Gusto

Gusto Lead in HR and payroll software

Pros:

I like the efficiency and literacy with the platform and that they are brisk and quick to get back to you when it comes to using the platform little to know errors

Cons:

I have yet to encounter ANY ISSUES WITH GUSTO ITS SEEMS UNLIKLELY

Absolutely Love this Full Feature Easy to Use Product!

Comments: If I were to leave this world today, ANYONE could jump onto Gusto and fall right into step. That is how easy this program is.

Pros:

I cannot say enough about how much our company loves this product. If any company tries to sell us a product that claims to do the same things, we turn them down flat! So many companies are "Ala Cart". Not Gusto. We have been using Gusto since 2017 and hope that we can always use them. This is very user friendly, allows self-onboarding by the employee, allows time tracking for hourly employees, time tracking by project, handles your benefit plans, open enrollment, workers compensation insurance payments, payroll, taxes, new employee reports, tax reporting, W-2's, 1099's, payment of contractors both domestic and international (in November 2023, you will be able to pay international employees). Nothing is complicated in any way shape or form. Gusto is so stress free and works with many other programs. We use their partner EasyLlama for training (yes, that is a minimal fee payable to EasyLlama) and that is amazing. I can't say enough about how wonderful this is. If I ask the owners if they want to add a benefit, their first questions is always, "do they work with Gusto"?

Cons:

In 8+ years, I have not found a single negative thing with Gusto, even through COVID, they seemed to not miss a beat with their customer service.

Gusto is so Slow when moving Funds

Comments: Our company just started using Gusto for a month now and I have to say that when it comes to transferring money to Philippines account compared to Paypal to Bank, or Wise to Bank, Gusto is very slow. Paypal to Bank - Instant Wise to Bank - 5-10 mins. Gusto - 3-5 days. Its so slow that you might think its 2013. Please Gusto, make improvements. Also, I don't believe saying "It will depend on your bank" because if other payment gateways (especially the ones I mentioned) can do the transfer in a few mins, why can't you? I've used the same bank for Paypal transfers, Wise Transfers. Why is your transfers so SLOW? Please improve on this. Sure, on the employers' or clients' side it seems you got everything figured out and its smooth. But trust me, sooner or later these Filipinos who are receiving pay through Gusto will tell their employer that your transfers are so slow. Not just in the Philippines, but also countries outside of US as well. I've asked my colleagues about how long it takes for you guys to move funds and its the same thing. I hope you guys can improve on this. Please take this as an honest review and not in any form to say something bad about your company. Account Wise Gusto is decent but when it comes to moving funds it's a disaster.

Pros:

Accounting and Monitoring is decent enough.

Cons:

Fund transfer is very slow. Please improve.

Gusto is a great cost-effective HR tool

Comments: Staff is friendly and helpful, and they respond quickly to emails (in less than an hour, on average). The website is well-organized and simple to use. We switched from Intuit Payroll because it made paying state taxes to the appropriate agencies a snap.

Pros:

Overall, it's a nice piece of ux design. The reality is that the criterion for usability for most goods in this space is simply that they work. With enough enthusiasm, most tasks become not only feasible but also simple. It's as simple as a few natural mouse clicks.

Cons:

When I try to build a report that fits my exact specifications, I'm often forced to generate more data than necessary just to get to the data I want. It would be more convenient if you provided a part where I could pick and choose the data points that would go into my report.

Gusto is the leader!

Pros:

Onboarding new hire is now easy and fast with Gusto. I’m able to process payroll on time and very accurate, my employees are happy every month. I’m very keen with financial reports and Gusto helps me keep the payroll reports in check and updated at all times. The customer service is very friendly and helpful. I love the fact that I’m able to schedule payments which pays on time without any delays or challenges. Gusto is very affordable comparing the feature it has you will get value for your money. Handled payroll taxes like a pro. Gusto helps me track and monitor my employees time and attendance, this really helps when computing the employee benefits.

Cons:

Gusto makes everything super easy. I recommend it to everyone but especially HR practitioners