--- description: Learn more about BigCommerce price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: BigCommerce Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [eCommerce Software](/directory/3/ecommerce/software) > [BigCommerce](/software/131883/bigcommerce) # BigCommerce Canonical: https://www.capterra.com.au/software/131883/bigcommerce Page: 1 / 15\ Next: [Next page](https://www.capterra.com.au/software/131883/bigcommerce?page=2) > BigCommerce is an ecommerce platform that enables buying experiences across brands, regions, and channels from one scalable base. > > Verdict: Rated **4.4/5** by 339 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses BigCommerce? BigCommerce is used by B2B companies, manufacturers, distributors, fashion and apparel retailers, health and beauty brands, food and beverage companies, and enterprises expanding internationally. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 339 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: BigCommerce - **Location**: austin, US - **Founded**: 2009 ## Commercial Context - **Starting Price**: USD 39.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Starting at $29.95 with far more built in features than any other platform. Bigcommerce plans are built for growth, giving businesses of every size access to the features they need to optimize their store and increase brand exposure. Plus: $79.95/month Pro: $299.95/month Enterprise: Contact BigCommerce for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) - **Supported Languages**: Chinese, Dutch, English, French, German, Italian, Portuguese, Spanish, Swedish, Ukrainian - **Available Countries**: Australia, Canada, France, Germany, Hong Kong SAR China, Ireland, Italy, Japan, Malaysia, Mexico, Netherlands, New Zealand, Spain, United Kingdom, United States ## Features - API - Abandoned Cart Saver - CRM - Catalog Management - Channel Management - Content Management - Customer Touchpoints - Data Import/Export - Data Security - Discount Management - Electronic Payments - Email Marketing - For Small Businesses - Inventory Control - Inventory Management - Inventory Optimization - Inventory Tracking - Marketplace Integration - Mobile Access - Multi-Channel Marketing - Online Store Builder - Order Management - Payment Options - Pre-built Templates - Promotions Management - Real Time Editing - Reordering - Reporting & Statistics - Reporting/Analytics - Returns Management - Reviews Management - SEO Management - Shipping Management - Shopping Cart - Tax Management - Template Management - Third-Party Integrations - Website Management - eCommerce Management ## Integrations (22 total) - Birdeye - Brightpearl - Extensiv Order Management - Google Ads - HubSpot Marketing Hub - Instagram - Keap - Mailchimp - Meta for Business - NetSuite - PayPal - PayPal Commerce Platform - QuickBooks Online Advanced - ShippingEasy - Square Point of Sale ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [eCommerce Software](https://www.capterra.com.au/directory/3/ecommerce/software) ## Related Categories - [eCommerce Software](https://www.capterra.com.au/directory/3/ecommerce/software) - [Shopping Cart Software](https://www.capterra.com.au/directory/30848/shopping-cart/software) - [eCommerce Tools for Small Businesses](https://www.capterra.com.au/directory/31259/small-business-ecommerce/software) - [Multi-Channel eCommerce Software](https://www.capterra.com.au/directory/31281/multi-channel-ecommerce/software) - [B2B eCommerce Platform Software](https://www.capterra.com.au/directory/31821/b2b-ecommerce-platform/software) ## Alternatives 1. [Shopify](https://www.capterra.com.au/software/83891/shopify) — 4.5/5 (6690 reviews) 2. [Wix](https://www.capterra.com.au/software/169007/wix) — 4.4/5 (10676 reviews) 3. [WooCommerce](https://www.capterra.com.au/software/187800/woocommerce) — 4.5/5 (1042 reviews) 4. [Squarespace](https://www.capterra.com.au/software/143461/squarespace) — 4.5/5 (3398 reviews) 5. [PrestaShop](https://www.capterra.com.au/software/134005/prestashop) — 4.3/5 (332 reviews) ## Reviews ### "Great customization options and useful analytics" — 5.0/5 > **Rachel** | *8 April 2026* | Food Production | Recommendation rating: 8.0/10 > > **Pros**: The ability to customise our website to suit a range of different products and markets. It also has great analytics. > > **Cons**: The price is very high in comparison to other options, but it also is more suited to our needs. It also isn't as beginner friendly as other options we have explored. > > Overall we've been very happy. We've recently reviewed all our options for redoing our website, and still decided BigCommerce was the best fit for us. ----- ### "Go big with BigCommerce" — 4.0/5 > **Paul** | *18 April 2026* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: BigCommerce is a comprehensive ecomm platform, with a great included feature set, such as advanced SEO, multi store front and multi currency support. It performs and scales well and doesn't charge for transaction processing when using a third party. > > **Cons**: Not the easiest platform to use, but that is due to the rich feature set. Limited themes included. Pricing tiers are structured on your revenue, so you can be forced to move up. > > BigCommerce has been an impressive ecomm platform. It offers a different set of features to competitors, and as such, has been an ideal solution. We have some complex product inventory requirements, and BigCommerce handled it. ----- ### "Great budget host\!" — 4.0/5 > **Jeremiah** | *27 December 2025* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: Ease of use, integration capabilities, clean UI, organization of most used features were easy to find. > > **Cons**: Random glitches, some add-ons stated they were compatible but were in fact not, some issues with image uploads. > > Overall it was actually a great product to use and if I were to open an ECommerce site myself, I would consider them again. ----- ### "Great Product" — 5.0/5 > **Scott** | *10 April 2025* | Cosmetics | Recommendation rating: 8.0/10 > > **Pros**: Its user friendly, and easily customizable. > > **Cons**: Nothing comes to mind, I really like using the platform > > 10 out of 10, great product and exceptional support ----- ### "Do your research and make sure your demo is thorough" — 3.0/5 > **Lauren** | *5 February 2026* | Medical Devices | Recommendation rating: 2.0/10 > > **Pros**: The customer facing website looks good. I like the scrolling banner that runs across the home page, although I wish you could add another image or two. > > **Cons**: It is very difficult to manipulate the templates that are set. It is especially difficult to set up promotions. Often when making changes to one area, it removes or changes information in another area. > > Less than spectacular. Whenever I need to make changes, it takes much longer than I think it should take. 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