--- description: Learn more about RingEX price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: RingEX Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Telephony Software](/directory/30084/telephony/software) > [RingEX](/software/132178/ringcentral-mvp) # RingEX Canonical: https://www.capterra.com.au/software/132178/ringcentral-mvp Page: 1 / 49\ Next: [Next page](https://www.capterra.com.au/software/132178/ringcentral-mvp?page=2) > Complete cloud phone system that is easy to set up and easy to manage. > > Verdict: Rated **4.2/5** by 1201 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses RingEX? RingEX is a flexible cloud-based solution which is ideal for businesses of all sizes. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 1201 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: RingCentral - **Location**: Belmont, US - **Founded**: 1999 ## Commercial Context - **Starting Price**: USD 30.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: RingCentral MVP has three pricing plans: Core: $20/user/month Advanced: $25/user/month Ultra: $35/user/month Save up to 33% by paying annually - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, Ireland, Jersey, Netherlands, United Kingdom, United States ## Features - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Auto-Dialer - Automated Attendant - Automated Routing - Automatic Call Distribution - CRM - Call Center Management - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Screening - Call Tracking - Call Transfer - Callback Scheduling - Caller ID - Collaboration Tools - Communication Management - Conferencing - Contact Management - Dashboard - Event Triggered Actions - File Sharing - File Transfer - IVR - Mobile Access - Multi-Channel Communication - Multi-User Collaboration - PBX - Presentation Streaming - Recording - Reporting & Statistics - Reporting/Analytics - Ring Groups - Role-Based Permissions - SIP Trunking - SMS Messaging - Screen Sharing - Softphone Software - Third-Party Integrations - Two Way Audio & Video - Two-Way Audio & Video - Video Chat - Video Conferencing - Virtual Extensions - VoIP - Voice Mail ... and 1 more features ## Integrations (9 total) - Box - Dropbox Business - Google Workspace - Microsoft 365 - Microsoft Outlook - Okta - Salesforce Platform - ServiceNow - Zendesk Suite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Telephony Software](https://www.capterra.com.au/directory/30084/telephony/software) ## Related Categories - [Telephony Software](https://www.capterra.com.au/directory/30084/telephony/software) - [Unified Communications Software](https://www.capterra.com.au/directory/31035/unified-communications/software) - [Business Phone Systems](https://www.capterra.com.au/directory/31101/business-phone-systems/software) - [Cloud PBX Software](https://www.capterra.com.au/directory/31102/cloud-pbx/software) - [VoIP Software](https://www.capterra.com.au/directory/30940/voip/software) ## Alternatives 1. [Microsoft Teams](https://www.capterra.com.au/software/168668/microsoft-teams) — 4.5/5 (10951 reviews) 2. [Zoom Workplace](https://www.capterra.com.au/software/144037/zoom-video-conferencing) — 4.6/5 (14532 reviews) 3. [Slack](https://www.capterra.com.au/software/135003/slack) — 4.7/5 (24055 reviews) 4. [Google Workspace](https://www.capterra.com.au/software/168389/google-workspace) — 4.7/5 (17497 reviews) 5. [Ringover](https://www.capterra.com.au/software/169627/ringover) — 4.7/5 (862 reviews) ## Reviews ### "Try this hidden gem" — 5.0/5 > **Aseem** | *27 October 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: The interface is clean and intuitive. The mobile app remains reliably active with no missed calls or notifications > > **Cons**: Love the audio and the softphone functionality but the video quality in meetings can be improved. It looks like the video quality is only 720p whereas some of the other vendors offer 4K. > > Overall experience with RingEX has been positive. The AI features like transcription and post call summary are really helpful. ----- ### "Overall I love this Software and Features" — 5.0/5 > **Albert** | *5 March 2025* | Automotive | Recommendation rating: 8.0/10 > > **Pros**: RingCentral's desktop notifications are a game-changer for our customer interactions. The instant caller ID pop-ups allow us to proactively answer calls, especially from those we've been trying to reach, dramatically reducing frustrating phone tag. Plus, the integrated texting feature streamlines communication, enabling seamless back-and-forth with our customers > > **Cons**: I would like it to be a little easier to get it to transcribe the calls for future reference. Sometimes a customer will agree to have something done then claim we didn't let them know the cost. This could be a more automatic feature and less hoops to activate. > > Improving the call transcription process would significantly enhance our record-keeping and customer communication. Ideally, a more streamlined and automated transcription feature would minimize the current manual steps. This would allow us to easily reference customer agreements, particularly regarding costs, and prevent potential discrepancies or misunderstandings. ----- ### "RingEX Review" — 4.0/5 > **Marcus** | *15 September 2025* | Telecommunications | Recommendation rating: 7.0/10 > > **Pros**: One thing that stand out to me about using ringEX is the ability to see the number of calls made, also the ability to disposition each call, letting me know if I didn’t get ahold of the person. > > **Cons**: My personal experience with RingEx on my work computer is that I noticed some Lag in my calls, that was a consistent issue with ringEX on my work Computer. > > Overall my experience with RingEX was a little bit challenging at times, I ended up using Chase as my main platform, but I will still use RingEX as a secondary option. ----- ### "Great program\! Try it\!" — 5.0/5 > **Joanne** | *4 December 2025* | Pharmaceuticals | Recommendation rating: 10.0/10 > > **Pros**: Call recording is a major perk. Call management and client communication, Ring Central makes all of them easy. > > **Cons**: Nothing I didn’t like. I haven’t used it for a long amount of time but what I’ve tried so far it’s great. > > It’s such a convenience to have a notary on the call with your clients instead of having to attend a meeting with different schedules with the people involved. ----- ### "Great phone system that includes sms, availability to listen to calls, and AI notes from live calls." — 5.0/5 > **Daniel** | *28 February 2025* | Insurance | Recommendation rating: 9.0/10 > > **Pros**: HUD to shadow calls, recordings, text message and automated notes. > > **Cons**: Doesnt have an available function to automate text messages > > We are currenly using Ringcentral to manage outbound and inbound calls along with text messages, our admin was able to setup call queues that are used for different sources of leads, we can shadow other rep calls and it now has an option for automated notes from live calls. ----- Page: 1 / 49\ Next: [Next page](https://www.capterra.com.au/software/132178/ringcentral-mvp?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/132178/ringcentral-mvp) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data