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What Is PandaDoc?

PandaDoc is an all-in-one tool to create, edit, track, and eSign documents quickly and easily. Discover a better way to generate professional-looking documents. Win more deals with unlimited eSignatures, reusable templates, in-app editing, CRM integration, and 24/7 live human support. Our average user creates a document in under 4 min and reports a 20% increase in closed rates. Join 50,000 businesses that automate document workflows, speed up the pipeline, and win more deals!

Who Uses PandaDoc?

PandaDoc serves organizations ranging from mid-size to enterprises. We help sales, marketing, CS, and HR teams better manage proposals, quotes, and contracts.

PandaDoc Software - Custom-designed themes, templates, embedded rich media, and interactivity to give every deal the opportunity to get noticed.
PandaDoc Software - Document analytics displays what’s really happening after documents are sent with real-time reporting on engagement and activity on the documents. This enables teams to respond faster to prospects.
PandaDoc Software - Legally binding eSignatures
PandaDoc Software - For forecasting, drill down to the deal level with proposals, to pick which deals to include (or exclude).
PandaDoc Software - Automatic notifications, on-the-fly editing, CRM Integrations, and integrated eSignatures.

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Reviews of PandaDoc

Average score

Overall
4.5
Ease of Use
4.4
Customer Service
4.3
Features
4.3
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Yasith
Yasith
CEO in Sri Lanka
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Best online platform for certified documents

5.0 last year

Comments: I've liked using Pandadoc. It's really easy to use and easy for others as well. The templates and the user experience is what stands out for me

Pros:

The default templates were really helpful to get started with certain documents The UI UX is really good Sharing with others is easy as well

Cons:

I feel they could offer better pricing They are also not utilizing AI much where they could have made a good impact because most documents can be generated with few inputs.

Tim Van
Senior Project Supervisor in US
Higher Education, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

PandaDoc an easier way to create and manage documents.

5.0 2 months ago

Comments: There is only one word to describe our experience with PandaDoc and that is exceptional. It has made it so easy for us to create and take charge of our documents all from a single platform. Its ease of use makes it really quick for us to create any kind of document that we are in need of.

Pros:

The user interface is very clean and I have liked how PandaDoc makes it easy to create and edit any kind of document. PandaDoc offers premium features like e-signature that ease our work of signing documents. It has a document tracking function that allow us to monitor how and where each and every document we have is being used. It has a secure and fast file sharing tool that help us to share documents safely without loosing any of their data.

Cons:

PandaDoc could not have been any better than it already is. No part of it that is disliked.

Meghann
Meghann
Manager, Customer Success in US
Verified LinkedIn User
Computer Software, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Fine for small business

3.0 3 months ago

Comments: We used it to send over contracts for signature. It was very basic but it worked.

Pros:

It was fairly easy to use and you can send pretty much any documents for signature.

Cons:

It didn't integrate with our system and reps had too much flexibility.

Connor
People and Culture Coordinator in Australia
Nonprofit Organization Management, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Finally, an e-signature solution equipped with powerful features to scale up productivity.

5.0 3 months ago

Comments: Insanely perfect integration capabilities and documents workflow streamlining.

Pros:

Secure software with everything we needed to create professional documents. Has ready-to-use and customizable templates.

Cons:

Unbeatable value for our business. No complications.

Joe
Associate Professor of Law in US
Higher Education, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Creating and managing documents is so effortless with PandaDoc.

5.0 2 months ago New

Comments: The experience with PandaDoc has turned to be a greater one than we had anticipated. It has made document creation and management become a lesser labour intensive task. PandaDoc allows us to create documents so easily and quickly. Moreso, its fantastic security tools has been making sure that our sensitive information remain safe.

Pros:

PandaDoc is a very flexible product and has been easy to customize to fit the needs at hand for creating specific documents. It has delighted us with its superior data safety functions that has been keeping our sensitive documents and information safe when working on them and sharing them. PandaDoc has an inbuilt e-signing feature that has made it easy to add signatures to documents without having to first print them. It provide us with audit trails that help track all the documents access activities to ensure no unauthorized access is permitted.

Cons:

PandaDoc has stayed true to the course giving us no troubles at all. We have not experienced any cons yet.

Alex
Sales Operations Manager in Australia
Information Technology & Services, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Pandadoc is a flexible signing tool

4.0 3 weeks ago New

Comments: We used it as a way to present our proposals. It was synced with HubSpot and for 95% of the time it worked very well.

Pros:

It is a very flexible product, not unlike Word, it is very easy to adjust and you can add people for signatures. It is quite easy to learn too.

Cons:

Legal documents with their various clauses and punctuation are not easy to bring into Pandadoc as the formatting gets lost during the cutover if you are bring Word docs into Pandadoc. I had to change them to PDFs before bringing in, otherwise I would lose the punctuation.

Lisa
Business Sales in US
Telecommunications, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Great for Business

5.0 2 months ago New

Comments: Overall, we really enjoy using PandaDocs. Their support team is fantastic. They've helped us come up with solutions and workarounds for my teams specific issues.

Pros:

PandaDoc simplifies the process of creating documents quickly and efficiently. In just a few minutes, my sales reps can build a pricing table, draft a business case, add testimonials, and include signature blocks. Once the document is ready, it's essential for our workflow to include the PandaDoc approval process, ensuring that sales reps get managers approval before each quote is sent out.

Cons:

We no longer use the templates. Instead, we customize each contract for our clients directly in Google Docs. As a result, the template feature isn't useful for us. Once a document is in PandaDoc, it can't be edited, and if we spot errors like incorrect dates or names, we have to delete the document and start from scratch.

Pathan
Project and Program Consultant in India
Architecture & Planning, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

PandaDoc - Document Management

5.0 2 months ago New

Comments: It makes managing documents easy and improves workflow efficiency. Despite minor challenges with customization and cost, its features are very helpful for business needs.

Pros:

It is user-friendly and makes creating, sending, and signing documents simple and efficient. Its templates save time, and the tracking feature helps monitor document status.

Cons:

Sometimes, the platform can feel slow, especially when handling larger documents. Customizing templates for specific needs can be tricky without advanced knowledge. Also, the pricing may be high for small businesses or startups.

Sandra
Office Manager and Adminstrator in US
Construction, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

My PandaDoc Review

5.0 2 months ago New

Comments: My overall experience with PandaDoc has been exceptional. I really like the ease of it being emailed to me and being able to sign automatically without having to print.

Pros:

I like the ease of opening the file and being able to view it and electronically sign it. I had no issues with signing or it being received on my mobile device.

Cons:

The only thing was the print/wording of the document that I opened and no way to make the font bigger.

Mike
Owner in US
Food & Beverages, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

#1 in Digital Signature Software

5.0 4 weeks ago New

Pros:

Amazing document signer software that does it all

Cons:

To be honest, there's nothing I do not like

Kayla
Franchise Owner in US
Construction, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

PandaDoc is Superior

5.0 6 months ago

Pros:

I love PandaDoc. I have used DocuSign and SignNow for similar jobs in the past- and PandaDoc is the easiest, most intuitive, and most cost-effective solution for digital signing. I use it to send job offers, HR documents, and to execute contracts with clients. I will always rave about PandaDoc! The best part? Clients find it easy to navigate- I get far fewer complaints using PandaDoc than I received with DocuSign or SignNow.

Cons:

I have yet to find anything I do not like about PandaDoc.

John
General Manager in UK
Fishery, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Fantastic solution for digitizing your signed documents

5.0 last year

Comments: We've been using Pandadoc for about two years, and it's been a fantastic tool for managing our e-sign docs on the cloud. We usually get about a few dozen docs signed every month and it was priced a lot better for that scale. It's also pretty easy to set up and maintain, and rarely causes issues where we have to intervene manually. All in all, I strongly recommend Pandadoc, especially if you're still on paper docs.

Pros:

I like how easy it is to get it up and running. We used the document scanning a lot in the beginning to move our standard agreements to the system, and that saved us tons of time from having to draw everything up from scratch. But the template library is also a great addition to save time when you have to create a doc on the system.

Cons:

I'd love to have the personalization tokens improved, like having the ability to automatically enter names and titles etc., based on the information of each contact.

PandaDoc Response

7 months ago

Thank you for your feedback and support of PandaDoc!

Ashley
Designer in US
Design, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Awesome Usability + Easy learning-curve!

5.0 last year

Comments: Overall, the benefits of PandaDoc's secure data storage, digital signature (multi and singular) and template options far outweigh the issue of phone resizing.

Pros:

I love that once you make a template in PandaDoc you can easily assign signature roles, adjust client information, and input custom variables so that everything is easily customized and doesn't have to be re-built from scratch.

Cons:

My biggest issue within PandaDoc is that you are not able to crop or resize photos within a frame once imported. You can re-size the frame itself but not the image.

Sara
Social Media Manager in Singapore
Food & Beverages, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Effective support for document management and enhancing transparency in correspondence

5.0 6 months ago

Comments: Managing documents has become easier with PandaDoc, editing, formatting, adding digital signatures and documentation are done from the same page. It has contributed to increasing transparency in all our dealings.

Pros:

PandaDoc is designed in a way that allows us to deal with all digital documents seamlessly. I liked the simplicity of designing the different forms and the automatic insertion of the names of companies or individuals to whom the form is intended to be sent independently so that we can send it to all of them at the same time. It is great that everything is done on the same page, and you can also request approval or review from the officials directly and document their responses before completing the work. It is great that we get immediate notifications of receipt of the document from the other party. PandaDoc helps us send quotes and other requests officially to provide confidence and documentation for all procedures. I liked the ease of requesting the addition of a digital signature as it is done securely and easily and without the need for the other party to have an account on PandaDoc.

Cons:

There are no negatives, PandaDoc is very practical and rich in tools that give various documents a unique organization and maintain our brand.

Jason
Product and Sales Speciallist in Australia
Electrical/Electronic Manufacturing, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

We could not operate without Pandadoc

5.0 9 months ago

Comments: Absolutely fantastic. Panda Doc is a critical part of our business. It has made the sales process far more efficient and created a seamless agreement signing

Pros:

Ability to integrate into Hubspot !! Ease of use, tracking and review of documents. Incredibly efficient and fantastic bespoke features

Cons:

Hard to think of any really. Maybe that it would be good to have more login seats available for our subscription level

PandaDoc Response

7 months ago

Thank you for your feedback and support of PandaDoc!

Chris
Manager in UK
Civil Engineering, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

PandaDoc - document management

5.0 6 months ago

Comments: PandaDoc is an essential "partner" that helps me to keep my docs in order and secured.

Pros:

It makes the document management a easy job, saved me a lot of time. Some important features for me are the construction estimates and quoting, more than a half of my job is done with the help of PandaDoc. The possibility to get digital signatures on your contracts and docs is crucial for and offers the liberty to do the job on the go. Document cloud offers a secure storage and available from any device wherever you are.

Cons:

Is not perfect, but there are no cons worth mentioning here.

Michel
business developper and manager in France
Electrical/Electronic Manufacturing, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

PandaDoc, easy to use and some progress to make

4.0 3 months ago

Comments: building offer using previous ones or using blank sheets

Pros:

easy to add sheets from templates / libraries

Cons:

1- not so fun to copy a page from another offer... you have to open the previous one, copy as a template, open the new one, import the page... Can we not open two documents at the same time to allow copies ? 2-the tables are not so easy to modify: some troubles using the format "EURxxx" or sometimes it is "€xxx" 3-import an image must go through a file, not allowed directly using a screenshot

Verified Reviewer
Verified LinkedIn User
Telecommunications, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great. Even on free plan

5.0 4 months ago

Pros:

Plenty of valuable features on the free plan. Simple and intuitive

Cons:

The auto allocate field feature doesn’t always ID signature fields. But this is being picky

Omar
Recruiter in US
Human Resources, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Pandadoc Review

5.0 4 months ago

Comments: My overall experience with Pandadoc is amazing. Never has given me an issue.

Pros:

Pandadoc made it very easy to send forms to my providers. The best part was the amount of compliments I received from people saying how easy it was to use.

Cons:

There wasn't anything I disliked about Pandadoc. It has been nothing but helpful to me.

Priya
Senior Data Analyst in US
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Luxury documents and budgets are what PandaDoc stands for

4.0 last year

Comments: We've found it incredibly useful for sending detailed quotations to potential clients. We have also used electronic signatures when necessary for the transaction at hand. Its reach has been significant for the records we maintain. This program is highly suggested as it is crucial for legalizing your business paperwork. The automated price estimates met my expectations, and you'll find them helpful.

Pros:

Using PandaDoc, I don't have to worry about designating an employee to generate quotations and distribute them to potential hires. Having a database of electronic signatures is helpful because of my prior company. My team and I use the same library and templates to assure any client that we provide the same service level.

Cons:

As a user, I would like the option of creating separate folders for different types of documents, inside which I might arrange things like price quotes by creation date.

Abhishek
IT Infrastructure Engineer in UK
Computer & Network Security, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Best tool to e Sign contacts and documents

5.0 4 months ago

Comments: Great tool to sign contracts and documents , email client and track the current status.
Also has remainder email feature to get updates when someone signs the document.

Pros:

Best tool for e-signing document , Feature to upload a document , create respective signing fields and sent directly via email to client.

Cons:

Starter plans doesn't have CRM Integrations.

Prince
Founder in Kenya
Construction, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

My outstanding experience with PandaDoc.

5.0 11 months ago

Pros:

It is simple to generate custom proposals,quotes and contracts with PandaDoc.I can easily create,edit, share and manage documents with PandaDoc.It is possible to sign documents electronically with PandaDoc.

Cons:

Everything work perfectly with PandaDoc hence I have nothing to complain.

PandaDoc Response

7 months ago

Thank you for your feedback and support of PandaDoc!

Andrei
Branch Manager in UK
Accounting, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

A complete documents solution

5.0 9 months ago

Comments: Panda Doc offered me complete documents solution for the business and the clients. Everything is stored on cloud and easy accessible for every parties.

Pros:

Managing the contracts for all the clients and the new ones was very difficult. PandaDoc offered me a complete solution for managing contracts, getting them signed and shared with all all departments. The price is the best on the market and support team does his job.

Cons:

Used a little over 6 month and no problems or cons encountered.

Masud
Customer Support Manager in US
Leisure, Travel & Tourism, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

A Great Way to Manage Documents With PandaDoc

5.0 12 months ago

Pros:

With PandaDoc, there is so much I like. Firstly, it makes signing easy and supports multi-party signing. The software comes with forms automation features and contract management is easy too. The software makes workflow and document management easy making it even better suited for business use.

Cons:

Well, PandaDoc is the best I have used in my career

PandaDoc Response

7 months ago

Thank you for your feedback and support of PandaDoc!

Ali
Developer in US
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Efficient Document Management with a Few Hiccups

4.0 3 months ago

Pros:

The ability to create, send, and track documents all in one platform is incredibly convenient. The e-signature feature has streamlined my workflow, saving me time and hassle. It also integrates smoothly with other tools, which is a huge plus.

Cons:

My experience with PandaDoc has been mostly positive. It has simplified the process of sending out contracts and getting them signed electronically, which has greatly improved efficiency. I appreciate how easy it is to use, but wish the pricing was more accessible for smaller companies.