---
description: Learn more about Paycom price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
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title: Paycom Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Workforce Management Software](/directory/30210/workforce-management/software) > [Paycom](/software/130949/paycom)

# Paycom

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> Paycom is a leading human capital management software provider that helps organizations across the U.S. and internationally.
> 
> Verdict: Rated **4.4/5** by 1400 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Paycom?

Through built-in decisioning logic and full-solution automation, Paycom reduces administrative burden for HR, managers and employees while streamlining HR and payroll processes.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 1400 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Paycom
- **Location**: Oklahoma City, US
- **Founded**: 1998

## Commercial Context

- **Pricing Details**: Contact Paycom for pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Brazilian Portuguese, Czech, Dutch, English, European Portuguese, French, German, Hungarian, Italian, Polish, Portuguese, Romanian, Spanish, Turkish
- **Available Countries**: Canada, Ireland, Mexico, United Kingdom, United States

## Features

- Applicant Tracking
- Approval Process Control
- Attendance Tracking
- Audit Management
- Availability Management
- Background Screening
- Benefits Dashboard
- Benefits Management
- Bonus Management
- Budget Management
- Business Process Automation
- Calendar Management
- Candidate Management
- Check Printing
- Clock In/Out
- Compensation Management
- Compensation Statements
- Competency Management
- Compliance Tracking
- Content Library
- Course Management
- Course Tracking
- Customisable Forms
- Dashboard
- Direct Deposit
- Employee Database
- Employee Profiles
- Employee Self Service
- Expense Tracking
- Feedback Management
- Goal Management
- Interview Management
- Market Data Analysis
- Online Benefits Enrollment
- Performance Review Management
- Progress Tracking
- Real-time Scheduling
- Receipt Management
- Reference Checking
- Salary Planning
- Self Service Portal
- Skills Assessment
- Status Tracking
- Succession Planning
- Tax Compliance
- Tests/Assessments
- Time Off Management
- Trend Analysis
- W-2 Preparation
- Workflow Configuration

... and 106 more features

## Integrations (3 total)

- Hotel Effectiveness
- Indeed Hiring Platform
- Restaurant365

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Workforce Management Software](https://www.capterra.com.au/directory/30210/workforce-management/software)

## Related Categories

- [Workforce Management Software](https://www.capterra.com.au/directory/30210/workforce-management/software)
- [Payroll Software](https://www.capterra.com.au/directory/30202/payroll/software)
- [Benefits Administration Software](https://www.capterra.com.au/directory/10025/benefits-administration/software)
- [Onboarding Software](https://www.capterra.com.au/directory/30819/onboarding/software)
- [Expense Report Software](https://www.capterra.com.au/directory/30559/expense-report/software)

## Alternatives

1. [Rippling](https://www.capterra.com.au/software/172127/rippling) — 4.9/5 (4885 reviews)
2. [Deel](https://www.capterra.com.au/software/205015/deel) — 4.9/5 (4314 reviews)
3. [Paylocity](https://www.capterra.com.au/software/86714/webpay) — 4.3/5 (1974 reviews)
4. [RUN Powered by ADP](https://www.capterra.com.au/software/185859/run) — 4.6/5 (1569 reviews)
5. [ADP Workforce Now](https://www.capterra.com.au/software/155895/workforcenow) — 4.4/5 (7281 reviews)

## Reviews

### "Paycom Review" — 5.0/5

> **Jack** | *26 March 2026* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: Having payroll, HR data, and employee-related processes all in one place is very convenient. The automation helps reduce errors and saves time during payroll cycles.
> 
> **Cons**: The initial setup can be quite demanding depending on the organisation. The employee self-service access is also a real plus in day-to-day use.
> 
> Paycom streamlines payroll and human resources management in a structured environment and saves time during.

-----

### "Not global - good for American teams only" — 4.0/5

> **Rachel** | *5 December 2024* | Biotechnology | Recommendation rating: 7.0/10
> 
> **Pros**: Paycom has a lot of useful functions such as the learning management system in the form of Paycom Learning and basic HR system functions such as leave approval. There's an ATS which we haven't set up since we adopted the system a few years ago.
> 
> **Cons**: We tried to adopt Paycom for our Australian operations but the app didn't work in that region and we encounter roadblocks (social security numbers don't exist in Australia but it was required for log in, payroll tax rates couldn't be adapted for this region). Ultimately, we could have tried to make it work but when we were looking into it, our management team decided to proceed with a local product. We were informed that the system would work in Australia but when it came to implementation it didn't  - left a sour taste with the management team. User interface is also old-fashioned and looks clunky from the 90s.
> 
> I use paycom to track our US team's learning, but there's no easy way to create a report just for that team so I have to resort to going into each user profile one by one to check if they have completed certain training. If it can be done, I can't find it in the list of pre-determined reports.

-----

### "Comprehensive HR Platform with Strong Automation" — 5.0/5

> **Anish** | *27 August 2026* | Accounting | Recommendation rating: 9.0/10
> 
> **Pros**: Paycom offers a comprehensive platform that combines payroll, HR, benefits, time tracking, and employee management in one place. The employee self-service features are convenient, and automation helps reduce manual administrative tasks. The interface is generally easy to navigate and provides good visibility into employee information.
> 
> **Cons**: Some features can take time to learn, especially when setting up more complex workflows and configurations. Certain reporting and customization options could also be more flexible.
> 
> Overall, my experience with Paycom has been positive. It provides a centralized solution for managing payroll and HR processes while reducing manual work through automation. The platform is reliable and useful for both employees and HR teams, although some advanced functionality has a learning curve.

-----

### "One stop shop" — 5.0/5

> **mayra** | *1 October 2026* | Nonprofit Organization Management | Recommendation rating: 7.0/10
> 
> **Pros**: one-stop shop for HR and employee management. From payroll and benefits to leave administration, personnel records, career advancement, and workers' compensation, everything is centralized in one platform.
> 
> **Cons**: setting up takes a while but with any system you have to learn it and then its smooth sailing from there
> 
> Paycom has been an excellent solution for our organization. As a public agency, we appreciate having benefits administration, payroll, leave of absence tracking, personnel records, career development tools, and even workers' compensation management all in one system. The platform is user-friendly, efficient, and helps streamline many HR processes that would otherwise require multiple systems. Overall, it's been a great experience, and I would recommend Paycom to other agencies looking for a comprehensive, all-in-one HR solution.

-----

### "Good HRIS With Personnel Drawbacks" — 3.0/5

> **Irvin** | *27 August 2026* | Health, Wellness & Fitness | Recommendation rating: 5.0/10
> 
> **Pros**: I do like the fact that the HRIS is a one stop shop. You have the capability of customizing. I also do like that the system continues to evolve and grow.
> 
> **Cons**: The Paycom team has major turnover. These transitions are often random, and unannounced. I have found that who you get as your team is a coin toss. You may get someone extremely competent, or you may get someone who's aloof and just wants to see features as add on's to the account. Response times regarding major issues are often lackluster. When a response is given, then what happens is the answer are vague, or not accurate. Paycom employee is not consistent, and often underwhelming.

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## Links

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