---
description: Learn more about Pulse Insights price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Pulse Insights Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [Pulse Insights](/software/135123/pulse-insights)

# Pulse Insights

Canonical: https://www.capterra.com.au/software/135123/pulse-insights

> Pulse Insights is an AI-powered experience optimization platform. It detects friction in real time, diagnoses, and fixes.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Pulse Insights?

Enterprise and mid-market consumer brands whose marketing and CX teams own high-traffic websites and apps and are measured on conversion, findability and self-service outcomes.

## About the vendor

- **Company**: Pulse Insights

## Commercial Context

- **Starting Price**: USD 2,500.00
- **Pricing model**: Usage Based
- **Pricing Details**: Pulse Insights is quoted per deployment rather than sold from a public price list. Two variables set the number: which capabilities you license, and the volume of interventions you expect to run.
- **Target Audience**: 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland and 35 more

## Features

- Alerts/Notifications
- Behavior Tracking
- Behavioral Targeting
- Customer Segmentation
- Customizable Templates
- Dashboard
- Data Visualization
- Engagement Tracking
- Feedback Management
- Multi-Channel Data Collection
- NPS Survey Structure
- Negative Feedback Management
- Performance Metrics
- Real-Time Analytics
- Real-Time Reporting
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback
- Text Analysis

## Integrations (12 total)

- Adobe Analytics
- Adobe Campaign
- Braze
- Datadog
- Google Ads
- Google Analytics 360
- HubSpot CRM
- HubSpot Marketing Hub
- Oracle Cloud CX
- Quantum Metric
- Salesforce Commerce Cloud
- Salesforce Customer360

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Customer Experience Software](https://www.capterra.com.au/directory/30671/customer-experience/software)

## Related Categories

- [Customer Experience Software](https://www.capterra.com.au/directory/30671/customer-experience/software)
- [Personalisation Software](https://www.capterra.com.au/directory/30965/personalization/software)
- [Website Optimisation Tools](https://www.capterra.com.au/directory/31557/website-optimization-tools/software)
- [Other Artificial Intelligence (AI) Software](https://www.capterra.com.au/directory/34531/other-artificial-intelligence-ai/software)

## Alternatives

1. [Zoho CRM](https://www.capterra.com.au/software/155928/zoho-crm) — 4.3/5 (6999 reviews)
2. [Zendesk Suite](https://www.capterra.com.au/software/164283/zendesk) — 4.4/5 (4092 reviews)
3. [Marvin](https://www.capterra.com.au/software/1032196/marvin) — 4.8/5 (13 reviews)
4. [livepro](https://www.capterra.com.au/software/165150/livepro) — 4.8/5 (182 reviews)
5. [SurveyMonkey](https://www.capterra.com.au/software/32728/surveymonkey) — 4.6/5 (10511 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/135123/pulse-insights)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/135123/Pulse-Insights/> |
| en-AE | <https://www.capterra.ae/software/135123/pulse-insights> |
| en-AU | <https://www.capterra.com.au/software/135123/pulse-insights> |
| en-CA | <https://www.capterra.ca/software/135123/pulse-insights> |
| en-GB | <https://www.capterra.co.uk/software/135123/pulse-insights> |
| en-IE | <https://www.capterra.ie/software/135123/pulse-insights> |
| en-IL | <https://www.capterra.co.il/software/135123/pulse-insights> |
| en-IN | <https://www.capterra.in/software/135123/pulse-insights> |
| en-NZ | <https://www.capterra.co.nz/software/135123/pulse-insights> |
| en-SG | <https://www.capterra.com.sg/software/135123/pulse-insights> |
| en-ZA | <https://www.capterra.co.za/software/135123/pulse-insights> |

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