---
description: Learn more about ModalCRM price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ModalCRM Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Online CRM Software](/directory/30072/online-crm/software) > [ModalCRM](/software/1311965/ModalCRM)

# ModalCRM

Canonical: https://www.capterra.com.au/software/1311965/ModalCRM

> Cloud-based live chat tool that unifies website chat, Telegram, Viber, WhatsApp, and Instagram into one inbox.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses ModalCRM?

Small to midsize businesses, particularly those in the Ukrainian market seeking a locally operated alternative to other live chat tools.

## About the vendor

- **Company**: ModalCRM

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Ukrainian
- **Available Countries**: Ukraine, United States

## Features

- Contact Management
- Interaction Tracking
- Lead Management

## Support Options

- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Online CRM Software](https://www.capterra.com.au/directory/30072/online-crm/software)

## Related Categories

- [Online CRM Software](https://www.capterra.com.au/directory/30072/online-crm/software)
- [CRM Software](https://www.capterra.com.au/directory/2/customer-relationship-management/software)

## Alternatives

1. [Zoho CRM](https://www.capterra.com.au/software/155928/zoho-crm) — 4.3/5 (7002 reviews)
2. [Bigin by Zoho CRM](https://www.capterra.com.au/software/204998/bigin-by-zoho-crm) — 4.7/5 (744 reviews)
3. [HubSpot CRM](https://www.capterra.com.au/software/152373/hubspot-crm) — 4.5/5 (4491 reviews)
4. [Creatio AI CRM](https://www.capterra.com.au/software/130149/bpm-online-crm) — 4.7/5 (151 reviews)
5. [Capsule](https://www.capterra.com.au/software/124041/capsule) — 4.5/5 (168 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/1311965/ModalCRM)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10263091/ModalCRM/> |
| en-AE | <https://www.capterra.ae/software/1311965/ModalCRM> |
| en-AU | <https://www.capterra.com.au/software/1311965/ModalCRM> |
| en-CA | <https://www.capterra.ca/software/1311965/ModalCRM> |
| en-GB | <https://www.capterra.co.uk/software/1311965/ModalCRM> |
| en-IE | <https://www.capterra.ie/software/1311965/ModalCRM> |
| en-IL | <https://www.capterra.co.il/software/1311965/ModalCRM> |
| en-IN | <https://www.capterra.in/software/1311965/ModalCRM> |
| en-NZ | <https://www.capterra.co.nz/software/1311965/ModalCRM> |
| en-SG | <https://www.capterra.com.sg/software/1311965/ModalCRM> |
| en-ZA | <https://www.capterra.co.za/software/1311965/ModalCRM> |

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