--- description: Learn more about Slack price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Slack Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Sales Enablement Software](/directory/30798/sales-enablement/software) > [Slack](/software/135003/slack) # Slack Canonical: https://www.capterra.com.au/software/135003/slack Page: 1 / 965\ Next: [Next page](https://www.capterra.com.au/software/135003/slack?page=2) > Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \& AI features. > > Verdict: Rated **4.7/5** by 24103 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Slack? Slack is used by engineering departments, IT professionals, customer service teams, sales representatives, project managers, marketing teams, HR departments, and security professionals. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 24103 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Slack - **Location**: San Francisco, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: USD 8.75 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Slack is available across three premium tiers with pricing based per user per month, outlined below: Pro Plan: $7.25/user/month (billed annually) or $8.75/user/month (billed monthly) Business Plus Plan: $12.50/user/month (billed annually) or $15.00/user/month (billed monthly) Enterprise Grid: contact Slack for custom pricing details - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Japanese, Spanish - **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Israel, Italy, Japan, Luxembourg, Mexico, Netherlands, Norway and 6 more ## Features - Access Controls/Permissions - Activity/News Feed - Audio Calls - Audio Capture - Calendar Management - Call Routing - Chat/Messaging - Chatbot - Collaboration Tools - Commenting/Notes - Communication Management - Content Sharing - Discussions/Forums - Document Management - Drag & Drop - Employee Directory - Encryption - File Sharing - Full Text Search - Knowledge Base Management - Live Chat - Meeting Management - Member Directory - Messaging - Mobile Access - Moderation - Multi-Channel Communication - Multi-User Collaboration - Multiple Data Sources - Notes Management - Presentation Streaming - Private Chat - Real Time Synchronization - Real-Time Chat - Real-time Consumer-facing Chat - Recording - Remote Access/Control - Remote Support Software - Scheduling - Screen Capture - Screen Recording Software - Search/Filter - Surveys & Feedback - Task Management - Transcripts/Chat History - Troubleshooting - Two Way Audio & Video - Two-Way Audio & Video - Video Chat - Video Conferencing ... and 14 more features ## Integrations (186 total) - 5pm - Aha\! - Airbrake - Aircall - Airtable - Amplitude - Any.do - AppSignal - Asana - Assembla - Automile - Azuqua - AzureDesk - Baremetrics - Beanstalk ... and 171 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Sales Enablement Software](https://www.capterra.com.au/directory/30798/sales-enablement/software) ## Related Categories - [Sales Enablement Software](https://www.capterra.com.au/directory/30798/sales-enablement/software) - [Sales Engagement Software](https://www.capterra.com.au/directory/32195/sales-engagement-platform/software) - [Screen Recording Software](https://www.capterra.com.au/directory/31975/screen-recording/software) - [Content Collaboration Platforms](https://www.capterra.com.au/directory/32935/content-collaboration/software) - [Internal Communication Software](https://www.capterra.com.au/directory/31543/employee-communication-tools/software) ## Alternatives 1. [Connecteam](https://www.capterra.com.au/software/153140/connecteam) — 4.6/5 (5205 reviews) 2. [Microsoft Teams](https://www.capterra.com.au/software/168668/microsoft-teams) — 4.5/5 (11019 reviews) 3. [Google Workspace](https://www.capterra.com.au/software/168389/google-workspace) — 4.7/5 (17559 reviews) 4. [Google Meet](https://www.capterra.com.au/software/176572/google-hangouts) — 4.5/5 (12110 reviews) 5. [Bitrix24](https://www.capterra.com.au/software/113540/bitrix24) — 4.2/5 (990 reviews) ## Reviews ### "Effective team communication tool" — 4.0/5 > **Osama** | *23 January 2026* | Government Administration | Recommendation rating: 10.0/10 > > **Pros**: It makes team communication fast and easy. It keeps conversations organized with its channel/group feature. The best part is it's messages search feature, you can quickly find any text from all chats and channels.Also, helpful for file sharing. > > **Cons**: Too many notifications can be distracting. Free version has limits that can sometimes be frustating. > > It's helpful for team communication. We can integrate GitHub with it, whenever there is pull request or any action, it sends notification in the channel. ----- ### "Slack keeps our team communicated" — 5.0/5 > **Sreevalli** | *9 September 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Slack makes team communication incredibly easy and efficient. I liked how organised the channels were, and the ability to integrate with tools like Google Drive and Zoom saved a lot of time. File sharing is simple, and the search function is a lifesaver. The app is user-friendly on both desktop and mobile. > > **Cons**: It can get overwhelming with too many channels and notifications. Plus, the limited message history in the free plan is a drawback. Also, sometimes Slack won't automatically update the status if the meeting starts in Google Meet > > Slack has been an effective communication and collaboration platform, particularly for distributed teams. Its organised channel structure, robust search functionality, and integrations with tools like Google Workspace, Jira, and Zoom significantly streamlined our workflows. While notification management and message history limitations can pose challenges, overall, Slack contributed to improved team coordination and productivity. ----- ### "Custom emoji's make it fun" — 5.0/5 > **Daniel** | *14 May 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Honestly the custom emojis. Being able to create custom emojis, especially as a remote staff member, allows for consistent engagement in the culture of our workplace. > > **Cons**: This is more about managing slack; essentially its very easy to end up in too many channels - but then you dont want to miss the updates. I dont think this is handled very well - you are either in the them all, or you miss out. A tidier sidebar would be appreciated > > Generally great - it allows for fully remote work across a diverse team, and its intergration with things like Jira and Hubspot are actually genuinely useful. Even just how links are expanded into previews is a solid win for the app. ----- ### "Makes communication quick and easy, especially for remote teams" — 5.0/5 > **Zal** | *18 May 2026* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: Slack is our primary communication tool amongst our team as we're a fully remote business, operating in different cities around the country. It's great for 1:1 messaging, but also channel-based chats, and group messaging - very quick, easy to use, and reliable. > > **Cons**: It's probably more a broader issue with how businesses operate in the modern day, but having slack means people will message you a lot more than they would usually have picked up the phone to call you or walk over (if in an office) because it's so easy. > > Slack has been a long-used chat system that I have used across multiple workplaces. Having used earlier chat software, or moving to workplaces where another option was used, I've made sure the teams I've joined implement it ASAP. ----- ### "Slack the best to remain in touch and collaborate" — 5.0/5 > **Gautam** | *3 June 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Using slack is very easy, collaborative.Easy to schedule message, reminders , calls.Always remain on top of the things with the new ai features and also can easily integrate with Salesforce to send custom messages from the org > > **Cons**: there is nothing is don't like . can be used on my mobile and always remain in touch.Create slack channels for my specific needs and add people to it who really matter for that specific comms > > Highy satisfied and cannot thing of working without it . Have been using it from last 3 years , the ease of use this tools really increases the productivity . The emojis and GIF features I really like them ----- Page: 1 / 965\ Next: [Next page](https://www.capterra.com.au/software/135003/slack?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/135003/slack) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data