--- description: Learn more about Employee Navigator price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Employee Navigator Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Benefits Administration Software](/directory/10025/benefits-administration/software) > [Employee Navigator](/software/135330/employee-navigator) # Employee Navigator Canonical: https://www.capterra.com.au/software/135330/employee-navigator Page: 1 / 9\ Next: [Next page](https://www.capterra.com.au/software/135330/employee-navigator?page=2) > Employee Navigator is a benefits, HR, and compliance software for brokers and their clients. > > Verdict: Rated **4.6/5** by 181 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Employee Navigator? Our clients range from 10-10,000 lives. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 181 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Employee Navigator - **Location**: Bethesda, US - **Founded**: 2008 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Contact sales - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Spanish - **Available Countries**: United States ## Features - ACA Reporting - Benefits Dashboard - COBRA Administration - Compensation Management - Deduction Management - Disability Insurance Administration - Employee Benefits Administration - Employee Management - HIPAA Compliant - Health Insurance Administration - Life Insurance Administration - Onboarding - Online Benefits Enrollment - Payroll Management - Self Service Portal ## Integrations (3 total) - Auto Decision Platform - Paycor - Paylocity ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Benefits Administration Software](https://www.capterra.com.au/directory/10025/benefits-administration/software) ## Related Categories - [Benefits Administration Software](https://www.capterra.com.au/directory/10025/benefits-administration/software) - [HR Software](https://www.capterra.com.au/directory/5/human-resource/software) ## Alternatives 1. [Rippling](https://www.capterra.com.au/software/172127/rippling) — 4.9/5 (4793 reviews) 2. [BambooHR](https://www.capterra.com.au/software/110968/bamboohr) — 4.6/5 (3430 reviews) 3. [Paylocity](https://www.capterra.com.au/software/86714/webpay) — 4.3/5 (1844 reviews) 4. [Paycom](https://www.capterra.com.au/software/130949/paycom) — 4.4/5 (1281 reviews) 5. [ADP TotalSource](https://www.capterra.com.au/software/185873/adp-totalsource) — 4.2/5 (457 reviews) ## Reviews ### "Employee Navigator is Great\!" — 5.0/5 > **Emmanuel** | *15 December 2025* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: The ease of use and the integrations and capabilities of the product. The open enrollment has made it easier for us as well. > > **Cons**: Sometimes we run into minor errors with the system but very rarely but has been resolved with the escalation team. > > Overall a great product that I would recommend. The service is great too. It has definitely made things easier for us. ----- ### "Very Good Benefits Portal" — 5.0/5 > **Brenda** | *26 March 2026* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: The ease and convenience of the platform makes it easy for our team members to enroll and make changes to their benefits. > > **Cons**: n/a > > It has been a great experience, we partner with Benechoice and they were able to setup the system so that it functions properly. ----- ### "Worth it after the set up" — 3.0/5 > **Christina** | *24 November 2025* | Construction | Recommendation rating: 8.0/10 > > **Pros**: We went from Paper enrollment forms to having everything online and easy to use and see. The reports that were then at your fingertips were amazing\! > > **Cons**: Software is limited and confusing to set up. We have been using it for 3 years and it still isn't set up correctly and with all the kinks worked out. > > We have loved the user friendly process from the Employee side but from the set up standpoint or the changing from year to year, it is cumbersome and not fun to work with. We have had an expert at Employee Navigator set up our product and it is still rough. ----- ### "reliable and efficient platform\!" — 4.0/5 > **Kate** | *19 March 2026* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: Intuitive and user-friendly interface that makes navigation easy for both administrators and employees Streamlined onboarding and benefits enrollment process, reducing manual work and errors Strong integration capabilities with payroll and carrier systems, improving overall data accuracy > > **Cons**: Limited flexibility in certain areas, such as benefits configuration or field customization User permissions and role management can feel restrictive or not granular enough Some processes are not as intuitive as expected, requiring additional training or support > > Employee Navigator has been a reliable and efficient platform for managing benefits administration and core HR functions. It provides a centralized system that streamlines onboarding, enrollment, and employee data management, which has significantly reduced administrative workload and improved overall accuracy. The user interface is intuitive, making it easy for both HR teams and employees to navigate without extensive training. ----- ### "Employee Navigator Makes Open Enrollment Easy" — 5.0/5 > **Nicole** | *16 February 2026* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Employee Navigator is a great system to track employee benefits. It connects directly to our payroll system and always has up-to-date, accurate information. It is easy for both the employees and the employer to use during open enrollment. All the benefits documents are easy to find and running enrollment reports are super easy. > > **Cons**: The only problem I have is that I wish there were more report options, like some to show employer vs employee cost of covereage. > > Navigator has been super smooth and easy to use, I make sure any broker I work with utilizes this product for a seamless transition and easy benefits enrollment period. ----- Page: 1 / 9\ Next: [Next page](https://www.capterra.com.au/software/135330/employee-navigator?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/135330/employee-navigator) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data