18 years helping Australian businesses
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What Is BookSteam?

BookSteam provides a cutting-edge cloud-based scheduling solution crafted for businesses globally. With a diverse set of calendar management features, it simplifies appointment scheduling for you and your clients. Drive business growth and maintain a competitive edge with BookSteam's advanced tools.

Who Uses BookSteam?

The BookSteam scheduling app is built to meet the needs of businesses across the board, from small solo ventures to large corporations.

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Reviews of BookSteam

Average score

Overall
4.7
Ease of Use
4.7
Customer Service
4.8
Features
4.5
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
72%
4
25%
3
4%
Anastasia
Anastasia
President in US
Verified LinkedIn User
, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Booksteam is the BEST scheduling software out there! We tried two others but third time's a charm.

5.0 7 years ago

Comments: Booksteam completely streamlined our old-school manual signup process and is light years ahead of the competition (SignUpGenius in particular). We are now able to have customers sort classes by location/practitioner/modality and class instructors are issued tablets to mark who attended (and didn't). This saves us SO many hours of work each week, it's great!

Pros:

Booksteam is so versatile - customers can search by location, practitioner, class type, etc. And the reports it generates are very helpful in terms of tracking attendance, no-shows, and seeing trends develop over time. Also, I have to give a shout-out to customer support which is second to none. We had a LOT of questions when setting up the system, and I can honestly say there was not a single time they did not reply quickly and concisely (usually within a 2-hour window; sometimes as quickly as 5 minutes). This is a HUGE step up from the customer support at the two other scheduling services we tried.

Cons:

I would just say that the setup process (particularly for multiple practitioners across several locations) takes a loooooong time. But I think it would with any software that has as many capabilities as this one. Once the setup is done, though, the hours it will save you in the future make it all worthwhile!

Joanna
Sales in Canada
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Booksteam review

5.0 last year

Pros:

Booksteam is an intuitive platform that allows our clients to easily book their eyelash appointments and pay online (including sending invoices). The customization options for services and staff scheduling make it easy to tailor the system to our specific needs. The customer support has been excellent, with prompt and helpful responses to any questions or issues that arise. Overall, we highly recommend Booksteam for any business in need of a reliable and user-friendly scheduling solution.

Cons:

They should have more help guides available in their support section.

Stacy
Owner / Yoga instructor in Hong Kong
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Customisations & Functionality

3.0 6 years ago

Comments: Fairly a straightforward and easy online system for bookings but limited choices of customisations

Pros:

Easy and simple for users to select respective functions or to set up the back end maintenance

Cons:

Limited or almost zero of customisations e.g company logo or name cannot be shown from the invoice or customers’ booked classes cannot be linked or synced to their calendars

Monica
Employee in Canada
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

Pretty good booking app

4.0 9 months ago

Pros:

Oh, let me tell you about Booksteam - the superhero of scheduling apps! It swoops in out of nowhere, organizes your chaotic calendar, and saves the day with its booking powers. No more appointment mix-ups or double bookings, thanks to this lifesaver. Plus, the interface is so slick, it's like scheduling a spa day for your brain. Seriously, it's the scheduling sidekick you never knew you needed!

Cons:

I don't like that it's not making me coffee in the morning!

Jason
Teacher in Canada
Consumer Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Course registration app

5.0 11 months ago

Pros:

Setting up class and course schedules is super easy. Handling invoices and payments isnt a headache anymore.

Cons:

I know its not possible to have everything but I wish they made an api available for integration with other services.