Who Uses This Software?

Medical lab platform for the healthcare industry which helps with data security, EMR interface, patient portal, order entry, reporting and more.

Average Ratings

9 reviews
  • Overall 4 / 5
  • Ease of Use 4 / 5
  • Customer Service 4 / 5
  • Features 4 / 5
  • Value for Money 4 / 5

Product Details

  • Pricing Details Contact Apex Healthware for pricing details.
  • Free Version No
  • Free Trial No
  • Deployment Cloud, SaaS, Web
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support Business Hours

Vendor Details

  • Apex Healthware
  • http://www.apexhealthware.com
  • Founded 2007

About Apex LIS

Affordable LIS available as inhouse or web-based solution.Perfect for Physicians Office Lab! HL7 interfaces for EMR and Reference Lab sendouts. $400 per month includes unlimited users, three analyzer interfaces and support 8 to 5. CLIA-compliance suite makes it easy to comply with regulatory requirements. Easy-to-use application can be installed in a day and web-training available. LIS is easily configured to meet your exact analyzer and workflow requirements.

Apex LIS Features

  • Data Analysis Auditing
  • Data Security
  • EMR Interface
  • Fax Management
  • Lab Instrument Interface
  • Multi-Location Printing
  • Online Instrumentation
  • Physician Test Panels
  • Procedure-Based Billing
  • Sample Tracking

Apex LIS Most Helpful Reviews

Great Support Behind The Product

Reviewed on 20/05/2019
David D.
Director of IT
Medical Practice, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: When I was brought on as the IT Director, this app was the biggest open issue. After doing some testing I found that our ISP latency response time was extremely high thus being the underlying issue with the app communicating with our cloud server. Called and had a discussion with Oscar, we had a test console deployed into our Citrix environment that evening and began testing the next day. Console ran like a champ and my staff couldn't be more thankful!

Pros: For the price it's really hard to beat. Anytime we have any issue we are able to get a tech on the phone and get the issue resolved in a timely manner.

Cons: Sometimes devices stop communicating and the system needs to be rebooted. We've put in a process to simply reboot the workstation every evening and this seems to have minimized this issue.

Vendor Response

by Apex Healthware on 21/05/2019

Thank you for your kind review its a pleasure to be of service to Legacy ER

Apex for your POL LIS

Reviewed on 29/04/2019
Lisa C.
Lab Manager
Medical Practice, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: An LIS in the POL results in more timely results without transcription errors. However, most LIS are designed for large hospitals and are so expensive that the average POL cannot even consider the cost of installing one. Apex has changed that. I am the Lab Manager in a POL with 8 providers performing over 100,000 labs on an annual basis, and I must say that this was our best purchase ever! As a plus, the customer support has been very timely and personable.

Pros: The Apex LIS is perfect for the Physician Office Lab. Not only does it provide all the features needed, but, unlike most of its competitors, its is very affordable!

Cons: I honestly do not have anything negative to say about the Apex system.

Vendor Response

by Apex Healthware on 08/05/2019

Thank you for you for allowing us to be your LIMS. Its a pleasure!

Apex sucks! Unprofessional answer...... yes. Truthful?.......Absolutely

Reviewed on 06/08/2016
Shane H.
Physician
Hospital & Health Care, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
1/5
Overall
3 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Apex had good customer service initially, in fact I referred several other clinics to them in the first year after opening in 2009. At first they seemed very responsive to our clinic needs, however, over the years they have gone significantly downhill. As in I don't think customer service could get any worse.

Pros: Most of the time Apex works just fine. But how many software programs do you know that work perfectly all of the time? Its when it is NOT working is when you see their true colors. When see a companies response when things aren't working is when you measure the value of the company and the software program.

Cons: For 13 months now we have been trying to get Apex to interface with LabCorp. This is a process that should only take 2 weeks or less. Our clinic is NOT the only one having problems with Apex. Here we are 13 months later and still no interface. The problem is that clinics are held hostage by software companies because it is frequently cost prohibitive to drop your LIS company and switch to another (same thing with EMR's). At MedNorth we are at the point where we are going to just bite the bullet and switch to a new LIS company....that's how bad it is.

Vendor Response

by Apex Healthware on 30/04/2019

Dr Hill we are sorry to hear of your frustration. Please note that this interface (1 of over 100) was completed by us in 10 weeks but we waited on your EMR for 9 months to complete delivery of insurance & guarantor data. what can we do to make this right for you?

SignatureCare Emergency centers Love using Apex LIS

Reviewed on 10/05/2019
Khalid K.
CTO
Health, Wellness & Fitness, 501-1,000 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We love using the software as it provides us the central platform to manage our in-house lab. We are able to serve our patients faster and efficiently.

Pros: It is user-friendly and easy to learn after it is initially set up by the expert staff at Apex support. We have worked with them to centralize the use across multiple facilities and successfully integrated with our EMR software. Results transfer to our EMR seamlessly.

Cons: Sometimes communications to the devices break but Apex support has set up a robust recovery process.

Vendor Response

by Apex Healthware on 13/05/2019

You are most kind. It is a pleasure to be of service to SignaureCare!

Good software

Reviewed on 02/07/2019
Gregory G.
Manager
Hospital & Health Care, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We have been working with APEX for over 5 years and we have never had a major issue. They have created multiple interfaces for our laboratory and it has always been done relatively quickly. When there is a delay in my experience it is the other party that is slowing the projects down.

Pros: I like the team behind Apex a lot. They are responsive to requests, and try to accommodate us without nickel and diming.

Cons: The biggest shortcoming of the software for us is that there is no easy way to enter manual tests results from worksheets.

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