15 years helping Australian businesses
choose better software

What Is Mailjet?

Discover our easy-to-use platform for designing and sending your email marketing campaigns, newsletters, and automated emails. Use our beautifully designed templates, or build from scratch with our intuitive drag-and-drop email editor. Create emails with your team and work in real-time with our collaboration tool.

Whether you’re a solo entrepreneur or collaborating as a team, build emails that impact your customers and grow your business. Start a free trial today.

Who Uses Mailjet?

Mailjet has offices worldwide (including Paris, New York, London and Berlin) and operates with 100k+ clients and partners across 150 countries.

Mailjet Software - Beautiful Email Templates
Mailjet Software - Real-Time Collaboration Tool with Teammates
Mailjet Software - Track Campaign Performance on Mailjet's Statistics Dashboard
Mailjet Software - Responsive Emails

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Reviews of Mailjet

Average score

Overall
4.3
Ease of Use
4.2
Customer Service
4.0
Features
4.2
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Joel
Joel
Software Engineer in Congo - Kinshasa
Verified LinkedIn User
E-Learning, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

That's just perfect for email management

5.0 last year

Pros:

The API access and the visual email composition

Cons:

The cost of product compared with another

Alexandra
Alexandra
CEO in Estonia
Verified LinkedIn User
Marketing & Advertising, Self Employed
Used the Software for: Free Trial
Reviewer Source

Alternatives Considered:

A good software but with some flaws

4.0 2 years ago

Comments: So far, given we can fix the issues in connecting to our custom domain, we are satisfied. With some reservations mentioned above.

Pros:

I like the fact that Mailjet has a very clear UI- and it is easy to find and craft new campaigns. They have also been one of the very first email systems to be GDPr compliant- and hence on my radar for very long. We had an account since 2019, but only recently started to consider automating our emails. The trial limit for daily emails is generous too.

Cons:

However, there are some issues. Connecting our domain was problematic, and email automation is only available to premium users. This should be available to free users as well, maybe limiting the free daily emails at the same time. It takes time to think automation processes through, and 30 days trial might be too little to decide whether the system is right for a user or not. I at least take time to properly test a software.

Alexander
Alexander
Founder in US
Marketing & Advertising, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Easy To Setup, Crazy Terms of Service

1.0 4 years ago

Comments: It started off good, as an easy to use software but later turned into a nightmare working with their support.

Pros:

It's really easy to set up and get going on a WordPress site, and I liked being able to authenticate by confirming an email rather than by DNS if I wanted.

Cons:

Their TOS and enforcement of it is absolutely insane. One of my sites sends transactional emails for the purchase of firearms accessories (think like holsters, nothing regulated). They blocked my entire account and all sites associated because of that. I removed the site they flagged, thinking I'd get my account back. The compliance team then had to review my account, and then said one site I had linked which does landscaping is also against their terms because they don't allow real estate sales/related services. I should note, none of the sites on my account were sending any sort of newsletter or promotional emails. It was all contact form submissions and purchase receipts.

Sinch Response

4 years ago

Hi Alexander, Thanks for your feedback and we apologize for any issues you had with our service. Ultimately our sending policy is in place to avoid issues of spam, and illicit sending. We restrict content on self-service plans related to fire arms and real estate due to recommendations from ISPs. Thanks for understanding. Best, The Mailjet team

Sarah
Research Analyst in US
Market Research, Self Employed
Used the Software for: 2+ years
Reviewer Source

Mail In A Hurry!

5.0 4 months ago

Pros:

There is an extensive and wide variety of email templates that allow you to send and receive emails based around marketing campaigns and/or automated messages, I love that it allows you to add and remove people to the structure of your math emails. Also, you can lock the email itself and only allow certain permissions to certain people so it gives each person a role that you give access via the mail jet system

Cons:

This is definitely a more fifth Decatur set up, this will work excellent with B2b but it’s not self owned start-up business focused.

Kenneth
Kenneth
Managing Partner in US
Staffing & Recruiting, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Best Value Out There

5.0 4 years ago

Pros:

The software is easy to use and I can prepare a "mailing" fairly quickly with templates that I've set up for various types of occasions. The price is very reasonable and the reports are fantastic. I'm able to reach my target markets better when I download the reports and track who opens and "clicks" through my messages.

Cons:

Everything is great. I wish that there could be more templates for the emails to give me more "looks" when I do "mailings"