages. Question pro provide many options and features that other survey programs do not. It is pretty easy to design a survey that is more complex, and you not have to be a data scientist to do it. The analytics and charts provided are superior. It’s great that we don’t have to download to excel to analyze. > > **Cons**: Would be great if it had more templates or preloaded questions. The system can be daunting at first because it has a lot of features and options. > > Great. We use it a nonprofit organization and have been satisfied. We have been able to design advanced surveys and the analytics are a time saver. ----- Page: 1 / 22\ Next: [Next page](https://www.capterra.com.au/software/135455/questionpro?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/135455/questionpro) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | ----- ## Structured Data