Who Uses Bookinglayer?

Experience-travel providers. We serve businesses such as surf camps, yoga retreats, tour agents, and hotels with extra activities and services.

What Is Bookinglayer?

Bookinglayer is a reservation and workflow management software designed for businesses offering activities and accommodation. Sell your packages online and easily manage all aspects in detail via your backoffice - all in one system.

With automated emails, the daily session planner, room allocations, payment reminders, and financial reports, Bookinglayer will take over administrative tasks and help you manage your business in a more efficient and time-saving manner.

Bookinglayer Details

TimTim

http://www.bookinglayer.com

Founded 2013

Bookinglayer video
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Bookinglayer pricing overview

See pricing plans

Bookinglayer has a free version and offers a free trial. Bookinglayer paid version starts at USD 100.00/month.


Starting Price

USD 100.00/month See pricing details

Pricing Details

1% - 2% processing fee per booking depending on plan

Free Version

Yes

Free Trial

Bookinglayer deployment and support

Support

  • Business Hours
  • Online

Deployment

  • Cloud, SaaS, Web

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Bookinglayer Features

  • Attendance Management
  • Billing & Invoicing
  • Calendar Management
  • Customer Management
  • Faculty/Staff Management
  • For Summer Camps
  • Medical Management
  • Online Registration
  • Parent Portal
  • Program Management

View full list of Camp Management Software

  • Built-in Accounting
  • CRM
  • Catering
  • Employee Management
  • Extended Stay
  • For Vacation Rentals
  • GDS/OTA Integration
  • Loyalty Program
  • Maintenance Management
  • Marketing Automation
  • Multi-Property
  • Online Booking
  • Point of Sale (POS)
  • Single Property

View full list of Hospitality Property Management Software

  • Activities Booking
  • Booking Notes
  • CRM
  • Customer Support
  • Group Reservations
  • Promotions Management
  • Rate Management
  • Room Booking Management
  • Third Party Booking

View full list of Online Booking Systems

  • Activities Booking
  • CRM
  • Central Reservation System
  • GDS/OTA Integration
  • Itinerary Creation
  • Multi-Day Booking
  • Package Creation
  • Payment Processing
  • Pricing Management
  • Promotions Management
  • Quote Management
  • Reservations Management
  • Resource Management
  • Vendor Management
  • Waiver Management
  • Website Management

View full list of Tour Operator Software

Bookinglayer Alternatives

More Bookinglayer alternatives

Bookinglayer Reviews

Read all reviews

Overall rating

4.7/5

Average score

Ease of Use 4.5
Customer Service 5
Features 4.6
Value for Money 4.8

Review software

Share your experiences with other software buyers.

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Andrey Y.
General Manager
Hospitality, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 01/11/2018

"Power tool"

Pros: The tool is designed to cover the needs of surf camp managers. The tool is still in development, but it does the job pretty well already.

Cons: Reports could get better and more structured. Rentals with a barcode scanner solution would be nice. POS integration would be another plus.

  • Reviewer Source 
  • Reviewed on 01/11/2018
Theresa P.
Owner
Hospitality, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 04/10/2019

"Game Changing"

Comments: I'm happy that the process to book guests, is seamless and efficient. I appreciate the reports and the emails so that I may implement the best strategy for my business.

Pros: The functionality and applications for my business. By automating so many of the tasks that I had previously been doing myself or having my assistant perform, I have freed up time to focus on other aspects of my business. My developer worked closely with a member of the BL team and was able to get answers to his questions easily and quickly.

Cons: A few of the features uses and locations are non-intuitive (to me). Even after several months of using and implementing, I'm not 100% on every functionality that I use. Most, but not all. The help articles are just ok. I don't get my questions answered every time.

Vendor Response

by TimTim BV on 09/10/2019

A valid point Theresa. Bookinglayer provides a lot of functionality around booking management and scheduling and it stays a challenge for our dev team to keep things as intuitive as possible. We have planned a number of updates that will improve the overal user experience in the Backoffice and we're playing with the idea to provide more shortcuts in the Backoffice to Knowledge Base-articles.

  • Reviewer Source 
  • Reviewed on 04/10/2019
Lisa H.
Bookingsmanager
Hospitality, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    3 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    3 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 07/10/2019

"Great set-up, place for improvememt"

Comments: Great product, definetly the best we had over the last few years. Perfect for surf Camps, hotels, surfschools etc.

Pros: The front-office looks very professional and is yet easy to use! The menu in the backoffice is very clean and easy to learn how to use. You can choose what function a employee has, so they can’t for example change any settings.

Cons: The pricing system is not yet very usefull for some of our products. But together with they development there are possibilities to change this for the future.
There are often updates (visual updates most of the time) that gives us extra work as we just got used to the settings.

  • Reviewer Source 
  • Reviewed on 07/10/2019
Niall C.
Owner
Hospitality, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 01/08/2017

"We have had a great experience with Bookinglayer - I would highly rate the support which we received"

Comments: - confidence about our booking engine
- no need to build our own
- quality suport when we needed it
- working with a company who clearly care about their product and their customers
- lots of front and back office functionality
- ability to grow into the software functionality as we scale our business

Pros: 1. Support - very good quality support was made available to us from day one. At all times the Bookinglayer team have been very attentive to our specific requirements and have made some bespoke amendments for us, which is greatly appreciated.
2. Functionality - there is a lot of really good functionality included as part of the Bookinglayer product. In fact, we are probably only using a proportion of whats available to us, but its good to know that we can expand into the product as we grow out business.
3. User interface - the user interface is very well designed and integrates really well with our website. Customer feedback to date has been excellent, with limited or no problems with the booking engine (which is probably rare).

Cons: 1. Set up time - I guess it is a feature of all software, but there was more set up and configuration time required than I had anticipated.
2. Features - as the software has clearly been designed for activity based properties (such as surf camps) it took a little bit of work to configure it correctly for a property like ours (which is a small boutique style accommodation without onsite activities). I needed to use a few work-arounds to suppress some of the standard functionality which wasn't appropriate for us.

  • Reviewer Source 
  • Reviewed on 01/08/2017
Anna B.
Administration
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    Unrated
  • Customer Support
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 26/10/2015

"Bookinglayer experience since the beginning."

Comments: We started with booking layer as one of the first. In general we are happy with booking layer. Of course, as with any system, there are advantages and disadvantages to it: Some advantages are: * Good customer management
* Good overviews with regards to the bookings
* Email templates to quickly answer your customers and save time
* Really clear booking form and procedure, changed this year to meet the newest internet hypes etc.
* Lots of options for payments and good control of payments
* Allows you lots of detailed info about how your bookings are going compared to previous seasons.
* Keeps being updated to the newest standards and is always developed further to meet the newest trends. (can also be a disadvantage of course as relatively frequent changes are made)
* The owner is very helpful if there is a problem or if you are not happy with something, need a tailored solution etc. and tries to think with all of us to find the best solutions for us all.
That already brings me to one of the disadvantages: * It is a product for many camps, therefore not everything might be the way you would do it if you would buy/make your own bookingssystem and there might be a few features which are not interesting to you (we, for instance, do not use the option to also plan the surflessons with it but still do that by hand, so have no experience with that). At the same time it might not be possible to implement some solutions which are important for you or the focus will be on something else at the time since you are the only one asking for it.
* For us BL is not yet detailed enough when it comes to making bills. We still use a different system for that, as regulations in France are quite difficult. Therefore we still need other software for some solutions. Of course it is hard to say how that would be for you.
Like I said, for us bookinglayer works well and it was definitely a good choice to start working with it. We are happy with it, however it is hard to say how it would tailor to your business.
From our experience the owner is always happy to look at it together with you and will try to honestly tell you if his solution will be suited for you or not.

  • Reviewer Source 
  • Reviewed on 26/10/2015