Who Uses BookSteam?

small and large businesses

What Is BookSteam?

BookSteam is a cloud-based appointment scheduling software aimed at small and large businesses worldwide. BookSteam offers a wide range of flexible calendar management tools that automate appointment scheduling process for you and your clients. Be ahead of your competition, promote and grow your business with BookSteam!

BookSteam Details

BookSteam

http://booksteam.com

Founded 2013

BookSteam Pricing Overview

BookSteam starts at USD 19.95/month. BookSteam has a free version and offers free trial. See additional pricing details for BookSteam below.

Starting Price

USD 19.95/month
See pricing details

Free Version

Yes

Free Trial

Deployment

Cloud, SaaS, Web

Training

Live Online

Documentation

Support

Business Hours

Online

BookSteam Features

Appointment Reminder Software
Appointment Confirmation Tracking
Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Reminders
Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management
Appointment Reminders
Appointment Scheduling
Client Profiles
Email Marketing
Employee Management
Inventory Management
Loyalty Program
Payroll Management
Point of Sale (POS)
Wait List Management
Attendance Management
Billing & Invoicing
Class Management
Competition Management
Instructor Management
Inventory Management
Online Payments
Online Registration
Point of Sale (POS)
Recital Management
Scheduling
Student Management
Attendance Tracking
Billing & Invoicing
Class & Schedule Management
Contract Management
Employee Management
Event Management
Inventory Management
Marketing Management
Membership Management
Online Booking
Payment Processing
Self Check-in/Check-out
Attendance Tracking
Class Scheduling
Event Management
Membership Management
Online Payments
Online Registration
Parent Portal
Score Tracking
Skills Tracking
Team Management
Wait List Management
Attendance Management
Belt Ranking Classification
Billing & Invoicing
Class and Schedule Management
Event Management
Member Communication
Online Registration
Point of Sale (POS)
Student Management
Appointment Management
Billing & Invoicing
Client Management
Email Marketing
Employee Management
Gift Card Management
Multi-Location
Point of Sale (POS)
Practice Management
SOAP Notes
Appointment Scheduling
Billing & Invoicing
Drag & Drop
Faculty/Staff Management
HIPAA Compliant
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records Management
Physician Management
Recurring Appointments
Self Service Portal
Appointment Management
Before & After Pictures
Client Management
Gift Card Management
HIPAA Compliant
Inventory Management
Treatment Packages
Attendance Management
Class Management
Online Registration
Practice Log
Repertoire Management
Scheduling
Student Management
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Promotions Management
Rate Management
Room Booking Management
Third Party Booking
Appointment Scheduling
Attendance Tracking
Automatic Grading
Billing & Invoicing
Client Management
Electronic Assignments & Tests
Employee Management
Learning Plans
Lesson Notes
Online Classes
Online Payments
Parent / Student Portal
Progress Reports
Attendance Tracking
Certification Tracking
Exercise Library
Fitness Assessments
Fitness Plan
Nutrition Program
Payment Processing
eCommerce
Appointment Reminders
Appointment Scheduling
Billing & Invoicing
Client Management
Commission Management
Inventory Management
Mobile Grooming
Point of Sale (POS)
Recurring Appointments
Services List
Staff Management
Appointment Management
Appointment Reminders
Assessments
Billing & Invoicing
EHR/EMR
Exercise Library
For Physical Therapy
HIPAA Compliant
Insurance Management
Multi-Location
Patient Portal
Practice Management
Progress Notes
Reporting/Analytics
Treatment Plans
Attendance Tracking
Capacity Management
Class Scheduling
Marketing Management
Member Management
Online Payments
Point of Sale (POS)
Staff Management
Booth Rental Management
Client Profiles
Employee Management
Inventory Management
Loyalty Program
Multi-Location
Payroll Management
Point of Sale (POS)
Recurring Appointments
Appointment Management
Client Management
Employee Scheduling
Inventory Management
Loyalty Program
Payroll & Commissions
Point of Sale (POS)
Attendance Tracking
Class Scheduling
Event Management
Member Management
Online Payments
Online Registration
Parent Portal
Skills Tracking
Staff Management
Team Management
Facility Scheduling
Inventory Management
Online Payments
Staff Management

BookSteam Reviews

Showing 5 of 75 reviews

Overall
4.6/5
Ease of Use
4.6/5
Customer Service
4.8/5
Features
4.4/5
Value for Money
4.6/5
Anastasia Y.
President
51-200 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 13/12/2017

"Booksteam is the BEST scheduling software out there! We tried two others but third time's a charm. "

Comments: Booksteam completely streamlined our old-school manual signup process and is light years ahead of the competition (SignUpGenius in particular). We are now able to have customers sort classes by location/practitioner/modality and class instructors are issued tablets to mark who attended (and didn't). This saves us SO many hours of work each week, it's great!

Pros: Booksteam is so versatile - customers can search by location, practitioner, class type, etc. And the reports it generates are very helpful in terms of tracking attendance, no-shows, and seeing trends develop over time. Also, I have to give a shout-out to customer support which is second to none. We had a LOT of questions when setting up the system, and I can honestly say there was not a single time they did not reply quickly and concisely (usually within a 2-hour window; sometimes as quickly as 5 minutes). This is a HUGE step up from the customer support at the two other scheduling services we tried.

Cons: I would just say that the setup process (particularly for multiple practitioners across several locations) takes a loooooong time. But I think it would with any software that has as many capabilities as this one. Once the setup is done, though, the hours it will save you in the future make it all worthwhile!

  • Reviewer Source 
  • Reviewed on 13/12/2017
Sarah W.
Operational Manager
Health, Wellness & Fitness, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 08/07/2019

"Booksteam - simple, efficient, and effective"

Comments: Wonderful experience overall, all schedule changes come easily (apart from the change of recurring clients as noted above) and very simple to view and teach to staff. Customer service has been helpful and quick each time we've reached out.

Pros: Very easy to use and very straight forward so it's simple to get done and show others how to use it.
Being able to cap a group is perfect as well as being able to schedule different tasks (i.e. meetings, appointments, different classes, etc.).
It's key to be able to see an individual schedule or the entire team at once to make planning and changes easier without overbooking an employee.
The client activity history has been great to be able to track client attendance, lateness, NCNS, etc.

Cons: There isn't an iPhone app available for Booksteam yet and we keep hoping there will be to make it easier on our team members who use iPhone.
Our biggest con at this time is the recurring client option for classes; you can set clients to recur, but you can't edit the recurring clients. So if a client moves their time permanently OR if a new client needs to be added to that recurring spot, you have to delete the class entirely and re-add it with the updated recurring clients.

  • Reviewer Source 
  • Reviewed on 08/07/2019
Marissa C.
Concierge
Airlines/Aviation, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 13/02/2020

"Easy for holding records"

Comments: Overall it was easy

Pros: I liked that it easily formated information

Cons: It didn't hit a lot of boxes on what we needed

  • Reviewer Source 
  • Reviewed on 13/02/2020
Mackenzie S.
Business Owner
Health, Wellness & Fitness, Self Employed
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 06/02/2020

"Amazing software"

Pros: This software is affordable and very useful!

Cons: It does not have an app yet :( when they develop an app for it, it will become the BEST!

  • Reviewer Source 
  • Reviewed on 06/02/2020
Cang S.
CEO
Sports, Self Employed
Used the Software for: 6-12 months
  • Overall Rating
    3/5
  • Ease of Use
    3/5
  • Features & Functionality
    3/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 09/07/2019

"Missing features, some broken"

Comments: App doesn't work well on Android. Customers unable to book their families/children while using packages, and because the kids don't have email addresses I have to use their parent's email, but I am not allowed to create accounts with the same email. Interface is confusing. The list of clients on a given class on the calendar has lots of buttons, I don't know what they do. Those buttons respond slowly. For some reason sometimes the visits are properly deducted from package, sometimes not. I think if the customer booked it themselves, it is, but if I added them manually it is not. But I had to figure this out. Nobody told me. It's pretty bad

Pros: Inexpensive, responsive customer service

Cons: Not good for clients who are children or families with children

  • Reviewer Source 
  • Reviewed on 09/07/2019