---
description: Learn more about CustomerFlows price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CustomerFlows Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Small Business CRM Software](/directory/31583/small-business-crm/software) > [CustomerFlows](/software/1328274/CustomerFlows)

# CustomerFlows

Canonical: https://www.capterra.com.au/software/1328274/CustomerFlows

> A modern, AI-native CRM for lead-driven businesses. Qualify leads 24/7, track pipelines, and measure true ad ROI with flat-rate pricing
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses CustomerFlows?

Small to mid-sized businesses that run strictly on leads, includes: Home Service Providers, Tour and Experience Operators, and Lead-Driven Solopreneurs \& Small Teams.

## About the vendor

- **Company**: Keilani Media Group

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Pricing Details**: CustomerFlows pricing starts at $49 per month, with discounts available if you choose to bill annually. Every plan includes unlimited contacts with zero per-contact fees.

Free Trial: A 14-day free trial is available for new workspaces. It defaults to the advanced features of the Growth plan, and does not require a credit card to sign up.

CustomerFlows features three distinct subscription plans: Starter, Growth, and Scale. All plans operate on month-to-month contracts with zero setup fees, flat-rate pricing, and unlimited contacts.


Key Scalability Rules
• Seat Expansion: If you are on the Growth plan and exceed 5 users, you can add up to 5 additional team seats for an extra $22 / month per seat ($200 / year). Teams larger than 10 people must scale up to the Scale Tier.
• Unified Inbox Channels: Web chat, WhatsApp, and email integrations are fully live and accessible across all operational tiers.
• Data Limits: There are no storage limits or financial penalties applied as your database grows; your subscription price stays fixed regardless of contact volume.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, English
- **Available Countries**: Austria, Canada, New Zealand, United Kingdom, United States

## Features

- Activity Dashboard
- Calendar/Reminder System
- Contact Management
- Customer Database
- Customizable Fields
- Data Import/Export
- Document Storage
- Email Management
- Forecasting
- Interaction Tracking
- Lead Management
- Lead Qualification
- Marketing Automation
- Mobile Access
- Opportunity Management
- Performance Metrics
- Pipeline Management
- Quotes/Estimates
- Reporting/Analytics
- Sales Pipeline Management
- Segmentation
- Social Media Integration
- Task Management
- Third-Party Integrations
- Workflow Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Small Business CRM Software](https://www.capterra.com.au/directory/31583/small-business-crm/software)

## Related Categories

- [Small Business CRM Software](https://www.capterra.com.au/directory/31583/small-business-crm/software)
- [Sales Force Automation Software](https://www.capterra.com.au/directory/12/sales-force-automation/software)
- [CRM Software](https://www.capterra.com.au/directory/2/customer-relationship-management/software)

## Alternatives

1. [Bigin by Zoho CRM](https://www.capterra.com.au/software/204998/bigin-by-zoho-crm) — 4.7/5 (745 reviews)
2. [Zoho CRM](https://www.capterra.com.au/software/155928/zoho-crm) — 4.3/5 (7010 reviews)
3. [monday CRM](https://www.capterra.com.au/software/1024614/monday-crm) — 4.7/5 (468 reviews)
4. [HubSpot CRM](https://www.capterra.com.au/software/152373/hubspot-crm) — 4.5/5 (4493 reviews)
5. [Capsule](https://www.capterra.com.au/software/124041/capsule) — 4.5/5 (168 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1328274/CustomerFlows)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10273104/CustomerFlows/> |
| en-AE | <https://www.capterra.ae/software/1328274/CustomerFlows> |
| en-AU | <https://www.capterra.com.au/software/1328274/CustomerFlows> |
| en-CA | <https://www.capterra.ca/software/1328274/CustomerFlows> |
| en-GB | <https://www.capterra.co.uk/software/1328274/CustomerFlows> |
| en-IE | <https://www.capterra.ie/software/1328274/CustomerFlows> |
| en-IL | <https://www.capterra.co.il/software/1328274/CustomerFlows> |
| en-IN | <https://www.capterra.in/software/1328274/CustomerFlows> |
| en-NZ | <https://www.capterra.co.nz/software/1328274/CustomerFlows> |
| en-SG | <https://www.capterra.com.sg/software/1328274/CustomerFlows> |
| en-ZA | <https://www.capterra.co.za/software/1328274/CustomerFlows> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Capterra Australia helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.com.au","url":"https://www.capterra.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.com.au/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCjRCDmEibpHwyX3m2b3y80w"]},{"name":"CustomerFlows","description":"CustomerFlows is the lead-to-revenue operating system designed for businesses that scale on leads. Unlike bloated enterprise tools, CustomerFlows connects the entire customer journey from the first ad click to the paid invoice. It captures multi-channel inquiries (Web chat, WhatsApp, Email) into a single provider-independent inbox, where integrated AI instantly qualifies leads 24/7. Deals are automatically funneled into pre-built, industry-specific drag-and-drop pipelines. Best of all, it features transparent, flat-rate pricing with unlimited contacts and zero per-seat fees—allowing your business to grow without being taxed for its success.","image":"https://images.g2crowd.com/display-layer-screenshots/2167731/8ca05fee-6537-4920-85b6-b3a6a1ccdbd3-Dashboard-Screenshot.png","url":"https://www.capterra.com.au/software/1328274/CustomerFlows","@id":"https://www.capterra.com.au/software/1328274/CustomerFlows#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.com.au/software/1328274/CustomerFlows#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is CustomerFlows?","@type":"Question","acceptedAnswer":{"text":"CustomerFlows is the lead-to-revenue operating system designed for businesses that scale on leads. Unlike bloated enterprise tools, CustomerFlows connects the entire customer journey from the first ad click to the paid invoice. It captures multi-channel inquiries (Web chat, WhatsApp, Email) into a single provider-independent inbox, where integrated AI instantly qualifies leads 24/7. Deals are automatically funneled into pre-built, industry-specific drag-and-drop pipelines. Best of all, it features transparent, flat-rate pricing with unlimited contacts and zero per-seat fees—allowing your business to grow without being taxed for its success.","@type":"Answer"}},{"name":"Who Uses CustomerFlows?","@type":"Question","acceptedAnswer":{"text":"Small to mid-sized businesses that run strictly on leads, includes: Home Service Providers, Tour and Experience Operators, and Lead-Driven Solopreneurs & Small Teams.","@type":"Answer"}}]},{"@id":"https://www.capterra.com.au/software/1328274/CustomerFlows#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Small Business CRM Software","position":2,"item":"/directory/31583/small-business-crm/software","@type":"ListItem"},{"name":"CustomerFlows","position":3,"item":"/software/1328274/CustomerFlows","@type":"ListItem"}]}]}
</script>