---
description: Learn more about HallaHelps price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: HallaHelps Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [HallaHelps](/software/1325374/HallaHelps)

# HallaHelps

Canonical: https://www.capterra.com.au/software/1325374/HallaHelps

> Shared inbox and help desk for small teams: assign customer emails, see who's replying, and answer from your own address.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses HallaHelps?

Small businesses and teams of 1 to 25 people that answer customer email: online shops, agencies, service businesses, nonprofits, schools and clubs.

## About the vendor

- **Company**: HallaHelps

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Pricing Details**: PLANS (per company, not per person)

Starter: $39/month or $390/year
Up to 3 seats, 1 mailbox

Growth: $69/month or $690/year
Up to 6 seats, 2 mailboxes

Team: $99/month or $990/year
Up to 10 seats, 3 mailboxes

Business: $229/month or $2,290/year
Up to 25 seats, 5 mailboxes, SAML single sign-on

PRO ADD-ON (one price for the whole company, set by plan)
Starter $29/month, Growth $39/month, Team $59/month, Business $99/month
Adds translation in 33 languages, Rewrite with AI, advanced reports, webhooks, Zapier and Make, and a help center on your own domain.

14-day free trial with Pro included. No credit card required.
Yearly plans get 2 months free. No contracts, cancel anytime.
More than 25 people? Contact us for a custom plan.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Available Countries**: Australia, Canada, US Virgin Islands, United Kingdom, United States

## Features

- Activity Dashboard
- Alerts/Escalation
- Automated Routing
- Collaboration Tools
- Customer Database
- Macros/Templated Responses
- Prioritization
- Reporting/Analytics
- Self Service Portal
- Third-Party Integrations
- Workflow Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Help Desk Software](https://www.capterra.com.au/directory/30008/help-desk/software)

## Alternatives

1. [Zendesk Suite](https://www.capterra.com.au/software/164283/zendesk) — 4.4/5 (4116 reviews)
2. [Freshservice](https://www.capterra.com.au/software/132997/freshservice) — 4.5/5 (805 reviews)
3. [Freshdesk](https://www.capterra.com.au/software/124981/freshdesk) — 4.5/5 (3494 reviews)
4. [HaloITSM](https://www.capterra.com.au/software/200140/haloitsm) — 4.7/5 (44 reviews)
5. [Zoho Desk](https://www.capterra.com.au/software/169505/zoho-desk) — 4.5/5 (2216 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1325374/HallaHelps)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10270201/HallaHelps/> |
| en-AE | <https://www.capterra.ae/software/1325374/HallaHelps> |
| en-AU | <https://www.capterra.com.au/software/1325374/HallaHelps> |
| en-CA | <https://www.capterra.ca/software/1325374/HallaHelps> |
| en-GB | <https://www.capterra.co.uk/software/1325374/HallaHelps> |
| en-IE | <https://www.capterra.ie/software/1325374/HallaHelps> |
| en-IL | <https://www.capterra.co.il/software/1325374/HallaHelps> |
| en-IN | <https://www.capterra.in/software/1325374/HallaHelps> |
| en-NZ | <https://www.capterra.co.nz/software/1325374/HallaHelps> |
| en-SG | <https://www.capterra.com.sg/software/1325374/HallaHelps> |
| en-ZA | <https://www.capterra.co.za/software/1325374/HallaHelps> |

-----

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