15 years helping Australian businesses
choose better software

What Is Joblogic?

Special Offer Alert! Get 10 customized dashboards for FREE with Joblogic! Boost your business intelligence and save over ยฃ5000. Limited time only!

Joblogicโ€™s Field Service Software is the perfect solution to being in control of your service business and connecting your back office, field engineers, and customers. Our mobile appโ€™s features include scheduling, job dispatching, reporting, invoicing and real-time engineer tracking. Our app also enables better communication between your engineers and back office. All compliance sheets can be completed digitally for your ease. Book a FREE demo today.

Who Uses Joblogic?

Our target audience is not limited or exclusive to just service and maintenance companies. If you employ field operatives to carry out planned or reactive jobs, our solution will be perfect for you.

Joblogic Software - ๐—•๐—ข๐—ข๐—ž ๐—ก๐—ข๐—ช ๐—ง๐—ข ๐—š๐—˜๐—ง ๐Ÿฏ ๐— ๐—ข๐—ก๐—ง๐—›๐—ฆ ๐—™๐—ฅ๐—˜๐—˜. ๐—Ÿ๐—œ๐— ๐—œ๐—ง๐—˜๐—— ๐—ง๐—œ๐— ๐—˜ ๐—ข๐—ก๐—Ÿ๐—ฌ.
๐—™๐—ผ๐—ฟ ๐—ฎ ๐—น๐—ถ๐—บ๐—ถ๐˜๐—ฒ๐—ฑ ๐˜๐—ถ๐—บ๐—ฒ, ๐—ด๐—ฒ๐˜ ๐Ÿญ๐Ÿฑ ๐—บ๐—ผ๐—ป๐˜๐—ต๐˜€ ๐—ณ๐—ผ๐—ฟ ๐˜๐—ต๐—ฒ ๐—ฝ๐—ฟ๐—ถ๐—ฐ๐—ฒ ๐—ผ๐—ณ ๐Ÿญ๐Ÿฎ! ๐—•๐—ผ๐—ผ๐—ธ ๐—ฎ ๐—ณ๐—ฟ๐—ฒ๐—ฒ ๐—ฑ๐—ฒ๐—บ๐—ผ ๐˜„๐—ถ๐˜๐—ต ๐—ผ๐—ป๐—ฒ ๐—ผ๐—ณ ๐—ผ๐˜‚๐—ฟ ๐—ฒ๐˜…๐—ฝ๐—ฒ๐—ฟ๐˜
Joblogic Software - Visualise your team's progress | Easy drag-and-drop scheduler, | Seedy dispatch to engineers
Joblogic Software - Customise your dashboards | Report on key KPIs | Focus on profitability | Make more informed decisions
Joblogic Software - Professionally branded quotes & invoices | Popular accounts integration | Frequent billing feature | Customers can approve via Customer Portal
Joblogic Software - Available on iOS & Android | Offline capabilities | Track engineers in the field | Real-time job status updates

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Reviews of Joblogic

Average score

Overall
4.4
Ease of Use
4.3
Customer Service
4.6
Features
4.2
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
63%
4
30%
2
1%
1
6%
Jeff
manager in UK
Verified LinkedIn User
Utilities, 11โ€“50 Employees
Used the Software for: 6-12 months
Reviewer Source

All in one place

5.0 6 years ago

Pros:

we can record jobs, dispatch jobs, keep track on progress, this then follows to easy invoicing with all data carried through. you can record info in notes of calls .quote customers .allow customer their own access.

Cons:

Filtering options need tweaking for searching

Tracer Management Systems Response

6 years ago

Jeff, thank you for the review. It's good to hear that you're benefiting from the implementation of Joblogic at Active Air.

Andy
CIO in UK
Automotive, 51โ€“200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Very good product to a point, and await next version for major advancements

4.0 2 years ago

Comments: Goog company, UK based, and friendly helpful implementation and support staff.Feels like their focus is moving away from the locally hosted to cloud based ServiceSight product, so I'd advise anyone looking at Protean to ensure the solution they choose is the correct future-proofed solution for the business, as moving into or from Protean (or similar products) is not a small project.

Pros:

This was an upgrade from Service Director who no longer supported their desktop product, and at the time (2019) when we did an appraisal of alternatives in the market Protean was the only one that ticked all the boxes and met all business requirements. Moving to Protean allowed the business to grow further than could have been possible with Service Director.

Cons:

The integration with Sage200 was disappointing. We began to integrate to Sage50 but were assured that when we moved to Sage200 that it would be much better integrated, especially in terms of parts/stock, however that was not true and so we could only expand so far with Protean and are now looking for alternatives.

Dan
Director in UK
Verified LinkedIn User
Electrical/Electronic Manufacturing, 2โ€“10 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: GetApp

Alternatives Considered:

Feel let down

2.0 4 years ago

Comments: Bad

Pros:

The only pro I have is that I stopped using it soon after I purchased. Wasnโ€™t good at all

Cons:

Basically a lot. Get sucked into the annual plan, promised everything you asked for. First hurdle and wasnโ€™t good at all. I asked back in May 2020 that I have issues, and basically get fobbed off. Customer service is useless, and very slow. Again you get promised itโ€™ll go to development team for review and get nothing. Ask them to help and say we canโ€™t as it doesnโ€™t do that, but we have a work around. I find this silly as the work around takes longer then just inputting into a spreadsheet or any other kind of software you have before you use Joblogic. Very disappointing and no part refund or help. Stay well clear

Timothy
Owner in US
Facilities Services, 2โ€“10 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

Alternatives Considered:

Organize and prioritize experts

5.0 4 years ago

Comments: I have been on since day one contact in integrating their software and our business and have to say they are really responsive and we have a dedicated rep that is there and responds quickly and efficiently. If there is something I have a question on he answers promptly or if he is unsure he gets back usually same day if not within the hour. Great software, Customer service, Excellent product.

Pros:

This software can help track jobs customers invoices paid and past due balances and you can even set past due balance limits that when your customer owes more than $100 for example it won't let you schedule service. Good way to keep track of invoices paid and unpaid. also keep tabs on expenses milage and many many more features already recommended to mechanics delivery drivers and other service professionals that are sole proprietors. I feel this software can work for hvac, maintenance companies, cleaning services, if you have customers and contractor or employees, this will work for you.

Cons:

Haven't found any down side yet and I'm going on 2yrs of daily usage.

Matthew
Operations Director in UK
Machinery, 51โ€“200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Software

5.0 5 years ago

Pros:

I love what (Sensitive Content Hidden) are doing with Protean. For us Protean is not just a piece of software we use everyday. It is central to our business operating and performing and the team at Protean understand this. We feel valued as a customer, it is a personal relationship and every staff member at Protean cares about Bennie and our success, which is phenomenal. As a Group we have many many software suppliers and Protean rank at the very top. Protean is more than a software company, they are a business Partner of Bennie.

Cons:

I still looks a bit legacy, and has a couple of quirks. But Protean are engaging with customers on the roadmap and we know this is changing, so we are looking forward to the future.