What Is ResMan?

If you own, operate or invest in multifamily apartments with more than 100 units then it is time to discover ResMan. ResMan's property management platform seamlessly manages everything from accounting to screening to affordable compliance, giving owners and operators an end-to-end solution that delivers consistent NOI growth and a breathtaking resident experience. || Free Live Chat Support || Easy Implementation || Dedicated Customer Success Team || Visit ResMan's website for a free demo.

Who Uses ResMan?

ResMan is a property management tool built for multifamily, affordable, & commercial operators, which provides robust operational and accounting features and solutions for users and investors.

Where can ResMan be deployed?

Cloud, SaaS, Web-based

About the vendor

  • ResMan
  • Located in Plano, US
  • Founded in 1999
  • Phone Support
  • Chat

Countries available

United States

Languages

English

About the vendor

  • ResMan
  • Located in Plano, US
  • Founded in 1999
  • Phone Support
  • Chat

Countries available

United States

Languages

English

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Compare ResMan pricing with similar products

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USD 280.00/month
Free Version
Free Trial

Features of ResMan

  • Accounting
  • Billing & Invoicing
  • Communication Management
  • Contact Management
  • Document Management
  • Email Marketing
  • Expense Tracking
  • Faculty/Staff Management
  • Financial Management
  • Financial Reporting
  • General Ledger
  • Lead Management
  • Lease Management
  • Lease Tracking
  • Maintenance Management
  • Online Payments
  • Portfolio Management
  • Property Database
  • Property Management
  • Rent Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Tenant Portal
  • Tenant Tracking
  • Transaction Monitoring
  • Vacancy Management

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Reviews of ResMan

Average score

Overall
4.5 (359)
Ease of Use
4.5 (359)
Customer Service
4.3 (359)
Features
4.4 (359)
Value for Money
4.5 (359)

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
59%
4
32%
3
8%
2
1%
Becky O.
Becky O.
Vice President in US
Verified LinkedIn User
Real Estate, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Easy, convenient

5.0 2 years ago

Pros:

I love that I can get an easy overview of my entire portfolio. The dashboard is useful, the reports are great and the software is very intuitive. There is an easy flow between products and everything is included in the monthly price.

Cons:

I would like better reporting for excluded units

Jaimie O.
Pricing Manager/Resman Troubleshooter in US
Real Estate, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

Smoothest Software Out There!

4.0 2 years ago

Comments: Overall positive!

Pros:

Instead of having different modules added on in an attempt to stay updated, REsman has a smooth, fully integrated platform that is user friendly and was easy (relatively) to install. We appreciate their ability to use integration partners, rather than forcing their customers to use ONLY their product, especially to integrate with our own website, insurance partner etc. This allows us more flexibility and control over which services we choose to use. They are one of the friendliest softwares for our on-site teams and have super good help videos and instructions. They are easy to get along with and I predict they will give Yardi and Onesite a run for their money. I highly recommend!

Cons:

The accounting processes did not mesh quite as well, but our accounting department was able to come up with work arounds that satisfied them. Customer service used to be above expectations, but I think they have had some turnover and although I do think their customer service reps are polite and effective, we are not likely to get our issues resolved in less than 1 to 2 weeks now.

Michael T.
Operations Specialist in US
Real Estate, 201-500 Employees
Used the Software for: 6-12 months
Reviewer Source

Getting Better, but not there yet

3.0 4 years ago

Comments: Overall, I think ResMan is TRYING to get in the game, but I wish it could happen a little(or a lot) quicker. Our account rep and support team are always great, they really do try their best to make all of our Property Management Softeware dreams come true.
I REALLY want to love ResMan, I am hopeful that the future will show some drastic improvements!

Pros:

It is somewhat easy to use, the dashboard is attractive and doesn't look sterile and cold like OneSite. The support team needs to be larger, but the team they have definitely does their best to react quickly and puts in requests for enhancements when we can not be helped. They are always friendly and upfront on what is coming and what they are trying to improve.

Cons:

Too much double work, for instance to add lease term options you must add the property to the lease terms desired under Admin, Settings AND add the lease term under Property, Unit Type. As an Admin that the Regionals/Site Team depend on it is imperative that requests be taken care of swiftly and almost every task in ResMan requires an absorbent amount of time on the back end. Easy Lease, there is nothing easy about this.... from the set up to the use at the site level. Entarata has been my favorite with inline applications/leasing as far as ease of use and customer experience. Real Page wins over ResMan in this area as well. It feels like the software was designed by out of industry people, alot of things just don't make sense. For example if you want to require that applicant's enter their email address to complete the application(which OF COURSE this should be a required field when you are using online lease forms/apps) you can not exclude non-lease holders or children. Everyone in the household has to have an email entered....

ResMan Response

4 years ago

Hi Michael. Thank you for your review. Everyone at ResMan loves First Choice. We'll be reaching out to you directly to address your concerns. We have some great stuff around the corner that should put a smile on your face. We're working hard to make it the best software you'll ever use. Please always feel free to reach out...we're here to help. --Dennis Behrman, SVP of Marketing

Jaqueline A.
VP of Operations in US
Real Estate, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

I Absolutely Love Resman

5.0 2 years ago

Comments: I think Resman is the best product available, compared to all the databases out there you outshine the all categories. The price point is perfect, except when you perform rate increases, upon renewal time. These increases, can take away from all the greatness.

Pros:

I love how easy it is to set up and customize. Admin access is the absolute best, if I ever get stuck i simply pull up the resman help link and type in my concern, and boom, I can figure it out.

Cons:

I wish set up was quicker. If a devoted team got it all done day ONE /TWO omg that was would be amazing. I get it takes time, but maybe it could be done.

Krissy V.
Investment Manager in US
Real Estate, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source

ResMan- Leading Software for Property Manager

5.0 3 years ago

Comments: We use Resman as our Property Management software for our community of 282 apartments. It has been an amazing software to use so far, and myself and the team are very impressed with it.

Pros:

The best part about ResMan is how user friendly it is. It was quick to learn and easy to communicate with residents. It also has an excellent, clean interface. It looks much more advanced than other property management software I've used prior.

Cons:

I feel like this software isn't easy to pull specific reports. It could just be a training issue, but some reports I used to be able to access immediately are more difficult to find.

ResMan Response

3 years ago

Thank you for taking the time to leave feedback. We work very hard to make sure our property management platform is built with ease-of-use in mind. Regarding pulling reports, we recently launched an all-new support portal, here you can access hundreds of knowledge articles and familiarize yourself with reporting functions in our platform. You can also chat live with a support agent during operating hours if you ever need some additional help pulling reports. Thanks again for the feedback. Aaron Trujillo Sr. Digital Marketing Manager