--- description: Learn more about Descartes Pacejet price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Descartes Pacejet Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Shipping Software](/directory/30104/shipping/software) > [Descartes Pacejet](/software/135375/pacejet) # Descartes Pacejet Canonical: https://www.capterra.com.au/software/135375/pacejet Page: 1 / 2\ Next: [Next page](https://www.capterra.com.au/software/135375/pacejet?page=2) > The 3G Transportation Suite enables shippers, 3PLs, and brokers to improve costs, customer satisfaction, and efficiency. > > Verdict: Rated **4.1/5** by 16 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Descartes Pacejet? Midsize and larger shippers, 3PLs, and brokers managing a mix of TL, LTL, and parcel shipments using manual processes or legacy software for transportation. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 16 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Descartes Systems Group - **Location**: Seattle, Canada - **Founded**: 1981 ## Commercial Context - **Starting Price**: USD 6,500.00 - **Pricing model**: Per Feature - **Pricing Details**: Pricing is customized based on each business's unique needs. Contact Pacejet Logistics to discuss shipping strategies and business requirements. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - 3PL Management - Air Shipping - Delivery Tracking - Ground Shipping - Import/Export Management - Quotes/Estimates - Rate Management - Reporting/Analytics - Shipment Price Calculation - Shipment Tracking - Shipping Labels - Shipping Management - eCommerce Management ## Integrations (8 total) - Acumatica Cloud ERP - Dynamics 365 - Infor CloudSuite - NetSuite - Oracle CRM On Demand - Plex Smart Manufacturing Platform - SAP Business One - Salesforce Marketing Cloud ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Shipping Software](https://www.capterra.com.au/directory/30104/shipping/software) ## Related Categories - [Shipping Software](https://www.capterra.com.au/directory/30104/shipping/software) - [Freight Software](https://www.capterra.com.au/directory/30670/freight/software) - [Logistics Software](https://www.capterra.com.au/directory/30081/logistics/software) ## Alternatives 1. [Freightview](https://www.capterra.com.au/software/136895/freightview) — 4.7/5 (743 reviews) 2. [Fresa XPress](https://www.capterra.com.au/software/143442/fresa-xpress) — 4.8/5 (139 reviews) 3. [MyCarrierTMS](https://www.capterra.com.au/software/1021910/mycarrier) — 4.7/5 (108 reviews) 4. [DAT Load Board](https://www.capterra.com.au/software/1033904/dat-load-board) — 4.5/5 (239 reviews) 5. [Transvirtual](https://www.capterra.com.au/software/219013/transvirtual) — 4.8/5 (68 reviews) ## Reviews ### "good app to process the cheapest shipping method by size and weight" — 5.0/5 > **Josh** | *11 May 2018* | Recommendation rating: 8.0/10 > > **Pros**: the ability to default to the cheapest shipping method for the size and weight of the package, as well as showing all possible ship options > > **Cons**: wish there was more customer functionality - meaning settings and rules can be changed by the customer rather than the engineers at pacejet > > saving on shipping costs ----- ### "Love PaceJet and their team" — 5.0/5 > **Joshua** | *24 October 2023* | Wholesale | Recommendation rating: 10.0/10 > > **Pros**: I love the ability to customize the system. I love that PaceJet is willing to work with my company to make the necessary changes. > > **Cons**: The only issue I have with PaceJet is that they do not have a great function for small parcels especially with USPS or their label creation > > I have worked directly with their teams to create customizations needed when needed. There are some that are not able to be made, but they are willing to work with you. ----- ### "Biggest Joke in Shipping" — 1.0/5 > **Verified Reviewer** | *9 November 2023* | Wholesale | Recommendation rating: 0.0/10 > > **Pros**: The only pro is that it could create labels for small parcel shipments fairly simply. > > **Cons**: Other than some of the parcel shipping, everything else was absolutely terrible. The people are terrible. The software is poorly thought out and filled with bugs and the company fundamentally does not understand freight shipping. The freight shipping features do not work. The integrations are hardly functional, if it all. Some schedule pickups, some get PRO numbers, some get rates, and some are just totally broken. The company doesn't understand the difference between handling units and pieces. Simple changes they can make in their system are all paid customizations. > > During the months long implementation process they give the user no access to add or configure carriers or other important features. They have all the settings only available to their own staff who doesn't understand very much. Then, when it was finally time to go live, my dedicated solution consultant was \[sensitive content hidden\], not answering emails or calls. We had no support during the go live even though there were tasks that Pacejet needed to complete to get us going. When we finally got a hold of someone, they had no idea what they were doing and provided little assistance. Post go live, we were quickly handed over to support. The support experience was the worst I have ever had. They claim to offer live chat, but just don't answer them during their supposed support hours. I was told basic functionality that was broken could only be fixed with a paid feature request. There is clearly a culture problem with this company where not understanding shipping or caring at all about customers is the way of life. ----- ### "Pacejet is the best shipping cloud software. Easy to use and helps you save money\!\!" — 5.0/5 > **Dawn** | *5 April 2018* | Wholesale | Recommendation rating: 10.0/10 > > **Pros**: 2 things I love. Shipping over 150 orders a day, Pacejet helps a streamline shipping procedures better. The software has saved us money since Pacejet tells you the cheapest shipping form. My sales reps can quote shipping right from their proposal or sales order and give shipping estimates to customers right away. > > **Cons**: I cannot say that my company has any issues with the software. We use daily shipping large amount of packages. Never have an issue. > > We benefit in multiple areas. My sales reps can give quotes while the customer is on the phone. They used to have to hang up call our warehouse for shipping estimate then reach back to the customer. We are able to give our customers the best shipping option with Pacejet, highlights the best rate and gives our sales reps transit times. ----- ### "Great shipping software." — 5.0/5 > **Travis** | *14 May 2018* | Warehousing | Recommendation rating: 10.0/10 > > **Pros**: User friendly software, and great customer support to assist with start up . I love how it rates the cheapest option for our company and the customer. Both parties involved can save money. Its also nice how the address is pulled from our main software right into pace jet. We do not have to manually type in shipping addresses, eliminating user error. I love the TRACE OPTION to help figure out why a shipment cannot be shipped. > > **Cons**: International shipments seem to be difficult to process. I dont technically think this is Pace Jets fault. Its just the nature of the beast when trying to ship internationally. Commodities and HTS codes can be somewhat exhausting to enter. If your company can provide these codes to the product you ship, it should make this frustration disappear, as these codes would be pulled over to pace jet from your main software. > > I think i benefit most, by being able to ship with any vendor from the same shipping source. I can ship UPS, FED EX, and USPS from one page. No more individual software and multiple computer updates. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.com.au/software/135375/pacejet?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/135375/pacejet) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data