Who Uses Slack?
Our customers range from two-person startups to Fortune 100 corporations. In fact, 77% of the Fortune 100 uses Slack.
What Is Slack?
Slack is a collaboration hub, where the right people and the right information come together, helping everyone get work done.
When your team needs to kick off a project, hire a new employee, deploy some code, review a sales contract, finalize next year's budget, measure an A/B test, plan your next office opening, and more, Slack has you covered.
Try Slack with your team for free.
Slack Details
Slack
https://slack.com
Founded 2014
Slack Cost Overview
Slack has a free version and offers a free trial. Slack paid version starts at USD 6.67/month.
Starting Price
USD 6.67/month
See pricing details
Pricing Details
Slack offers three pricing plans starting at $6.67 per user per month.
Free Version
Yes
Free Trial
Yes
Deployment
Installed - Mac
Cloud, SaaS, Web
Installed - Windows
Mobile - iOS Native
Mobile - Android Native
Training
In Person
Live Online
Documentation
Support
Online
Slack Features
Alternative Products
Popular Products
Slack Reviews
Showing 5 of 18,563 reviews
Ivan M.
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Overall Rating5/5
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Ease of Use5/5
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Features & Functionality5/5
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Customer Support5/5
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 21/01/2020
"The right tool for the job!"
Comments: Best thing that happened to our company. Our productivity has increased since and our "reachability" as well. We feel very close now, even for our team which is 100% remote.
Pros: They really put the work into making a chat software that is very usable. intuitive, agile and overall, very enjoyable. We use many of the bots the marketplace has, especially the Google Calendar, Zoom, Giphy and Slackbot integrations that comes with it.
Cons: I cannot think of much of what I dislike about Slack, because I like everything about it. I used to have an issue that Slack didn't load properly, but an update and empty cache button swiftly solved it. Sometimes the calls ring on the phone first before doing it in the computer.
- Reviewer Source
- Reviewed on 21/01/2020
John S.
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Overall Rating5/5
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Ease of Use4/5
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Features & Functionality4/5
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Customer SupportUnrated
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Value for Money4/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 25/06/2020
"An industry leader for a reason"
Comments: I love slack and it is always getting better. Finding my chats, creating channels, and adding integrations are easy. I can’t recommend it for business enough. It’s so fun that I am trying to find other uses for it just so I have an excuse to use it.
Pros: Slack has become the industry leader in workplace communication and for good reason. It makes for a flexible place to have contextual conversations and integrates Into your workflow by easily allowing tools to integrate Into the application. From shopping carts to service monitoring alerts to team polls, there are integrations for just about everything. These integrations also allow meaningful, yet simplified, interactions so I don’t always have to leave The context of my conversations.
Cons: The largest problem is cost as well as limits in how I can leverage Slack For both work and for non-work related communication. It wasn’t built for non-work communication so I can’t truly complain. But I would love to see some focused paradigms show up in the ecosystem to make it so I don’t have so many chat applications. One other issue is the confusing of finding and managing my custom web hooks. As often as I use it I always end up spending 5 minutes on the site trying to figure out what we hook integrations I have and where to reconfigure them.
- Reviewer Source
- Reviewed on 25/06/2020
Craig S.
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Overall Rating3/5
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Ease of Use3/5
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Features & Functionality4/5
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Customer Support2/5
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 06/04/2020
"Simple Collaboration Tool"
Comments: Using Slack software, I was able to organize various web and offline projects by their topics or themes. So, m employees, business partner and myself could focus our response on a specific project at a time. We were also able to document past responses to tagging bugs, content update issues or customer complaints, so we could refer to those notes when similar errors or challenges were encountered in the future. This ability to organize projects and documents our actions or responses, improved our revenue numbers with dip in cost.
Pros: When adding new products and implementing tracking on new pages of my e-commerce website, I ask my employees and business partner to test or qa the content as well as analytics. So, we don't waste time testing the same products or tags, I created a Slack channel for QA. In the #qa channel, my employee team posts their comments once they are done testing a piece of content or tag, so others can test another item or analytics. My favorite feature is the ability to include screenshots and direct message a specific member of the channel without others knowing it. Plus, the fact that an email confirmation is sent on every new post in the Slack channel. Some of my team members enjoy using emoticons as well. My partner appreciates the integration with Google Drive, Gmail and ability to reply to individual user.
Cons: Once we create multiple channels in Slack to cover various projects, it becomes difficult to respond or maintain to every channel efficiently. For example: I created separate Slack channel for: web analytics, content update, marketing tactics, accounting or budget and my physical store business. My inbox gets overwhelmed with Slack channel notifications or when I open Slack app I see too much activity from every channel. It will be great if I could have the ability to prioritize the messages so I could respond to each based on how critical its business or customer impact was. So, an ability to flag by value would help.
- Reviewer Source
- Reviewed on 06/04/2020
Elyse J.
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Overall Rating5/5
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Ease of Use5/5
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Features & Functionality4/5
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Customer Support5/5
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Value for Money5/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 30/03/2020
"Easy, nerd-friendly and productive "
Comments:
Slack seems to be the best received by my team. Microsoft Teams, Skype for business - my developers detest and very infrequently utilize.
Slack is the best solution I have found and the most universally and easily adopted platform to date.
Pros:
Slack is one of those open it and go type of applications.
Their desktop, mobile and web based applications are all high performing, relatively bug free applications.
Integrating other apps is literally a few button clicks, and the integrations seem endless.
File sharing is a breeze, and size limitations are few.
Their search functionality is super helpful for digging through old conversations
Silent/DND mode is easy to set, and the app notifications in general are subtle yet effective
Cons:
Limitations to the free/paid versions, specifically chat archives, are literally my only complaint.
They do what they do super well and I have yet to find a competitor that behaves as well with my system, CPU usage and overall ease-of-adoption for my developers.
- Reviewer Source
- Reviewed on 30/03/2020
Lauren H.
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Overall Rating5/5
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Ease of Use5/5
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Features & Functionality5/5
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Customer Support5/5
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Value for Money5/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 27/04/2020
"Never Slacks"
Comments: I was first introduced to the product when I was working at a photographic agency. It's a very fast-paced environment that requires incredibly efficient communication and swift project management. I was doing my research and experimented with Slack for a brief time. I felt inspired by the benefits and presented it to the workplace. They immediately downloaded the solution and I set up the software for them from my side. Within minutes, we had a newly impressive communication tool that eased our stresses at a colossal level. Very great build and I look forward to its growth.
Pros: I love this application for a majority of reasons. Slack is very minimalistic but also beautifully done. It presents your desired information in a very organized manner and makes it easy for the receiver to understand. It balances colors well and provides brief templates for you to use. Another aspect I like about Slack is the multiple formats of data you can send into a single chatroom space. It's extremely convenient and essential for your company's needs.
Cons: I don't have any negative thoughts for Slack because it fulfills our company's needs to a great extent.
- Reviewer Source
- Reviewed on 27/04/2020
