---
description: Learn more about Amivu price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Amivu Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Amivu](/software/1312822/Amivu)

# Amivu

Canonical: https://www.capterra.com.au/software/1312822/Amivu

> Cloud-based customer service platform that unifies WhatsApp and website chat with conversation assignment, queue management.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Amivu?

Small to midsize businesses in Brazil, particularly those running customer service teams via WhatsApp and website chat. Best suited for teams starting from 3 seats.

## About the vendor

- **Company**: Amivu

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Pricing Details**: Simple per-user pricing, all features included in every plan: WhatsApp, Instagram and website chat in one inbox, Ami (AI assistant), broadcasts, automations and CRM. Prices in BRL. Longer billing periods get up to 30% off.
- **Target Audience**: 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Portuguese
- **Available Countries**: Brazil, United States

## Features

- AI Copilot
- AI/Machine Learning
- Activity Dashboard
- Alerts/Escalation
- Automated Responses
- Automated Routing
- Autoresponders
- Chatbot
- Code-free Development
- Collaboration Tools
- Customer Database
- Customer Support
- Customisable Branding
- Lead Qualification
- Macros/Templated Responses
- Multi-Channel Communication
- Natural Language Processing
- Pre-Configured Bot
- Prioritization
- Proactive Chat
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- Workflow Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Live Chat Software](https://www.capterra.com.au/directory/30797/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.capterra.com.au/directory/30797/live-chat/software)
- [Chatbot Software](https://www.capterra.com.au/directory/32448/chatbot/software)
- [Help Desk Software](https://www.capterra.com.au/directory/30008/help-desk/software)

## Alternatives

1. [Freshdesk](https://www.capterra.com.au/software/124981/freshdesk) — 4.5/5 (3487 reviews)
2. [Text](https://www.capterra.com.au/software/1078275/Text) — 4.7/5 (32 reviews)
3. [Zendesk Suite](https://www.capterra.com.au/software/164283/zendesk) — 4.4/5 (4094 reviews)
4. [Social Intents](https://www.capterra.com.au/software/211547/social-intents) — 4.7/5 (10 reviews)
5. [EngageBay CRM](https://www.capterra.com.au/software/178819/engagebay-marketing) — 4.6/5 (912 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1312822/Amivu)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10263953/Amivu/> |
| en-AE | <https://www.capterra.ae/software/1312822/Amivu> |
| en-AU | <https://www.capterra.com.au/software/1312822/Amivu> |
| en-CA | <https://www.capterra.ca/software/1312822/Amivu> |
| en-GB | <https://www.capterra.co.uk/software/1312822/Amivu> |
| en-IE | <https://www.capterra.ie/software/1312822/Amivu> |
| en-IL | <https://www.capterra.co.il/software/1312822/Amivu> |
| en-IN | <https://www.capterra.in/software/1312822/Amivu> |
| en-NZ | <https://www.capterra.co.nz/software/1312822/Amivu> |
| en-SG | <https://www.capterra.com.sg/software/1312822/Amivu> |
| en-ZA | <https://www.capterra.co.za/software/1312822/Amivu> |

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