--- description: Learn more about Mercury price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Mercury Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Applicant Tracking Systems](/directory/30060/applicant-tracking/software) > [Mercury](/software/134452/mercury-xrm) # Mercury Canonical: https://www.capterra.com.au/software/134452/mercury-xrm > Recruitment and staffing software powered by Microsoft. > > Verdict: Rated **4.5/5** by 4 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Mercury? Medium to Large (enterprise) recruitment businesses looking for digital transformation. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 4 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Mercury xRM ## Commercial Context - **Pricing model**: Per User - **Pricing Details**: Our competitive pricing is per user, per month based on your specific requirements. Please contact us for more information. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Australia, Belgium, Germany, Hong Kong SAR China, Netherlands, New Zealand, Singapore, United Arab Emirates, United Kingdom, United States ## Features - Activity Dashboard - Applicant Tracking - Application Management - Assessment Management - Background Screening - Billing & Invoicing - CRM - Candidate Management - Collaboration Tools - Contact Management - Data Import/Export - Document Storage - Email Management - Interaction Tracking - Interview Management - Interview Scheduling - Job Management - Job Posting - Lead Management - Lead Qualification - Mobile Access - Onboarding - Pipeline Management - Quotes/Estimates - Reporting/Analytics - Resume Parsing - Resume Storage - Sales Pipeline Management - Segmentation - Task Management - Workflow Management ## Integrations (16 total) - Broadbean - ClickDimensions - CloudCall - Daxtra - Docusign - LinkedIn Recruiter - LinkedIn Sales Navigator - LogicMelon - Microsoft Bookings - Microsoft Excel - OneUp Sales - Secured Signing - SourceWhale - Textkernel - ZoomInfo Sales ... and 1 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Applicant Tracking Systems](https://www.capterra.com.au/directory/30060/applicant-tracking/software) ## Related Categories - [Applicant Tracking Systems](https://www.capterra.com.au/directory/30060/applicant-tracking/software) - [Recruitment Software](https://www.capterra.com.au/directory/30602/recruiting/software) - [Staffing Agency Software](https://www.capterra.com.au/directory/31575/staffing-agency/software) - [CRM Software](https://www.capterra.com.au/directory/2/customer-relationship-management/software) ## Alternatives 1. [monday.com](https://www.capterra.com.au/software/147657/monday-com) — 4.6/5 (5726 reviews) 2. [Ngage](https://www.capterra.com.au/software/203164/ngage) — 4.1/5 (80 reviews) 3. [Bullhorn ATS & CRM](https://www.capterra.com.au/software/143211/bullhorn-recruiting-software) — 4.0/5 (1021 reviews) 4. [AFAS Software](https://www.capterra.com.au/software/186725/afas-software) — 4.2/5 (9 reviews) 5. [Jobin.cloud](https://www.capterra.com.au/software/1021637/jobincloud) — 4.7/5 (172 reviews) ## Reviews ### "Customizable Recruitment CRM built on Dynamics 365 which means great integrations to MS Office" — 5.0/5 > **Lee** | *23 July 2020* | Staffing & Recruiting | Recommendation rating: 8.0/10 > > **Pros**: Mercury is a very powerful platform which can be tweaked and modified to suit your individual businesses needs. Some of my favorite features: - Setting up pinned / saved searches which automatically update (for example you could set a list of clients that have not been spoken to in 60 days and it will keep it fresh) - Direct integration to Office 365 so the emails come from your inbox and everything is tracked automatically through Dynamics - Personal / Team dashboards for you to focus, get an overview of your pipeline and stats > > **Cons**: I don't think that Mercury is as easy to use as other platforms which we tested, even though it has the most features, most people either don't know about them or how to use it properly - I would love to see in future revisions for it to focus on simplicity and a more visually appealing user interface. Not being able to drag and drop CVs / resumes, boolean search everywhere, or update records directly from Outlook are also big missing features. > > Definitely consider Mercury when trialing CRMs and confident that it will only keep getting better. Probably most recommended to companies who have a dedicated internal system support or training function. Having a well supported CRM with integrations like Mercury is essential in agency recruitment. The ability to manage clients and candidates at the volume needed is important. If you spend the time to set up the system, dashboards and searches correctly, I believe Mercury is one of the best - especially since it's based on Microsoft Dynamics 365 which is constantly being improved. It's also great for managing contractors timesheets and linking to things like DocuSign. ----- ### "Strong Platfor, Easy Usage" — 5.0/5 > **Toby** | *23 June 2022* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: Simple to use platform that is focused to the recruiters needs. Using 3 other platforms previously Mercury has been the most simple but technically advice platform we have used > > **Cons**: Email CRM platform to use mercury to mass email such as Mailchimp or SendinBlue. > > Good, platform is great with \[SENSITIVE CONTENT\] a great Account Manager. ----- ### "Very pleased with Mercury\!" — 4.0/5 > **Anna** | *7 April 2022* | Human Resources | Recommendation rating: 8.0/10 > > **Pros**: We migrated to Mercury in the middle of the pandemic, it took some time for the team to adjust but we now all find the system intuitive and helpful\! > > **Cons**: Takes a while to "think the way Mercury thinks". > > Really pleased to be a Mercury customer/ business. ----- ### "Great Switch" — 4.0/5 > **Jacob** | *27 May 2022* | Renewables & Environment | Recommendation rating: 9.0/10 > > **Pros**: The integration of features to eachother > > **Cons**: difficulty to search for certain things. > > Great ## Links - [View on Capterra](https://www.capterra.com.au/software/134452/mercury-xrm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data