GreenRope

Loving greenrope

Comments: Fantastic experience. My complaints are so minimal in comparison to what such a robust solution delivers

Pros:

I really like the multi-use functionality of the system. You can pick what you do and don't want to use. Additionally there is such a deep level of detail that you can use to cultivate sales.

Cons:

Not a fan of landing pages and the admin section.

Alternatives Considered: Salesforce Sales Cloud

Reasons for Choosing GreenRope: Keap bought infusionsoft but didnt really grasp the functionality that infusionsoft had going.

Switched From: Keap

Reasons for Switching to GreenRope: It had all the features we needed plus so many fun bonus features.

The complete operaitonal solution

Comments: GreenRope is an excellent solution for any organization that is looking to increase efficiency, improve viability and streamline operations. As a start-up software company that has grown organically, we found ourselves operating in silos and using multiple pieces of software to manage projects, lead flow, and order fulfillment, etc. With one piece of software, GreenRope has allowed us to integrate all components of our operation and, as an executive, I have real time viability into my team's daily updates and activities. We are now maximizing our sales efforts by capitalizing on the contacts we've amassed and building a cohesive marketing strategy with automated drip campaigns, social media integration, and webinars. My team appreciates operating from one dashboard and the reduction in manual processes (and follow up from me:) around day to day customer service and project management. We are confident we can not only improve our internal operation, but our customer's experience as well. After a comprehensive review of solutions on the market, we were pleasantly surprised with GreenRope's extensive capabilities at a very affordable price. After eliminating several subscriptions, we find ourselves at a net savings in software spend as well!

Pros:

Comprehensive capabilities to manage our entire customer journey from lead generation to marketing automation, website traffic analytics, opportunity management, customer project management, invoicing, and customer service (surveys, help tickets, etc.) I can now manage my entire operation and team from one dashboard.

Cons:

While this is ultimately a wonderful problem to have, the sheer volume of features makes it a bit daunting to get started. However, in just a few weeks, we've automated multiple manual functions making the investment of time well worth it!

Alternatives Considered: Insightly, Salesforce Sales Cloud and HubSpot CRM

Reasons for Switching to GreenRope: Integration of multiple functions of our business and 30,000 foot visibility into our operation for a much lower price than the various tools we looked at in disparate parts.

Overall, it's been just OK. It gets the job done but not always a great experience

Comments: The experience of learning a new system is always beneficial in growing your skills. The analytics and dashboard reporting were also benefits for reviewing and improving campaigns.

Pros:

Easy access to email templates and media library. Easy to upload new content. Easy to delete and move content within system. Easy to send test sends on emails. Support staff is friendly and they try to be helpful. Finally updated tool so you can search for items more easily, yay. They are regularly working to improve the product.

Cons:

It's buggy and there are weird nuances to get used to within environments. Have to clear cache FREQUENTLY or issues occur. GR team does updates and doesn't notify their clients and sometimes this causes issues during important deadlines. Waiting for email test sends to hit inbox can be painful. No nesting folders for content available, so our list of emails and assets is LONG and not well organized. Can't upload a photo into the contact area- which is big issue for us in sending personalized emails on behalf of our HUGE sales staff with unique and varied information. The GR team hasn't been able to solve this for us and their workarounds don't really apply to our org.

It'll save you money. Seriously.

Comments: Excellent - and very surprised. I'm geuninely impressed. This is an unusual experience for me. ;-)

Pros:

I keep finding more stuff that it can do. We invested in it for the CRM part. And then found that it provides a store, a learning platform for our online courses, excellent email marketing, calendar booking schedule. These are all things we're not having to pay someone else for, so instead of expecting a return on investment in the coming months - we've already got it from day 1.

Cons:

It's a big powerful thing, and therefore it can be a BIT complicated - but there's plenty of support available, so it's really not an issue.

Alternatives Considered: ActiveCampaign, Salesforce Sales Cloud, Keap, HubSpot CRM and ACTIVE Camps

Reasons for Choosing GreenRope: Better email marketing, we needed a CRM anyway. And of course, it's got all the extras.

Switched From: AWeber

Reasons for Switching to GreenRope: I liked the pricing structure that right from the start you get ALL the functionality. I also liked that it offers so much more - and you don't have to keep paying for extra bits - it's all there.

Versatile and All-Encompassing

Comments: Our problem before GreenRope is that we are a small business with high volume of records. Softwares that could handle our volume were not affordable or approachable for small business. GreenRope has been a great solution for us, and I am very impressed with their support.

Pros:

- Affordable - Contains everything we need in one software, whether email, database management, automation, sales management, etc. - Great support and resources - Database organization possibilities - Easy visual interface for sales team

Cons:

There are a few functionality efficiencies that they are still adding to the system. Example: cloning a contact record. But they are very responsive to suggestions and have developed many new features in the short time we have been a customer.