Who Uses This Software?

Medical device companies looking for an efficient, reliable way to automate and streamline their quality system processes while ensuring regulatory compliance.

Average Ratings

1 review
  • Overall 3 / 5
  • Ease of Use 3 / 5
  • Customer Service 3 / 5
  • Features 3 / 5
  • Value for Money 4 / 5

Product Details

  • Free Version No
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
  • Training Live Online
  • Support Business Hours

Vendor Details

  • Grand Avenue Software
  • http://grandavenue.com
  • Founded 2002

About Grand Avenue Software

A modular quality system software suite that helps medical device companies automate their processes and simplify regulatory compliance. Modules include: Audit Management, CAPA, Complaint Handling, Design Control, Document Control, Equipment Management, Nonconforming Materials Reporting, Supplier Management and Training Management. Designed for ISO 13485 and 21 CFR Part 11.


Grand Avenue Software Features

  • Audit Management
  • Complaint Management
  • Compliance Management
  • Corrective and Preventive Actions (CAPA)
  • Defect Tracking
  • Document Control
  • Equipment Management
  • ISO Standards Management
  • Maintenance Management
  • Risk Management
  • Supplier Quality Control
  • Training Management

Grand Avenue Software Most Helpful Reviews

Overall, a good solid basic QMS software

Reviewed on 27/07/2017
Rasean H.
Quality Director
Medical Devices, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source 
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Allows an early stage medical device company to get off of paper records and into electronic arena. Makes record keeping and trending much easier. No more hunting down a CAPA plan. With Grand Avenue, it's either been completed or it hasn't. No more losing paperwork.

Pros: Most of the modules within Grand Avenue are very easy to use. It is also very easy to print records for an audit.

Cons: There is limited flexibility with Grand Avenue (you cannot create additional process flows, only what is offered out of the box). The reporting is also very limited.

Vendor Response

by Grand Avenue Software on 11/08/2017

Thanks for the review, Rasean!

The feedback is valid: We've designed our product suite primarily targeting ISO 13485 customers, and each module (e.g. CAPA, Complaint, Document Control, Training, etc.) delivers an out-of-the-box process that is intended to help customers deploy a solution that's easy to validate and keep up-to-date. To accomplish that we've traded some flexibility for a more structured framework that's easier to test and validate each time we release a new version.

Anyway, thanks again for the review/feedback, and we look forward to working with you again in the future.

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