15 years helping Australian businesses
choose better software

What Is Crelate?

Crelate is for full-desk recruiters hustling to find candidates, deliver results, manage a business, and carve out time for themselves. Work out of a single program, instead of five. This integrated ATS and recruiting CRM has the tools needed for recruiting, sourcing, sales, and marketing. Industry leading customer support and training, so you will never go it alone. It is Crelate's goal to make recruiting technology easy, so you can focus on what is important- changing people's lives.

Who Uses Crelate?

Recruiters, or agencies, looking to reduce their costs, deliver fast results, and take back more time in their day- freeing them up to grow their business and connect with more people.

Crelate Software - Back Office
Crelate Software - Full Dashboard
Crelate Software - Custom Reporting
Crelate Software - Many New Tools
Crelate Software - Free Parsing Tool

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Reviews of Crelate

Average score

Overall
4.5
Ease of Use
4.4
Customer Service
4.6
Features
4.3
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Eric
Eric
Director in US
Verified LinkedIn User
Staffing & Recruiting, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Crelate Talent - by a recruiter

5.0 4 years ago

Comments: I can track jobs, candidate progress, status, etc, very very easily
The customer service is great. A bit slow - no one is there when you call - but they call you back, are very friendly and very thorough

Pros:

1. Implementation consists....of a few minutes of work with the support team to get going 2. They can do a data conversion fairly quickly. 3. Learning to get started in it in is fast and intuitive. Then, as you learn more about it and figure out how to do things better, you can change what you do - and your prior work is not completely messed up! 4. Integration with my company website and with job boards is simply fantastic

Cons:

Data conversion is expensive - but, I guess, so is everyones....

Crelate Response

4 years ago

Thank you for taking the time to write this review. I must agree with you about your third point. Being able to evolve your process, and keep your prior work, is something I have become thankful for too.

Karen
President, Executive Recruiter in US
Medical Devices, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Love Crelate

5.0 4 months ago

Comments: Love it and still need to make it even better!

Pros:

The ease of use, particularly the DASHBOARD, is amazing. Before Crelate, I avoided entering people into our ATS and had hoards of paper.

Cons:

Setting it up is still a process. I'd love a more plug-and-play with simple workflows set up and easily tweaked rather than building from scratch.

Crelate Response

4 months ago

Dear Karen, We're delighted to hear that you love using Crelate, especially the dashboard's ease of use that has significantly improved your workflow. We understand the importance of a smooth setup process and are continuously working to simplify it further, including more intuitive, ready-to-use workflows. Your feedback is invaluable as we strive to enhance our platform. Thank you for choosing Crelate, and we look forward to supporting your continued success in the medical devices sector. Warmest regards, Crelate Team

Ryan
Director of Recruiting in US
Staffing & Recruiting, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Complex feature that are easy to use...

5.0 3 weeks ago New

Comments: Our Users prefer Crelate over our previous well know ATS. As an Administrator, my experience has been very positive and I appreciate the excellent customer service.

Pros:

Excellent levels of support that are easy to access. Crelate is intuitive and easy to use for both Admin and Users.

Cons:

Basic performance reports are easy to setup. Detailed reports required assistance from the helpdesk.

Verified Reviewer
Verified LinkedIn User
Staffing & Recruiting, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

CRM is lacking

3.0 10 months ago

Comments: In terms of a CRM, Crelate lacks advanced search and sort capabilities. In certain areas, you can only sort lists of clients and contacts by most recent date. Their mass email limits are really oppressive, and selecting lists to mass email is difficult. They also created a TON of duplicates during our data integration process. We had to do a lot of manual work to categorize sales contacts vs candidates. I can't get a good call flow because every time I log an activity on a sales contact, the entire list re-sorts by most recent activity date. I then have to find where I left off, which can be hundreds of rows down by that point. Creating lists is aggravating because I can only add sales contacts to email campaigns in batches of 100, and even then, there is a bug that keeps showing the original quantity of contacts from the list, so I can't tell how many more times I need to click to the next page and add the next 100 sales contacts.

Pros:

It integrates pretty well with RingCentral for click-to-dial

Cons:

During our demo process, we were told by two people that we can send an unlimited number of emails a day. They don't tell you that they mean an unlimited number of INDIVIDUAL one-off emails. I told them the quantity of emails I need to send on a daily/weekly basis and they said they can handle it. This was untrue.

Ceclynn
CEO in US
Information Technology & Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

We love Crelate!

5.0 4 months ago

Comments: It has been extremely positive. So much so I increased my licenses and signed a multi-year agreement with them as I have no plans of switching products anytime soon.

Pros:

Crelate is extremely user, friendly. I have used multiple different ATS/CRM programs throughout my career and they do not company to Crelate. The functionality and ability to do so much while in the system make it worth it's weight in gold!

Cons:

I personally do not have any Cons at this time. My team loves it and enjoys using it.

Crelate Response

4 months ago

Dear Ceclynn, We're thrilled to hear your enthusiastic endorsement of Crelate! Your feedback underscores the dedication we have towards making our ATS/CRM not only powerful in functionality but also user-friendly and accessible. It's particularly rewarding to know that after evaluating various options, Crelate stood out to you in terms of ease of use, pricing, and functionality. We're honored by your decision to increase your licenses and commit to a multi-year agreement. This kind of trust from our customers motivates us to continue enhancing our product and services. Thank you for being a part of the Crelate family, and we're excited to support your business's growth in the IT and services industry. Best wishes, Crelate Team