---
description: Learn more about LeadSquared price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LeadSquared Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Patient Engagement Software](/directory/31085/patient-engagement/software) > [LeadSquared](/software/130199/leadsquared)

# LeadSquared

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> The AI-powered platform that unites sales, marketing, field, and service teams to automate workflows and drive outcomes at scale.
> 
> Verdict: Rated **4.3/5** by 167 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses LeadSquared?

LeadSquared is used by 1,600+ education, healthcare, financial services, IT services, real estate, tech marketplaces, and other high-volume B2C businesses to improve their sales efficiency.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 167 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: LeadSquared
- **Location**: Edison, US
- **Founded**: 2012

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: Please contact us for details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Hindi, Indonesian, Vietnamese
- **Available Countries**: Australia, Canada, India, Mexico, New Zealand, Philippines, Singapore, South Africa, United Arab Emirates, United States

## Features

- Activity Tracking
- Admissions Management
- Application Management
- Appointment Management
- Automated Scheduling
- CRM
- Call Routing
- Campaign Management
- Campaign Scheduling
- Candidate Management
- Commission Management
- Communication Management
- Computer Telephony Integration
- Confirmations/Reminders
- Conversion Tracking
- Customer Database
- Customer Segmentation
- Data Security
- Dispatch Management
- Document Management
- Email Marketing
- Email Tracking
- For Financial Institutions
- For Healthcare
- For Insurance Industry
- Forms Management
- HIPAA Compliant
- Interactive Learning
- Landing Pages/Web Forms
- Learning Management
- Live Chat
- Marketing Automation
- Mobile Access
- Mobile Optimization
- Online Scheduling
- Online Time Clock
- Patient Communications
- Patient Intake
- Performance Metrics
- Polls/Voting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Route Optimization
- Sales Activity Management
- Sales Reports
- Scheduling
- Search/Filter
- Subscriber Management
- Work Order Management

... and 70 more features

## Integrations (21 total)

- Acuity Scheduling
- Adobe Commerce
- Ameyo
- BigCommerce
- CallRail
- Freshdesk
- Gmail
- GoTo Webinar
- Google Analytics 360
- Instapage
- LiveChat
- Meta for Business
- Microsoft Outlook
- Olark
- Salesforce Sales Cloud

... and 6 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Patient Engagement Software](https://www.capterra.com.au/directory/31085/patient-engagement/software)

## Related Categories

- [Patient Engagement Software](https://www.capterra.com.au/directory/31085/patient-engagement/software)
- [Student Engagement Software](https://www.capterra.com.au/directory/31577/student-engagement-platform/software)
- [CRM Software](https://www.capterra.com.au/directory/2/customer-relationship-management/software)
- [Applied Behaviour Analysis Software](https://www.capterra.com.au/directory/31815/applied-behavior-analysis/software)
- [Home Health Care Software](https://www.capterra.com.au/directory/10036/home-health-care/software)

## Alternatives

1. [HubSpot CRM](https://www.capterra.com.au/software/152373/hubspot-crm) — 4.5/5 (4461 reviews)
2. [Zoho CRM](https://www.capterra.com.au/software/155928/zoho-crm) — 4.3/5 (6975 reviews)
3. [Bigin by Zoho CRM](https://www.capterra.com.au/software/204998/bigin-by-zoho-crm) — 4.7/5 (731 reviews)
4. [EngageBay CRM](https://www.capterra.com.au/software/178819/engagebay-marketing) — 4.7/5 (908 reviews)
5. [Salesforce Sales Cloud](https://www.capterra.com.au/software/61368/salesforce) — 4.4/5 (18784 reviews)

## Reviews

### "Leadsquared as a CRM tool- Pros and cons" — 4.0/5

> **Niharika** | *27 June 2024* | Education Management | Recommendation rating: 8.0/10
> 
> **Pros**: User Friendly, Customization and flexibility, security and compliance, lead engagement, lead monitoring, customer support, analytics and reporting
> 
> **Cons**: cost and it is complex for a small team, features do overlaps here

-----

### "Efficient Lead Management with Room for Improvement" — 5.0/5

> **shikha** | *21 March 2026* | Consumer Goods | Recommendation rating: 10.0/10
> 
> **Pros**: What I liked most about LeadSquared is its easy-to-use interface combined with powerful automation, which makes managing and converting leads much more efficient
> 
> **Cons**: What I liked least about LeadSquared is that some advanced customizations and reporting features can feel limited or less flexible, and occasional performance lags can affect the user experience.
> 
> My overall experience with LeadSquared has been positive—it’s easy to use, helps streamline lead management, and improves sales efficiency, though there’s some room for improvement in customization and performance.

-----

### "Leadsquared: is it worth the investment ?" — 5.0/5

> **Ramnaresh** | *18 February 2025* | E-Learning | Recommendation rating: 7.0/10
> 
> **Pros**: Leadsquared is a powerful marketing automation and CRM platform that helps businesses capture, manage, and convert leads. Key benefits include lead management, customizable workflows, marketing automation, robust CRM features, and detailed analytics. It integrates with various tools, offers lead scoring, and has a user-friendly interface. The platform also provides mobile access and strong customer support. It's great for businesses looking to streamline their lead generation and sales processes.
> 
> **Cons**: Leadsquared  has some drawbacks including a clunky UI buggy search.

-----

### "LeadSquared for work" — 5.0/5

> **Mayank** | *21 December 2024* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: LeadSquared is a user-friendly interface which is very much for efficient lead management, and powerful automation features. It also offers high customization, integrates with various tools, and provides detailed reporting and analytics.
> 
> **Cons**: Limited costumer support is the main weakness
> 
> Purely satisfied using the LeadSquared when it comes on customization, integrates with various tools, and provides detailed reporting and analytics.

-----

### "Effective Sales CRM" — 4.0/5

> **Verified Reviewer** | *7 November 2024* | Furniture | Recommendation rating: 8.0/10
> 
> **Pros**: Very effective lead and activity management. A variety of features like forms/automations/processes facilitate lead tracking and boost sales.
> 
> **Cons**: Telephony integrations are buggy and face a lot of issues. There is no option to add more than 75 custom fields in the system. Customer support at times might not be the best.

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## Links

- [View on Capterra](https://www.capterra.com.au/software/130199/leadsquared)

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