--- description: Learn more about Pipedrive price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Pipedrive Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Sales Performance Management Software](/directory/33455/sales-performance-management/software) > [Pipedrive](/software/132666/pipedrive) # Pipedrive Canonical: https://www.capterra.com.au/software/132666/pipedrive Page: 1 / 123\ Next: [Next page](https://www.capterra.com.au/software/132666/pipedrive?page=2) > Customer relationship management solution that helps businesses with lead management, sales automation, email segmentation, and more. > > Verdict: Rated **4.5/5** by 3042 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Pipedrive? Designed for sales teams in small and mid-sized businesses, the cloud-based sales tool helps teams stay organized. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 3042 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Pipedrive - **Location**: London, UK - **Founded**: 2010 ## Commercial Context - **Starting Price**: USD 19.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Pipedrive offers four main CRM plans: Lite, Growth, Premium, and Ultimate. We recommend that you carefully evaluate your business needs and consider the features offered in each plan before deciding which CRM pricing model to choose. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Czech, Dutch, English, Estonian, Finnish, French, German, Indonesian, Italian, Japanese, Korean, Latvian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian - **Available Countries**: Albania, Algeria, American Samoa, Andorra, Argentina, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Bulgaria, Cambodia, Cameroon and 118 more ## Features - AI/Machine Learning - Appointment Management - Automated Responses - CRM - Campaign Management - Chatbot - Client Tracking - Collaboration Tools - Communication Management - Contact Management - Customer Database - Customer History - Customer Segmentation - Data Entry - Donor Management - Email Marketing - Email Tracking - Feedback Management - For Financial Institutions - For Insurance Industry - Goal Setting/Tracking - Interaction Tracking - Landing Pages/Web Forms - Live Chat - Marketing Automation - Mobile Access - Multi-Channel Communication - Multi-Channel Data Collection - Multi-Language - Natural Language Processing - Onboarding - Online Forms - Performance Metrics - Personalization - Predictive Analytics - Real-time Consumer-facing Chat - Reporting & Statistics - Reporting/Analytics - Sales Activity Management - Sales Reports - Scheduling - Search/Filter - Shared Contacts - Subscriber Management - Survey/Poll Management - Task Management - Time on Site Tracking - Transcripts/Chat History - Usage Tracking/Analytics - Visual Analytics ... and 68 more features ## Integrations (99 total) - APIANT - Act-On - ActiveCampaign - ActiveDEMAND - ActiveIQ - Acuity Scheduling - Aircall - Apollo.io - Asana - Bedrock Data - Calendly - CallHippo - Callmaker - Crossbeam - Cyclr ... and 84 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Sales Performance Management Software](https://www.capterra.com.au/directory/33455/sales-performance-management/software) ## Related Categories - [Sales Performance Management Software](https://www.capterra.com.au/directory/33455/sales-performance-management/software) - [CRM Software](https://www.capterra.com.au/directory/2/customer-relationship-management/software) - [Sales Force Automation Software](https://www.capterra.com.au/directory/12/sales-force-automation/software) - [AI Sales Assistant Software](https://www.capterra.com.au/directory/34135/ai-sales-assistant/software) - [Contact Management Software](https://www.capterra.com.au/directory/30016/contact-management/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.com.au/software/152373/hubspot-crm) — 4.5/5 (4453 reviews) 2. [Zoho CRM](https://www.capterra.com.au/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.com.au/software/204998/bigin-by-zoho-crm) — 4.7/5 (725 reviews) 4. [EngageBay CRM](https://www.capterra.com.au/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) 5. [Salesforce Sales Cloud](https://www.capterra.com.au/software/61368/salesforce) — 4.4/5 (18768 reviews) ## Reviews ### "My experience with pipedrive" — 5.0/5 > **Eudoria** | *5 January 2025* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: I love how integrated everything is - making our customer relationship management much more seamless\! > > **Cons**: Perhaps the interface can get a little facelift ----- ### "Pipedrive saves my sales" — 5.0/5 > **Nick** | *13 May 2025* | Textiles | Recommendation rating: 9.0/10 > > **Pros**: Pipedrive made sales tracking way easier for me, I used to lose deals just cause I forgot to follow up. Now with this thing everything’s in front of me, and I just drag deals from one stage to the next. Super visual, super simple, that’s what I like. > > **Cons**: Only thing is, sometimes it takes a bit long to load when you’ve got too many deals open or switching between pipelines. ----- ### "Simple and clear" — 5.0/5 > **Max** | *22 June 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: With Pioedrive, it’s super easy to follow what’s going on in the pipeline. Keeps the team focused and stops deals from falling through. > > **Cons**: Some reporting is not clear. Trying to get specific numbers or custom views is tricky without doing workarounds outside this tool. ----- ### "Pipedrive user experience" — 4.0/5 > **Peter** | *28 November 2024* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Ease of use ......... Easy to progress names from Lead to Customer > > **Cons**: Nothing from a sales point of view It gives clear visibility of the status of the client . > > I use pipedrive from a client onboarding point of view. This means I need to follow up with potental leads as they progress through the sales pipeline which eventuates with them being a customer. The ultimate goal is to have them onboarded as a customer. I like the fact that every correspondence is tracked including outlook emails. This means anyone associated with the client can visit one central point in Pipedrive and get a clear visibility of the status of the project. ----- ### "Pipedrive Review" — 4.0/5 > **Kevin** | *21 November 2024* | Medical Devices | Recommendation rating: 10.0/10 > > **Pros**: Pipedrive is ace for managing our sales pipeline. It's really intuitive, which is great for onboarding new sales reps. I haven't had any dramas with tracking deals and keeping everything organized. The reporting features are pretty good too. > > **Cons**: To be honest, it's not as feature-rich as some other CRM systems I've used. It could do with some extra marketing automation tools. Also, the mobile app could be a bit better. But that's about it. ----- Page: 1 / 123\ Next: [Next page](https://www.capterra.com.au/software/132666/pipedrive?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/132666/pipedrive) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data