PrestaShop

Who Uses PrestaShop?

SMB, Enterprise

What Is PrestaShop?

Prestashop is the best way to sell online. 100% free of cost, it takes just minutes to have your beautiful store online and selling in no time!

PrestaShop Details

PrestaShop

http://www.prestashop.com

Founded 2007

PrestaShop pricing overview

PrestaShop has a free version and offers a free trial.


Free Version

Yes

Free Trial

Yes

PrestaShop deployment and support

Support

  • Business Hours
  • Online

Deployment

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows

Training

  • In Person
  • Live Online
  • Documentation

PrestaShop Features

  • Abandoned Cart Saver
  • Catalog Management
  • Credit Card Processing
  • Discount / Coupon Management
  • Inventory Control
  • Product Configurator
  • Product Ratings / Reviews
  • Refund Management
  • Returns Management
  • Shipping Management
  • Tax Management

View full list of Shopping Cart Software

  • Auto Update
  • Content Import/Export
  • Drag & Drop
  • Landing Pages/Web Forms
  • Online Booking Tools
  • Online Store Builder
  • Pre-built Templates
  • Real Time Editing
  • SEO Management
  • Survey Builder

View full list of Website Builder Software

  • CRM
  • Data Security
  • Email Marketing
  • Inventory Management
  • Kitting
  • Mobile Access
  • Multi-Channel Marketing
  • Multi-Store Management
  • Promotions Management
  • Returns Management
  • Reviews Management
  • SEO Management
  • Templates

View full list of eCommerce Software

PrestaShop Alternatives

More PrestaShop alternatives

PrestaShop Reviews

Read all reviews

Overall rating

4.2/5

Average score

Ease of Use 4.2
Customer Service 4
Features 4.2
Value for Money 4.5

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Alicia A.
Solution Alchemist and Dream Manager
Computer Software, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    4 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 23/07/2019

"Solid e-commerce solution"

Comments: It's a great product, however you do need a developer team to have it fully set up. If you have a dev team, this is the best option since you can have pretty much unlimited customization options.

Pros: Prestashop is a wonderful solution for creating a fully personalized e-commerce website. I also has a wide range of add-ons to complement what you're looking for. This add ons include solutions for gateways for payments, marketing, and design/display.

Cons: Add-ons can be a bit expensive. Also the learning curve for the admin users can be pretty steep.

  • Reviewer Source 
  • Reviewed on 23/07/2019
Navid A.
founder
Retail, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    4 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 14/09/2019

"Free e-commerce to start with most features"

Comments: PrestaShop is the right tool if you have a plan to expand into e-commerce. The platform is widely use in some countries like France (started here) and Italy, many agencies offer on-line shops based on PrestaShop. It fits all basic needs and if you have some IT experience, than you can build your own shop totally free. If you are serious about e-commerce then sooner or later you will buy modules (plugins for PrestaShop) and later you need to find a php developer to adapt the site to your needs. Most shops find solutions with existing plugins that are sold on PrestaShop's site or many other portals.

Pros: You can install a shop with one click on Softaculous, now very common on shared hosting. The requirements for the hosting are basic, any hosting suitable for WordPress will work fine with PrestaShop, so 5 $/€ a month is more than enough.
There is an active community in many languages, normally you get free help here for basic issues and bug reports.
A template for the graphic is recommended, the site will look much better with a little investment. Make sure you get support from the developper.
There are free modules/plugins for most payment systems and often you can get a free module from your courier. Connecting payments and couriers is quite simple because they are well documented and supported.
Buy modules from the official site because you are confident about the quality of the software and support, normally I pay extra to extend support from the developer for the first year.
module all needs

Cons: If you can't config your e-mail and are not interested in software, avoid trying your free e-commerce. There is little support from the headquarter, so you spend nights to understand what to do.
Any site/developer can sell modules for PrestaShop, so there is no quality control.

  • Reviewer Source 
  • Reviewed on 14/09/2019
John R.
shopkeeper
Apparel & Fashion, Self Employed
Used the Software for: 1+ year
  • Overall Rating
    2 /5
  • Ease of Use
    2 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 25/10/2019

"good since the fork but it has changed its name; this is the review of the one called prestashop"

Comments: Last in a series of failed attempts to get a 21st century ecommerce site. I have a 20th century one but hoped for better. Two problems with the open source ones are
(a) Over-large companies funded by venture capital or just ambition, that half-finish a neat project and then sell it half finished and try to cover-up the mistake by selling modules for the most obvious basic things like checkout and shipping. This applies to Drupal Commerce, a lot, to some of the various Wordpress carts, and to Prestashop.
(b) Mission creep by which an app that installs onto shared hosting suddenly becomes too large to run on that host. This applies to Drupal projects and probably to Prestashop a bit too.
So: the experience is the same as with Drupal Commerce and bits of wordpress stuff. i am a lot happier now I am on a forked version of prestashop.
Oh talking of "fork" and "open source", this is a DIY project with some free help maybe on message boards and with free installation from software installers on most hosting, but mainly paid in hours rather than pounds. When i spend money it was on ill-judged attempts to find a one page checkout module that turned-out not to cope with a particular server or to solve the specific problems of the default checkout.

Pros: Separate templates, codes, and html
Small and purpose-specific enough to run on some shared hosting (with a cache).
Small and purpose-specific enough to teach yourself you to use it (I hoped, although wrongly because of the bugs.)
Neat enough to run in its pure form without the need to buy lots of modules in case they help (I hoped, wrongly because of the bugs)

Cons: Dozens of employees funded by selling modules.
Next to nobody fixing bugs because it's not in their interest. Look for a solution to an awkwardness with the default one page checkout, for example, and you see threads years-old with unresolved problems, even when the solution is just a line or two of code. For example the code that shows something of the payment methods before a user has selected a country to confirm the payment amount. Or one I discovered by mistake - if you manage to hack your way through the order form, simplifying it and forcing it to use guest checkout - Prestashop refuses to accept a repeat customer with the same email address. It requires each customer to open an account. The renamed forked version, I discovered while doing this, is fixed; it allows customers to remain "guest" and for two to have the same email address.
Changes to the software seem to come down from the top of the hierarchy rather than up from the needs of users. For example version 1.7 has less free built-in features than version 1.6 and a different system for running themes - symphony instead of smarty. As though any shopkeeper wants to know this, or pay module developers to know it so that they can offer cheap or free modules.

  • Reviewer Source 
  • Reviewed on 25/10/2019
Zuzana S.
owner
Retail, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    3 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 24/09/2020

"Easy and flexible platform for your eshop"

Comments: For a small e-commerce business is Prestashop a matching solution. You can run it for free or invest as much as is comfortable for you.

Pros: I use Prestashop for more than five years for my small side business eshop. It is opensource, free and easy to install and use. If you don´t have any programming skills, you can choose templates, auto backup, auto-upgrade and you will be fine, with no cost. No limits for how many customers, orders, users, no time limit, etc. Only when your business grows, you probably would want more. For example, better design, better stock management, more import/export features. And then you will need to buy addons, hire a freelancer or you can try to find out how to make those improvements by yourself. So it will be your time or your money. But I like the possibility of choice. They are many years on the market and, therefore, you can find a helpful forum, videos, blog posts, and as I am from Europe, I am very grateful for their translation packs.

Cons: Their customer service is not ideal and, if you are a beginner, you probably will struggle if any technical issue occurs. There are many freelancers and many add-ons, unfortunately, not all are reliable. In those years, I suffered through some security issues but nothing too serious.

  • Reviewer Source 
  • Reviewed on 24/09/2020
Caroline P.
CEO
Information Technology & Services, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 22/10/2019

"Just the best e-commerce software. Ever. Anywhere. In the world."

Comments: We've developed over 50 e-commerce websites with Prestashop over the years, complex multi-boutiques, in different languages, in different countries using different currencies ... we're pretty happy with our overall experience with the software and the company.

Pros: We have been working with Prestashop for the past 7 years, from 1.3 to now the 1.7 version. When it was the "only" great shopping cart software it was good. Now it's outstanding. A large community supports it with a lot of plug-ins that work and help market and manage the e-shop.

Cons: Prestashop is currently going through the external plug-ins to make sure that they are compatible with eath other : which is important because we've had a couple of problems with buggy plug-ins. To be faire, they are not necessarily developed by Prestashop.

  • Reviewer Source 
  • Reviewed on 22/10/2019