---
description: Learn more about PandaDoc price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: PandaDoc Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Document Management Software](/directory/30063/document-management/software) > [PandaDoc](/software/131735/pandadoc)

# PandaDoc

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> Cloud-based document management platform that helps business track and handle documents such as proposals, quotes, and contracts.
> 
> Verdict: Rated **4.5/5** by 1243 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses PandaDoc?

PandaDoc is designed for businesses in professional services, education, healthcare, construction, sales, HR, marketing, technology, and other industries.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 1243 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: PandaDoc
- **Location**: San Francisco, US
- **Founded**: 2013

## Commercial Context

- **Starting Price**: USD 19.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Dutch, English, French, German, Polish, Spanish, Swedish
- **Available Countries**: American Samoa, Australia, Austria, Belgium, Brazil, British Virgin Islands, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Finland, France, Germany, Greece, Hungary, India, Ireland, Israel and 22 more

## Features

- Activity Tracking
- Approval Process Control
- Audit Trail
- Authentication
- Billing & Invoicing
- Bulk Uploading
- Business Process Automation
- CRM Integration
- Collaboration Tools
- Content Library
- Customer Database
- Customisable Forms
- Customisable Invoices
- Data Import/Export
- Data Security
- Document Capture
- Document Management
- Document Storage
- Electronic Payments
- Employee Management
- Engagement Tracking
- File Sharing
- Forms Creation & Design
- Forms Management
- Full Text Search
- Invoice Processing
- Mobile Payments
- Mobile Signature Capture
- Multi-Currency
- Multi-Party Signing
- Payment Processing
- Performance Management
- Pre-built Templates
- Price and Cost Calculations
- Process/Workflow Automation
- Product Configurator
- Progress Tracking
- Proposal Generation
- Quotes/Estimates
- RFP Management
- Reminders
- Sales Activity Management
- Status Tracking
- Task Management
- Tax Calculation
- Team Collaboration
- Template Management
- Templates
- User Management
- Workflow Configuration

... and 35 more features

## Integrations (42 total)

- ActiveCampaign
- Authorize.Net Connector
- Box
- Canva
- Close
- Copper
- Dropbox Business
- FreshBooks
- Freshsales
- Gmail
- Google Docs
- Google Drive
- Google Sheets
- Google Workspace
- Greenhouse

... and 27 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Document Management Software](https://www.capterra.com.au/directory/30063/document-management/software)

## Related Categories

- [Document Management Software](https://www.capterra.com.au/directory/30063/document-management/software)
- [Virtual Data Room Software](https://www.capterra.com.au/directory/30783/virtual-data-room/software)
- [Proposal Management Software](https://www.capterra.com.au/directory/10032/proposal-management/software)
- [Contract Management Software](https://www.capterra.com.au/directory/30078/contract-management/software)
- [Quoting Software](https://www.capterra.com.au/directory/30201/quoting/software)

## Alternatives

1. [Adobe Acrobat](https://www.capterra.com.au/software/1012240/adobe-acrobat-dc) — 4.7/5 (4169 reviews)
2. [monday.com](https://www.capterra.com.au/software/147657/monday-com) — 4.6/5 (5726 reviews)
3. [Docusign](https://www.capterra.com.au/software/121506/docusign) — 4.7/5 (9267 reviews)
4. [Bitrix24](https://www.capterra.com.au/software/113540/bitrix24) — 4.2/5 (984 reviews)
5. [Odoo](https://www.capterra.com.au/software/135618/odoo) — 4.2/5 (1294 reviews)

## Reviews

### "Poor customer service do not recommend" — 1.0/5

> **Ashley** | *19 November 2025* | E-Learning | Recommendation rating: 0.0/10
> 
> **Pros**: At the time support was great when we initially started - creating documents and having the ability to send documents in bulk
> 
> **Cons**: Overtime random charges are being added to our account and custoer service has gone down the his - if it is a browser issue - theyll  charge you for it.
> 
> Poor, disheartening - customer service or lack there of is disappointing and can not keep up to customer demand.

-----

### "Pandadoc is a flexible signing tool" — 4.0/5

> **Alex** | *21 December 2024* | Information Technology & Services | Recommendation rating: 7.0/10
> 
> **Pros**: It is a very flexible product, not unlike Word, it is very easy to adjust and you can add people for signatures. It is quite easy to learn too.
> 
> **Cons**: Legal documents with their various clauses and punctuation are not easy to bring into Pandadoc as the formatting gets lost during the cutover if you are bring Word docs into Pandadoc. I had to change them to PDFs before bringing in, otherwise I would lose the punctuation.
> 
> We used it as a way to present our proposals. It was synced with HubSpot and for 95% of the time it worked very well.

-----

### "Finally, an e-signature solution equipped with powerful features to scale up productivity." — 5.0/5

> **Connor** | *14 October 2024* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: Secure software with everything we needed to create professional documents. Has ready-to-use and customizable templates.
> 
> **Cons**: Unbeatable value for our business. No complications.
> 
> Insanely perfect integration capabilities and documents workflow streamlining.

-----

### "Easy to use but expensive" — 4.0/5

> **Stuart** | *11 September 2024* | Food Production | Recommendation rating: 9.0/10
> 
> **Pros**: It’s extremely easy to use and adopt in the workplace
> 
> **Cons**: Pricing is more expensive in comparison to similar softwares which offer similar features
> 
> It’s easy to use and adopt within the workplace, however there is more cost effective solutions available

-----

### "Easy to use, expensive" — 4.0/5

> **Billie** | *26 August 2024* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: It is easy to use and implement in your business. The template library is helpful in saving you time.
> 
> **Cons**: It is more pricey in comparison to competitors who offer similar features in their platform for cheaper.
> 
> It’s easy to use and implement and will save you time, however it is on the expensive side

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## Links

- [View on Capterra](https://www.capterra.com.au/software/131735/pandadoc)

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