15 years helping Australian businesses
choose better software

What Is Slack?

Meet your Digital HQ for Sales
Work flows and revenue grows with a Digital HQ for Sales. Using the combined power of Slack and Salesforce, bring your reps together with their data, processes and customers for faster revenue growth and deeper relationships.

Who Uses Slack?

Our customers range from two-person startups to Fortune 100 corporations. In fact, 77% of the Fortune 100 uses Slack.

Slack Software - Slack channels
Slack Software - Slack search tools
Slack Software - Slack task creations
Slack Software - Slack video/audio calls
Slack Software - Slack mobile application

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Reviews of Slack

Average score

Overall
4.7
Ease of Use
4.6
Customer Service
4.4
Features
4.6
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Tommy
Tommy
Growth Genie in US
Verified LinkedIn User
Program Development, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Slack>Teams

5.0 3 weeks ago New

Pros:

Slack is easy to use and has hundreds of uses beyond just communication. I use it to remind myself to complete tasks, file documents, and collaborate. The internal workflows are a time saver and make life easy.

Cons:

The only thing I would enjoy more of are more options for workflows. The default workflows are great, I'd love to see more added.

japhet
Creative Director in South Africa
Telecommunications, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

The ultimate solution for remote work!

5.0 2 months ago New

Comments: Slack allows me to organize my meetings and team interactions with professionalism. It serves as an excellent platform for file sharing, and the additional feature of screen sharing adds even more value.

Pros:

Slack is intelligently designed for entrepreneurs, offering efficiency and timeliness. It's particularly beneficial for remote work, as it consolidates all tasks into one software, saving a significant amount of time.

Cons:

Regarding drawbacks, I haven't encountered any significant ones yet. Slack is incredibly user-friendly, and I discover new features every day, enhancing its overall usability.

Christopher
Christopher
Associate Professor in Japan
Verified LinkedIn User
Research, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Not bad for small groups, horrible for large groups, free plan is now crippled

3.0 last year

Comments: Only using Slack with external teams that use them. We no longer use it with our internal teams. Their confusing threaded views is really their downfall. There are other alternatives out there that do a much better job.

Pros:

Slack has a very nice, slick interface. When the workspace is not busy, it's very easy to see all the messages and figure out what's relevant for you. Very easy to setup new workspaces and channels. And basically, the key reason why we use Slack is because almost everyone is using it.

Cons:

Their free plan is now crippled. Only 90 days of retention. On a number of free workspaces, I wanted to refer back to some info which I no longer can find. Very frustrating. Slack also implements threaded conversations as a "tack-on" feature. Not everyone uses this feature and it just causes more and more user confusion, especially in large workspaces where many messages are mixed into the main channel as well as in threads. Their threads/mentions&reactions views which are supposed to help you filter out things not relevant for you are huge messes. Their pricing plans are also very expensive.

Verified Reviewer
Verified LinkedIn User
Consumer Goods, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Best digital workplace you need for a small or medium company !

5.0 2 months ago

Comments: It’s part of our daily routine at work so I don't think we are getting rid of slack anytime soon.

Pros:

The instant messaging, the integration with API or other apps ( which in my point of view is very important ), the fact that you can use it as cloud docs management for your office are things that I mostly like.

Cons:

It can a bit frustrating finding docs, the search is not always responsive, but I can find my way around. The quality of the calls needs some work a little, but it's getting better, that's for sure.

FRED
Students' President in Switzerland
Higher Education, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

SUCCESSFUL LIMITLESS ONLINE MEETING SCHEDULING

5.0 2 months ago New

Comments: Adaptivity on VoIP, VC and web conferencing services,file transfer and content creation.

Pros:

Easy-to-use templates supporting custom LMS for drag-drop option. Full HD video and web streaming. Audio VoIP in bridge. Agile and elegant file sharing. Available across all internet devices on both browsers and desktop.

Cons:

I think of zero negative compliment to air for now.