--- description: Learn more about Smokeball price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Smokeball Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Legal Practice Management Software](/directory/20038/law-practice-management/software) > [Smokeball](/software/133656/smokeball) # Smokeball Canonical: https://www.capterra.com.au/software/133656/smokeball Page: 1 / 16\ Next: [Next page](https://www.capterra.com.au/software/133656/smokeball?page=2) > Cloud-based legal practice management tool that helps businesses manage trust accounting, document automation, intake forms, and more. > > Verdict: Rated **4.8/5** by 357 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Smokeball? Designed for law firms based in the United States that practice in family law, personal injury, real estate, estate planning, litigation, business sale \& purchase, criminal law, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 357 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Smokeball - **Location**: Chicago, US - **Founded**: 2010 ## Commercial Context - **Starting Price**: USD 49.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Smokeball offers different solutions depending on your needs, from cloud-based billing to complete firm management. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, United States ## Features - Access Controls/Permissions - Accounting - Archiving & Retention - Billable & Non-Billable Hours - Billing & Invoicing - CRM - Calendar Management - Case Management - Case Notes - Client Management - Client Portal - Collaboration Tools - Communication Management - Compliance Management - Compliance Tracking - Conflict Management - Contact Management - Contract/License Management - Customizable Templates - Data Import/Export - Document Capture - Document Classification - Document Generation - Document Management - Document Storage - Electronic Payments - Electronic Signature - Expense Tracking - File Conversion - File Sharing - For Legal Professionals - Full Text Search - Invoice Management - Legal Case Management - Reporting & Statistics - Search/Filter - Task Management - Third-Party Integrations - Time & Expense Tracking - Time Tracking - Trust Accounting - Version Control - Workflow Management ## Integrations (23 total) - 8am LawPay - Campaign Monitor by Marigold - Case Status - DecisionVault - Docusign - Family Law Software - Google Calendar - Hona - HubSpot CRM - InfoTrack - Intaker - Kenect - LawToolBox - Lawmatics - Microsoft Outlook ... and 8 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Legal Practice Management Software](https://www.capterra.com.au/directory/20038/law-practice-management/software) ## Related Categories - [Legal Practice Management Software](https://www.capterra.com.au/directory/20038/law-practice-management/software) - [Legal Document Management Software](https://www.capterra.com.au/directory/10049/legal-document-management/software) - [Legal Case Management Software](https://www.capterra.com.au/directory/20040/legal-case-management/software) - [Legal Billing Software](https://www.capterra.com.au/directory/20039/legal-billing/software) - [Bankruptcy Software](https://www.capterra.com.au/directory/31617/bankruptcy/software) ## Alternatives 1. [Clio](https://www.capterra.com.au/software/105428/clio) — 4.7/5 (1691 reviews) 2. [LEAP](https://www.capterra.com.au/software/147413/leap) — 4.2/5 (531 reviews) 3. [8am MyCase](https://www.capterra.com.au/software/115613/mycase) — 4.6/5 (786 reviews) 4. [CARET Legal](https://www.capterra.com.au/software/144573/CARET-Legal) — 4.5/5 (155 reviews) 5. [Litify](https://www.capterra.com.au/software/160393/litify) — 4.4/5 (138 reviews) ## Reviews ### "Get on board Smokeball..." — 5.0/5 > **Mike** | *10 November 2025* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: The onboarding was clean, efficient and easy. The staff are responsive and knowledgeable. The interface is brilliant with a tonne of built-in features, and way we can access our files and documents is great and will make client-management a breeze. Their annual fee is competitive, and that's important for us. > > **Cons**: I am yet to discover a negative with the program nor have I had any negative experience with the company. It's perfect for a busy high-volume insurance practice. > > 10/10. The staff are excellent. I have no complaints about this company, and I'm excited about the future. ----- ### "Not for small firms anymore" — 2.0/5 > **Noeme** | *29 May 2025* | Law Practice | Recommendation rating: 5.0/10 > > **Pros**: Auto time and saving emails was innovative. A breath of fresh air from Action step. Good trust account management and support. > > **Cons**: AI and ask the other bells and whistles weren't worth the price. They are unable to customise to what each firm actually needs. This is no longer a good PMS software for small practice. They are getting greedy. > > Satisfactory. It does what its supposed to do. Nothing extraordinary. Precedents and other standard features items are not amazing. I use smart drafter negate the precedents are simply high quality. ----- ### "Director, Solicitor" — 5.0/5 > **Douglas** | *11 March 2026* | Law Practice | Recommendation rating: 6.0/10 > > **Pros**: How fast it was to implement. Very intuitive. Archie is good value but hallucinates which is a problem with all large language models of this type. > > **Cons**: I felt the after hours support was missing.. Lawyers work everyday of the week, even if they dont want to. 24/7 Support is necessary. > > I'd give it 8/10. The bhack room support provided by \[sensitive content hidden\] is 2nd to none. She's a 12/10 - which gives Smokeball a final 10/10 ----- ### "Streamlined, Organized, and Reliable" — 5.0/5 > **Anonymous User** | *12 November 2025* | Law Practice | Recommendation rating: 8.0/10 > > **Pros**: As a firm administrator, I appreciate how intuitive Smokeball is for onboarding new staff and maintaining consistent workflows. The cloud-based system means I can access client matters securely from anywhere, and the built-in automation eliminates repetitive administrative tasks. > > **Cons**: I wish the reporting and customization options were a bit more flexible. Some features feel rigid, especially when trying to tailor workflows to fit our firm’s specific needs. > > As an administrator, I’ve found Smokeball to be an invaluable tool for managing workflow and accountability across our firm. It bridges the gap between attorneys and support staff, making sure nothing slips through the cracks. It’s a robust system that continues to improve with each update. ----- ### "Streamlined" — 3.0/5 > **Niaka** | *5 June 2025* | Law Practice | Recommendation rating: 7.0/10 > > **Pros**: The integrations and automation make my job much easier. The way the integrations and automation streamline work processes is a time saver. > > **Cons**: I have a couple of tickets that have been open a long time. I have requested multiple times for an update, and receive no response. > > Overall, smokeball is a great software. It is easy to use and navigate. The features are easy to learn and master. ----- Page: 1 / 16\ Next: [Next page](https://www.capterra.com.au/software/133656/smokeball?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/133656/smokeball) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data