Who Uses This Software?

ResMan is a property management tool built for multifamily, affordable, & commercial operators, which provides robust operational and accounting features and solutions for users and investors.

Average Ratings

281 reviews
  • Overall 4.5/5
  • Ease of Use 4.5/5
  • Customer Service 4.3/5
  • Features 4.3/5
  • Value for Money 4.4/5

Product Details

  • Free Version No
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support Business Hours
    Online

Vendor Details

  • ResMan
  • https://myresman.com
  • Founded 1999

About ResMan

If you own, operate or invest in multifamily apartments with more than 100 units then it is time to discover ResMan. ResMan's property management platform seamlessly manages everything from accounting to screening to affordable compliance, giving owners and operators an end-to-end solution that delivers consistent NOI growth and a breathtaking resident experience. || Free Live Chat Support || Easy Implementation || Dedicated Customer Success Team || Visit ResMan's website for a free demo.

ResMan Features

  • Brand Management
  • CRM
  • Cash Flow Analysis
  • Critical Date Alerts
  • Deal Management
  • For Appraisers
  • For Brokers
  • For Investors
  • For Property Managers
  • Portfolio Management
  • Strategic Planning
  • Billing & Invoicing
  • Commercial Properties
  • Contact Management
  • Credit Check
  • Expense Management
  • Insurance Management
  • Landlord Database
  • Late Fee Calculation
  • Lease Tracking
  • Maintenance Management
  • Owner Portal
  • Payment Processing
  • Portfolio Management
  • Rent Tracking
  • Residential Property Management
  • Tax Management
  • Tenant Portal
  • Tenant Tracking
  • Vacancy Tracking
  • Website Management
  • Credit Check
  • Online Payments
  • Tax Management
  • Tenant Portal
  • Tenant Tracking
  • Vacancy Management
  • Website Management

ResMan Most Helpful Reviews

ResMan is Awesome

Reviewed on 09/10/2018
Amy S.
Regional Manager
Real Estate, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
4/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: On Facebook there is a group called Apartment Management and Maintenance Support Group. Every month there is someone asking which software package we recommend. I always throw out ResMan. It's inexpensive, but still a quality product. I've also recommended it to my personal HOA, where I sit on the board. I really believe in ResMan, its support, its reports, and the overall product.

Pros: I have used Yardi, Appfolio, Quickbooks and ResMan throughout my career. ResMan by far is the easiest to manipulate. It's a new product, and I like that the owners are willing to listen to suggestions and improvements. It has met my needs for everything property management has to offer.

Cons: Just small little items. For instance, on the lease expiration report, why would I ever want to mark former residents? It's set to default.

The Ups and Downs of Resman

Reviewed on 12/10/2018
Olivia C.
Property Manager
Real Estate, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
4/5
Ease of Use
5/5
Features & Functionality
3/5
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Resman is easy to use for everyday simple task and very efficient, the problem I have experienced is not being able to correct a mistake or back up when needed simply and quickly.
Overall I would absolutely recommend this software to other property management companies.

Pros: I love that it is so easy to navigate. I will be paying bills and need a GL Code, so instead of pulling out the list you can just put like paint in the search bar and get the Code you need. Simple and efficient I like that our background screening and rent payment site is accessible within Resman. I love the little lizard guy.
I like that you can stroll over something and get an explanation of it's function, that is wonderful.

Cons: I have no way to back up, so I have to pull the addresses back up while working in them. I do not like that you cannot just enter someones phone number without getting their birth date and social, it will not let you save the number without it and some people don't like providing that info when all you really need is an updated contact number. I have had issues when trying to take a roommate off the lease and creates an accounting nightmare that I have yet to be able to correct.
When doing the move out reconciliations I have found that a simple mistake will create double charges.

An Accountant's Perspective

Reviewed on 06/12/2019
Marie D.
CPA
Accounting, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
4/5
Ease of Use
5/5
Features & Functionality
3/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: The best thing about Resman from our standpoint is the accounting functions. Other software companies on the market focus on managing tenants but lack proper accounting making us, as the accountants, use to QBO or Xero. Resman has solved that problem !

Pros: Our firm specializes in managing multi-family real estate properties for our customers. Resman is by far the most robust real estate software available, especially the multitude of reports that can be generated. It is a full service tenant management program along with a full service back-end accounting program.

Cons: The software is a bit pricey for smaller investors. We have also found implementation glitches when we are not involved directly with the clients implementation process.

Vendor Response

by ResMan on 18/12/2019

Marie,

We work hard to make sure we are on the leading edge of property management technology and accounting is at the core of what we do. Thank you for taking the time to give us some feedback. We absolutely appreciate such positive feedback from an accounting professional.

Aaron Trujillo, Sr. Digital Marketing Manager

ResMan- Leading Software for Property Manager

Reviewed on 18/09/2019
Krissy V.
Investment Manager
Real Estate, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We use Resman as our Property Management software for our community of 282 apartments. It has been an amazing software to use so far, and myself and the team are very impressed with it.

Pros: The best part about ResMan is how user friendly it is. It was quick to learn and easy to communicate with residents. It also has an excellent, clean interface. It looks much more advanced than other property management software I've used prior.

Cons: I feel like this software isn't easy to pull specific reports. It could just be a training issue, but some reports I used to be able to access immediately are more difficult to find.

Vendor Response

by ResMan on 08/10/2019

Thank you for taking the time to leave feedback. We work very hard to make sure our property management platform is built with ease-of-use in mind.

Regarding pulling reports, we recently launched an all-new support portal, here you can access hundreds of knowledge articles and familiarize yourself with reporting functions in our platform. You can also chat live with a support agent during operating hours if you ever need some additional help pulling reports.

Thanks again for the feedback.

Aaron Trujillo Sr. Digital Marketing Manager

Getting Better, but not there yet

Reviewed on 05/10/2018
Michael T.
Operations Specialist
Real Estate, 201-500 Employees
Used the Software for: 6-12 months
Reviewer Source 
3/5
Overall
3/5
Ease of Use
2/5
Features & Functionality
3/5
Customer Support
3/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Overall, I think ResMan is TRYING to get in the game, but I wish it could happen a little(or a lot) quicker. Our account rep and support team are always great, they really do try their best to make all of our Property Management Softeware dreams come true.
I REALLY want to love ResMan, I am hopeful that the future will show some drastic improvements!

Pros: It is somewhat easy to use, the dashboard is attractive and doesn't look sterile and cold like OneSite. The support team needs to be larger, but the team they have definitely does their best to react quickly and puts in requests for enhancements when we can not be helped. They are always friendly and upfront on what is coming and what they are trying to improve.

Cons: Too much double work, for instance to add lease term options you must add the property to the lease terms desired under Admin, Settings AND add the lease term under Property, Unit Type. As an Admin that the Regionals/Site Team depend on it is imperative that requests be taken care of swiftly and almost every task in ResMan requires an absorbent amount of time on the back end.
Easy Lease, there is nothing easy about this.... from the set up to the use at the site level. Entarata has been my favorite with inline applications/leasing as far as ease of use and customer experience. Real Page wins over ResMan in this area as well.
It feels like the software was designed by out of industry people, alot of things just don't make sense. For example if you want to require that applicant's enter their email address to complete the application(which OF COURSE this should be a required field when you are using online lease forms/apps) you can not exclude non-lease holders or children. Everyone in the household has to have an email entered....

Vendor Response

by ResMan on 12/10/2018

Hi Michael. Thank you for your review. Everyone at ResMan loves First Choice. We'll be reaching out to you directly to address your concerns. We have some great stuff around the corner that should put a smile on your face. We're working hard to make it the best software you'll ever use. Please always feel free to reach out...we're here to help. --Dennis Behrman, SVP of Marketing

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