15 years helping Australian businesses
choose better software

What Is MarketSharp?

Get Organized, Grow Sales and Work Less!
MarketSharp is a simple-to-use, industry- specific,web-based CRM (Customer Relationship Management) solution designed specifically for remodelers, contractors and home improvement pros. With mobile accessibility and the tools to improve effectiveness and efficiencies, MarketSharp helps generate more qualified leads, close more profitable sales, increase production volume and create satisfied referral-giving customers.

Who Uses MarketSharp?

MarketSharp is the essential CRM solution designed for remodelers, contractors and home service professionals.

MarketSharp Software - Direct Mail Marketing
MarketSharp Software - Calendar
MarketSharp Software - Sale & Source Dashboard
MarketSharp Software - Sales Appt Routing
MarketSharp Software - Production /Job View

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Reviews of MarketSharp

Average score

Overall
4.2
Ease of Use
4.1
Customer Service
4.5
Features
4.2
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
48%
4
36%
3
12%
1
4%
Rhonda
Rhonda
Owner in US
Verified LinkedIn User
Used the Software for: 2+ years
Reviewer Source

Great CRM company to work with. Their tech support team is super friendly and have all been great

5.0 6 years ago

Comments: Great CRM company to work with. Their tech support team is super friendly and have all been great to work with the last sixteen years. We love MarketSharp and what it brings to the table for our business. We can't imagine how we could do it without them.

Pros:

I like how it integrates all of the business functionalities into one software system. It is extremely easy to use and the support people are beyond friendly and helpful.

Cons:

They are constantly working on new updates and features. I'm hoping their next update will allow access to individual contacts from the reporting page.

Trish
Owner in US
Construction, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Marketsharp review

5.0 3 years ago

Comments: Customer service has been the best we have ever had with any CRM program and we love how easy it is to get help almost immediately with anything we need.

Pros:

I love that we can set up automated emails and text messages to go to our clients

Cons:

Scheduling installations and assets has been difficult but not sure we know exactly how to use for what we need yet.

Elmer
Owner in US
Construction, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

Terrible terrible software

1.0 2 months ago

Comments: It was awful, do not sign a contract with this company

Pros:

I hated everything about it and the customer service is the worst I have ever seen.

Cons:

The worst customer service ever , they were terrible

Todd
President in US
Construction, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

MarketSharp Rave Reviews

5.0 3 years ago

Comments: Pleased with the functionality. The cloud based data gives me piece of mind. I recommend the software to friends in the construction industry.

Pros:

Seamless data capture and integration with Leap/Quickbooks.

Cons:

The setup was arduous for a tech novice.

Annemarie
Co-Owner in US
Construction, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Very happy with product and service

5.0 4 years ago

Comments: We have been really happy with the functionality. We compared MarketSharp and Salesforce before purchasing. Though MarketSharp was more expensive, the built in functionality for our business, and the industry and business intelligence we get with the monthly webinars has been worth it.

Pros:

Ability to track and automate customer communications, manage activities, track whether we are meeting sales goals, integrations with lead generation sources and calendars, monthly webinars on how to better use the system and on key business metrics.

Cons:

Would like to be able to customize our dashboard, however we can still get the data we need through reporting features.