Who Uses This Software?

- Property Managers - Landlords and property owners - Property Developers - Accountants - Fund/ Asset Managers

Average Ratings

76 reviews
  • Overall 4.5/5
  • Ease of Use 4.4/5
  • Customer Service 4.6/5
  • Features 4.3/5
  • Value for Money 4.3/5

Product Details

  • Free Version No
  • Free Trial No
  • Deployment Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Live Online
    Webinars
    Documentation
  • Support 24/7 (Live Rep)
    Online

Vendor Details

  • Re-Leased Software Company
  • http://re-leased.com/
  • Founded 2012

About Re-Leased

Re-Leased property software is a complete cloud-based property management software solution, designed for landlords and property managers of both commercial and mixed property. Re-Leased are winners of Xero's Emerging Add-On of the Year award.

With Re-Leased you can run a varied property portfolio with a single application.

Re-Leased Features

  • Brand Management
  • CRM
  • Cash Flow Analysis
  • Critical Date Alerts
  • Deal Management
  • For Appraisers
  • For Brokers
  • For Investors
  • For Property Managers
  • Portfolio Management
  • Strategic Planning
  • Billing & Invoicing
  • Commercial Properties
  • Contact Management
  • Credit Check
  • Expense Management
  • Insurance Management
  • Landlord Database
  • Late Fee Calculation
  • Lease Tracking
  • Maintenance Management
  • Owner Portal
  • Payment Processing
  • Portfolio Management
  • Rent Tracking
  • Residential Property Management
  • Tax Management
  • Tenant Portal
  • Tenant Tracking
  • Vacancy Tracking
  • Website Management
  • Credit Check
  • Online Payments
  • Tax Management
  • Tenant Portal
  • Tenant Tracking
  • Vacancy Management
  • Website Management

Re-Leased Most Helpful Reviews

Game changer!

Reviewed on 13/12/2017
Kathleen O.
Managing Director
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money

Pros: Re-Leased is a very accurate and clean software to use. It has saved me 100s of hours chasing invoices, payments and maintenance tracking for my business! But what I like the most is how quick, efficient and amazingly friendly the customer support team is! Big shout out to Kim and Carolyn! All of it can be done from anywhere, so long as you've got an internet connection!

Cons: I'll admit I'm not the most experienced accounts person so the trust accounting part of the software does tend to be a little tedious! But that's more myself not being able to keep up with how efficient it is! But again, whenever I have a question the team answers straight away with the solution!

Vendor Response

by Re-Leased Software Company on 13/12/2017

Hi Kathleen,

Thank you so much for your review!

It is fantastic to hear that you can fully rely on Re-Leased for your accounting needs. I will pass your lovely comments onto KIM and Carolyn, I'm sure it will make their day!

Thanks Kathleen

I love the look and feel of the sofware - right down to the reports generated

Reviewed on 29/06/2017
Cassandra P.
Self-emplyed. Property Manager
Real Estate, Self Employed
Used the Software for: 1+ year
Reviewer Source 
4/5
Overall
4/5
Ease of Use
4/5
Features & Functionality
4/5
Customer Support
4/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Confidence

Pros: Calendar based and cloud based system. Good looking owner statements that are easy to read Owner portal "Idiot -proof" ease of use . Pro-active and approachable trainer and development team

Cons: Would be great if the calendar integrated with outlook calendar . I was let down recently at tribunal by not being able to verify that an email went to a specific tenant email address - I'm relieved that these changes were made on the recent software upgrade. Tenancy letters are printed in a tiny font and not a very professional layout Would be great if documents and letters are linked to property rather than tenancies so that we can also generate owner letters using the merge fields Its good to now have KPI information - but I'd also like a vacancy period information set to each property and then captured for all propeties on the rent -roll. It's very asuring to tell an owner - Ive managed your property for X number of years and we've had a (nomininal ) vacancy average of X number of days ( I had this with Rent Master and was able to tell a customer that over 10 yrs the vacancy period averaged at 3 days over that time!) Its a really good KPI and marketing tool to promote a PM buiness for the entire rent -roll

Vendor Response

by Re-Leased Software Company on 30/06/2017

Thanks for the review Cassandra! It's great to hear feedback that our training team are able to provide a top-level service. In regards to your comments on documents and letters; we are looking to develop and build on our communication and document functionality in the near future and we will let you know when this happens! We appreciate your suggestions and will definitely use your feedback.

Overall a very good system to use.

Reviewed on 23/06/2017
Wilma H.
Assets Manager
Used the Software for: 6-12 months
Reviewer Source 
4/5
Overall
4/5
Ease of Use
4/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money

Pros: I like that it automatically produces Rent Invoices. So no need to worry about missing deadline dates.
I like the ability to send arrears letters etc.
Good Maintenance Hub and Works Ordering is simple and very effective.
Great that you can keep as much information in the Notes and Document folders. This is a vast improvement on our previous system.
I like how you can upload documents like photos etc. and store them against the properties.

Cons: The Reports do not quite match those of our previous system.
As I was not the originator, the system does not allow me to do certain tasks and this is frustrating.
It's a bit fiddly when the start date does not match the rental dates. It automatically selects the start date to create the invoices and we use either 1st to last of month or Scottish Quarter Dates.

Vendor Response

by Re-Leased Software Company on 27/06/2017

Hi Wilma,

Thank you for your feedback. I¿m glad you are enjoying the system and taking advantage of the unique property management functions and the unlimited photo and document storage Re-Leased provides.

I¿m happy to hear you can completely rely on the automated invoice generation system and maintenance hub for day to day work orders and task management.

Whilst Re-Leased provides over 30 instant reports ranging from property, finance, budget, tenant and maintenance, we are always looking to improve and would love to hear your suggestions on how we can optimise our one click analytics.

Re-Leased has advanced user permissions which you, as the account owner can control. You can also fully customise your rent dates and frequencies as well as adjust user permissions, so I¿ll be in contact with you directly to guide you through all of this.

Thanks again,
Doug

We use this software to help with the management of our property portfolio.

Reviewed on 13/11/2017
Laura M.
Chief Investment Officer
Used the Software for: 2+ years
Reviewer Source 
3/5
Overall
2/5
Ease of Use
2/5
Features & Functionality
5/5
Customer Support
3/5
Value for Money

Pros: We are constantly growing so needed a system that linked to xero for invoices and somewhere to store all of the data for the properties that we oversea.

Cons: I don't think it is the easiest software to use in regards to adding data and dates for reminders for annual gas safety's, epcs, inspections etc. I do not think the reports work well from the information we are inputting to the system. This could be user error but we do not get any data on vacent percentages etc. It would be useful to have this data as we currently keep all of our reporting on excel sheets seperate and it would be good to have this all in one place. Again this could be user error but we have not been able to work out how to use it. Maybe we could set up a all to run over this.

Vendor Response

by Re-Leased Software Company on 15/11/2017

Hi Laura,

Thank you for your feedback.

We have a mass maintenance, inspection and tasks import tool on the way and I will be sure to give you a progress update monthly.

Thank you Laura

Excellent value for money and has improved our admin efficiency massively

Reviewed on 08/08/2017
Daniel M.
Accounts Manager
Commercial Real Estate, 13-50 Employees
Used the Software for: 6-12 months
Reviewer Source 
4/5
Overall
5/5
Ease of Use
3/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: The ability to automate our invoicing was a big reason as to why we went ahead with this software package. Also to be able to use the cloud storage to store all the property documents and maintenance logs was another major plus for us when deciding on systems.

Pros: The initial setup team were very helpful, understood our needs and requirements via 'data calls' where we would explain how our business works and they would then assist with the implementation of the data. Very easy to find your way around the system, streamlined and effective. The breakdown of sections make it very easy to find specific information and file accordingly. Automatic rent invoices, with the ability to add future rents is very helpful. Invoices can be emailed automatically to tenants as well, reducing the amount of admin workload.

Cons: It is frustrating that you cannot merge multiple properties into a single tenancy. With our park we have large tenants who occupy up to 3 properties on one lease agreement, however the system doesn't allow such a thing and you must create multiple tenancies that do not link to each other.

Vendor Response

by Re-Leased Software Company on 09/08/2017

Hi Daniel,

Thank you so much for taking the time to review our product, your feedback is really appreciated.

It is great that you find Re-Leased a streamlined and effective tool for your property management operations by taking advantage of its many automated features.

Thank you for your suggestion about allowing one tenancy to occupy multiple properties. This would be very useful for clients with similar portfolios to yours also, I have passed these comments over to our development team.

Thank you again

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