MyRouteOnline

Who Uses MyRouteOnline?

sales calls, deliveries, maintenance, telecommunication, trucking, courier, recycling, inspections, insurance, real estate, laundry, snow plowing, landscaping, pool cleaning, newspapers, pest control

What Is MyRouteOnline?

Route optimization solution that converts addresses from an Excel file into a route plan to be shared via mobile or GPS.
Create a single route or several routes at once with Max. Duration, Max. Stops, etc
Optimize routes by the shortest, fastest or balanced way or keep the original order
Use territories to balance your workload
Get a map with turn-by-turn driving directions
Export your routes to excel
Save and reload routes online
Print a large map of your routes or territories.

MyRouteOnline Details

MyRouteOnline

http://www.myrouteonline.com/

Founded 2010

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MyRouteOnline pricing overview

MyRouteOnline does not have a free version but does offer a free trial. MyRouteOnline paid version starts at USD 29.95/month.


Starting Price

USD 29.95/month

Pricing Details

MyRouteOnline is offered across five pricing plans, outlined below. A free trial is available. • Mini: $29.95 per month or $499.95 per year on a pay-as-you-go subscription • Basic: $39.95 on a pay-as-you-go subscription • Pro: $49.95 per month and $42 per month billed annually • Premium: $99.95 per month and $1195.95 per year on a pay-as-you-go subscription • Corporate: $195.95 per month or $2200.95 per year on a pay-as-you-go subscription

Free Version

No

Free Trial

Yes

MyRouteOnline deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • In Person
  • Live Online
  • Documentation
  • Videos

MyRouteOnline Features

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Automated Scheduling
  • Billing & Invoicing
  • Compliance Management
  • Cost Tracking
  • Customer Database
  • Customizable Reports
  • Delivery Tracking
  • Dispatch Management
  • Employee Management
  • Equipment Maintenance
  • Fuel Management
  • GPS
  • Geographic Maps
  • Geolocation
  • Historical Reporting
  • Incident Reporting
  • Inspection Management
  • Inventory Management
  • Inventory Tracking
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mileage Tracking
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Motor Pool
  • Order Management
  • Purchase Order Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Route History
  • Route Management
  • Route Optimization
  • Routing
  • Scheduling
  • Status Tracking
  • Third Party Integrations
  • Tire Management
  • Transportation Management
  • VIN Lookup
  • Work Order Management

View full list of Fleet Management Software

  • 3PL Management
  • API
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • CRM
  • Cross Docking
  • Customer Database
  • Delivery Tracking
  • Demand Forecasting
  • Dispatch Management
  • Document Management
  • EDI
  • Fleet Management
  • Geographic Maps
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Label Printing
  • Location Tracking
  • Monitoring
  • Multi-Location
  • Order Management
  • Order Tracking
  • Purchase Order Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Returns Management
  • Route Management
  • Route Optimization
  • Shipping Labels
  • Shipping Management
  • Status Tracking
  • Strategic Planning
  • Supplier Management
  • Third Party Integrations
  • Transportation Management
  • Warehouse Management
  • Work Order Management

View full list of Logistics Software

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Customer Database
  • Data Import/Export
  • Delivery Tracking
  • Dispatch Management
  • Drag & Drop
  • Driver Management
  • Electronic Signature
  • Employee Management
  • Fuel Tracking
  • GPS
  • Geographic Maps
  • Geolocation
  • Inventory Management
  • Live Driver Tracking
  • Location Tracking
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Order Management
  • Order Tracking
  • Performance Metrics
  • Progress Tracking
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real-time Updates
  • Reporting & Statistics
  • Route Management
  • Route Optimization
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Shipping Management
  • Status Tracking
  • Territory Management
  • Third Party Integrations
  • Transportation Management
  • Two-Way Communication
  • Voice Recognition
  • Work Order Management

View full list of Route Planning Software

  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Carrier Management
  • Communication Management
  • Customer Database
  • Customer Management
  • Customizable Reports
  • Delivery Tracking
  • Discount Management
  • Dispatch Management
  • Document Management
  • EDI
  • Employee Management
  • Fleet Management
  • Geographic Maps
  • Inventory Management
  • Invoice Management
  • Live Driver Tracking
  • Location Tracking
  • Monitoring
  • Order Management
  • Order Tracking
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Route Management
  • Route Optimization
  • Routing
  • Scheduling
  • Self Service Portal
  • Shipment Tracking
  • Shipping Labels
  • Shipping Management
  • Status Tracking
  • Supplier Management
  • Third Party Integrations
  • Transportation Management
  • Work Order Management

View full list of Transportation Management Systems

MyRouteOnline Alternatives

More MyRouteOnline alternatives

MyRouteOnline Reviews

Read all reviews

Overall rating

4.6/5

Average score

Ease of Use 4.6
Customer Service 4.7
Features 4.4
Value for Money 4.6

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Yisroel P.
School IT
Education Management, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 10/04/2019

"Saved the day"

Pros: We were running a fundraiser for our school. We used to manually figure out delivery routes. Using My Routes Online saved us hours and hours of time. We simply uploaded our spreadsheet of addresses and choose the amount of driving routes and the software did the rest.

Cons: No cons. In a school setting we only need routes a few times a year.... Now if it could grade papers... Then we would be talking:-)

Vendor Response

by MyRouteOnline on 11/04/2019

Thank you so much for your feedback. We'll be here again, for the next time you'll need us :-)

  • Reviewer Source 
  • Reviewed on 10/04/2019
Calder B.
Community Engagement Coordinator
Nonprofit Organization Management, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 27/05/2020

"Great tool and great company"

Comments: Our experience with MyRouteOnline has been exceptional. When COVID-19 pandemic struck, our nonprofit food pantry needed to quickly switch our service model and we decided door-to-door delivery would be the safest and most convenient for our clients, many of whom us public transportation in normal circumstances. MyRouteOnline is easy to use for our administrators and our drivers, while making the process of reaching hundreds of clients much more efficient. What impresses us most, however, is their customer service. The team at MyRouteOnline has gone above and beyond to help meet our needs as a nonprofit and have been incredibly quick in responding to our questions.

Pros: The address upload process is incredibly easy and the software makes it simple to complete the inevitable data cleanup needed with street addresses. Perhaps the most helpful features are the user friendly route customization options. Because our nonprofit receives help from volunteer drivers, the number of routes we need varies from day to day. MyRouteOnline makes it simple to optimize our routes based on changing needs. Finally, the app makes it easy for us to transfer routes to our drivers and for them to navigate.

Cons: We have been very satisfied with the software. One feature that would be helpful in our work specifically is the ability to split the stops unevenly among our drivers, since volunteers have varying vehicle capacity and time availability.

Vendor Response

by MyRouteOnline on 05/06/2020

Thanks Calder, we truly appreciate your kind feedback. Happy to be here for you. Keep up the good work and stay safe!

  • Reviewer Source 
  • Reviewed on 27/05/2020
Saro T.
Owner
Wholesale, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 25/03/2021

"Best route service"

Pros: Optimizing, import export features are user friendly

Cons: Sometimes it takes longer than I would like to optimize

Vendor Response

by MyRouteOnline on 08/04/2021

Thank you Saro!

  • Reviewer Source 
  • Reviewed on 25/03/2021
Shane P.
General Manager
Hospitality, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    3 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    Unrated
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 20/05/2020

"A solid route planner"

Comments: Please don't take the what I like least section to heart because I genuinely love this program and its a real life saver for me even with copy and pasting hundreds of addresses each week. I love the sleek new update and I hope you guys don't stop improving it. I genuinely think an interactive tour for new users would be beyond helpful. Like I mentioned before I find the guides that are currently available not helpful and some sections just mention the fact that you can do something without actually explaining it to a point where its useful.

Pros: I loved loved loved the fact that I could title each stop. Every address corresponds to a dog we pick up which I then set a pick-up time for in our software. This feature hands down won me over. At first it was really nice to just put the dogs name and address then have a route. As I became more confident with the software I was able to explore other options for automatically optimizing our routes for efficiency. The new update is so much cleaner and user friendly. As soon as I noticed the Beta option, I used that going forward. I like having the ability to save routes which is a huge time saver for me! I don't have to leave the routes open anymore; if a client requests a service that needs to go in one of the existing routes, it's so easy to load up the route and add it in last minute since importing addresses isn't an option for me... at least I don't think so lol

Cons: There is a serious lack of information on how to use the program. Personally I find the information that is available hard to navigate, all over the place and dysfunctional. The videos that are suppose to help you get started look like they were from the 90's, very dry content and not overly helpful. Popups that you could enable or disable would be neat. It could guide you along the way when starting to help you get the most out of the software. Or even little hint buttons beside items that explain how to use it and what it actually does. How does performing a specific action effect the outcome? For example: mixing territories... I haven't the life of me what that is for. I would love to be able to manage multiple routes without having to open several tabs on my computer... I think this is already an option but I'm unable to figure it out and that's a huge dissapointment. The algorithm doesn't always setup routes efficiently and lots of times I can rearrange it to make it shorter. Thats not an issue but what would be nice is when using the drag and drop to rearrange you could select multiple stops instead of waiting for it load a new route with each adjustment.

Vendor Response

by MyRouteOnline on 05/06/2020

Thank you Shane for taking the time to write such a detailed feedback. We'll work on our user-guide section to make it friendlier to all our customers.

  • Reviewer Source 
  • Reviewed on 20/05/2020
James S.
President
Government Relations, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 28/03/2020

"The Best Routing Software and Customer Service on the Market"

Comments: Unlike other routing options out there, and we look at everyone we could find, My RouteOnline is focused on businesses other than trucking. It has all the features a non-trucking business would need and the classic version of the program is well done and streamlined. The new version has some added features that some may need but the downside is a lot of the features in the classic version have gotten more convoluted requiring more user input to complete the same task. The nice thing is you have options to use whichever version you prefer “for me it’s classic version all the way”.
For my colleagues and I, My RouteOnline has been brought down to us by the routing gods in the sky. None of us can go back to the stress of not knowing if we are going to make our appointment times, not to mention all the hours saved from not having to manually enter in all the addresses into a GPS and, the list goes on! My business relies on this product and I trust the developer, as such we are not interested in looking at any other products and we will be using this product indefinitely.
If you have a business where you have multiple stops each day with or without appointments you are spinning your wheels and burning valuable time if you’re not using this product.

Pros: Some years back my colleagues and I were looking for a routing solution and we had a clear idea of what we were looking for. Our service requires us to drive all over the county and be on time for all of our appointment windows.
My RouteOnline is simple to use, we can easily upload the routes to our Garmin GPS’s in our trucks, we know well in advance if we’re not going to be able to make an appointment window and can make adjustments with the customer in advance in a relaxed and timely fashion.

Cons: Love the classic version, dislike the new version because the new version has gotten more convoluted requiring more clicks and consuming more time to complete the same task then in the classic version.
New features in the new version are fantastic but for me not worth the added headache and hassle of dealing with unnecessary drop-down windows. Time is money and efficiency is a top priority for me.

Vendor Response

by MyRouteOnline on 05/06/2020

Thank you James! for your great feedback and honesty! The new planner was designed to put all related items under menus and we understand that some users do not appreciate this as much as we thought. We are happy that the classic version does the job right :-)

  • Reviewer Source 
  • Reviewed on 28/03/2020