---
description: Learn more about RingEX price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
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title: RingEX Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/30084/telephony/software) > [RingEX](/software/132178/ringcentral-mvp)

# RingEX

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> Complete cloud phone system that is easy to set up and easy to manage.
> 
> Verdict: Rated **4.2/5** by 1206 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses RingEX?

RingEX is a flexible cloud-based solution which is ideal for businesses of all sizes.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 1206 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: RingCentral
- **Location**: Belmont, US
- **Founded**: 1999

## Commercial Context

- **Starting Price**: USD 30.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: RingCentral MVP has three pricing plans:&#10;&#10;Core: $20/user/month&#10;Advanced: $25/user/month&#10;Ultra: $35/user/month&#10;&#10;Save up to 33% by paying annually
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Chinese, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Portuguese, Spanish, Traditional Chinese
- **Available Countries**: Canada, Ireland, Jersey, Netherlands, United Kingdom, United States

## Features

- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Archiving & Retention
- Auto-Dialer
- Automated Attendant
- Automated Routing
- Automatic Call Distribution
- CRM
- Call Center Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Screening
- Call Tracking
- Call Transfer
- Caller ID
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Conferencing
- Dashboard
- Event Triggered Actions
- File Sharing
- File Transfer
- IVR
- Mobile Access
- Multi-Channel Communication
- Multi-User Collaboration
- PBX
- Presentation Streaming
- Recording
- Reporting & Statistics
- Reporting/Analytics
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- SMS Messaging
- Screen Sharing
- Softphone Software
- Third-Party Integrations
- Two Way Audio & Video
- Two-Way Audio & Video
- Video Chat
- Video Conferencing
- Virtual Extensions
- VoIP
- Voice Mail

... and 1 more features

## Integrations (8 total)

- Box
- Dropbox
- Google Workspace
- Microsoft 365
- Microsoft Outlook
- Okta
- Salesforce Platform
- Zendesk Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Telephony Software](https://www.capterra.com.au/directory/30084/telephony/software)

## Related Categories

- [Telephony Software](https://www.capterra.com.au/directory/30084/telephony/software)
- [Unified Communications Software](https://www.capterra.com.au/directory/31035/unified-communications/software)
- [Business Phone Systems](https://www.capterra.com.au/directory/31101/business-phone-systems/software)
- [Cloud PBX Software](https://www.capterra.com.au/directory/31102/cloud-pbx/software)
- [VoIP Software](https://www.capterra.com.au/directory/30940/voip/software)

## Alternatives

1. [3CX](https://www.capterra.com.au/software/158704/3cx) — 4.4/5 (470 reviews)
2. [Ringover](https://www.capterra.com.au/software/169627/ringover) — 4.7/5 (893 reviews)
3. [800.com](https://www.capterra.com.au/software/208208/800-com) — 4.7/5 (372 reviews)
4. [Nextiva](https://www.capterra.com.au/software/175788/nextiva) — 4.6/5 (931 reviews)
5. [Ultatel Cloud Business Phone System](https://www.capterra.com.au/software/215555/clarity-business-phone-system) — 4.7/5 (41 reviews)

## Reviews

### "Try this hidden gem" — 5.0/5

> **Aseem** | *27 October 2025* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: The interface is clean and intuitive. The mobile app remains reliably active with no missed calls or notifications
> 
> **Cons**: Love the audio and the softphone functionality but the video quality in meetings can be improved. It looks like the video quality is only 720p whereas some of the other vendors offer 4K.
> 
> Overall experience with RingEX has been positive. The AI features like transcription and post call summary are really helpful.

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### "RingEx Review from a Daily User" — 5.0/5

> **Jonathan** | *29 October 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: The idea you can transfer calls to anyone in your organization by just searching them up. The idea of just being able to have a secondary phone on your computer versus a physical phone is so helpful\!
> 
> **Cons**: There have been times where it bugged out, and I wasn't receiving a call. Additionally, there were times when the call dropped randomly; however, this might of been to internet problems.
> 
> It has been great. The navigation part of RingEx is very compatible and easy to work through. I have not reached out to customer service yet but that might be considered a good thing\!

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### "Great option and alternative to any big phone company like Verizon" — 4.0/5

> **Cameron** | *7 April 2025* | Music | Recommendation rating: 10.0/10
> 
> **Pros**: Ring Central is a helpful phone system for our business to manage leads and staff
> 
> **Cons**: Sometimes the notifications settings can get messed up without any intervention. We have faced issues on fixing it but overall when it works well its awesome
> 
> Its been pretty seamless and easy to set up and use

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### "RingEX in a Pharmacy Setting" — 5.0/5

> **Beth** | *31 December 2024* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: It's very user friendly for both the agents and the administrators.  It's nice to be able to fax, call, text and message all within one app.
> 
> **Cons**: Some of the reporting for RingEX is lacking.  Most of what I needed I was able to find though.
> 
> It's been great.  We migrated over to Ring Central from Mitel and it's been worlds different.  Definitely a better experience in EX\!

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### "Great program\!  Try it\!" — 5.0/5

> **Joanne** | *4 December 2025* | Pharmaceuticals | Recommendation rating: 10.0/10
> 
> **Pros**: Call recording is a major perk. Call management and client communication, Ring Central makes all of them easy.
> 
> **Cons**: Nothing I didn’t like. I haven’t used it for a long amount of time but what I’ve tried so far it’s great.
> 
> It’s such a convenience to have a notary on the call with your clients instead of having to attend a meeting with different schedules with the people involved.

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## Links

- [View on Capterra](https://www.capterra.com.au/software/132178/ringcentral-mvp)

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| de-CH | <https://www.capterra.ch/software/132178/ringcentral-mvp> |
| en | <https://www.capterra.com/p/242188/RingCentral-MVP/> |
| en-AE | <https://www.capterra.ae/software/132178/ringcentral-mvp> |
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| pt-PT | <https://www.capterra.pt/software/132178/ringcentral-mvp> |

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