LearnUpon

LearnUpon Review

Comments: We use LearnUpon to help onboard and train our customer base. We used to do all 1-on-1 training calls which we often found was slow, expensive and not scalable. We decided to rethink how we get our customers educated on the product and found LearnUpon as a potential solution. Since we have implemented the LearnUpon software into our onboarding process, our customers are learning much quicker and able to learn when it's convenient for them resulting in a faster, cheaper and more effective learning experience.

Pros:

The ability to create groups and implement dynamic rules within those groups has really allowed us to automate a big portion of the learning experience. The product has been very easy to use and the training materials they supply to you in addition to the implementation consultant made it an enjoyable process. We had not used a LMS prior to LearnUpon so it was very easy to set it up from scratch and learn best practices as we go.

Cons:

We really don't have anything negative to say about LearnUpon at the moment as it's done exactly what we hoped it would do and more. Excited to watch it continue to iterate and grow as we do.

Alternatives Considered: Skilljar Customer Education and Thinkific

Reasons for Switching to LearnUpon: A combination of overall functionality, affordability, and integrations with our current CRM.

Wonderful LMS for our little nonprofit!

Comments: We've been partnered with LearnUpon for almost 10 years - that says it all!

Pros:

LearnUpon's customer service is absolutely the best thing about them! They are customer-focused and it shows in everything they do!

Cons:

Because we train outside of our organization, no LMS platform is perfect for our unique needs.

Alternatives Considered: Absorb LMS, Moodle, Docebo and TalentLMS

Reasons for Choosing LearnUpon: At the time, Coursemill was only able to deliver SCORM courses, but we were also doing webinars and live trainings. We needed a one-stop-shop for our learners. Additionally, Coursemill was very difficult to use.

Switched From: CourseMill

Reasons for Switching to LearnUpon: LearnUpon had the most features for the best price. Plus, I loved that they set up time for me to speak with a customer in a similar field, so I knew exactly what we were getting into before we signed anything.

LearnUpon Customer Experience

Comments: Good software, but too expensive for our business

Pros:

It is fairly easy to brand and has lots of sensible tools for engaging with your client base

Cons:

I needed to be talked through a lot of the tools. The online help & support is okay, but quite difficult to understand

Easy Deployment and Daily Management

Comments: The administrative time to implement and run the system on a daily basis has been drastically reduced. The product performs well and is reliable and accurate.

Pros:

The user interface is easy to use and time from purchase to deployment is fast!

Cons:

Learning paths could use some updates so learners can navigate along a journey.

Alternatives Considered: Docebo

Reasons for Choosing LearnUpon: Our previous LMS was unreliable and data was difficult to rely on.

Switched From: Paradiso LMS for Salesforce

Reasons for Switching to LearnUpon: The price point and features were what we were looking for.

Fantastic support and great solution for corporate learning

Comments: Over the years I have been a very demanding customer and an ill tempered one at that when I was stressed out about things not at all related to the learning management system. Every time I was grumpy the support guys and gals were supportive and patient with me and focused on helping me in whatever query I had. I built my business with Learnupon as its backbone and never regret the decision. I am proud to be one of their first 100 customers and delighted to see them with over 1000 now. I celebrated my first big contract with a bottle of champagne with the Learnupon Staff in their headquarters, was invited to a customer appreciation evening with canapés when they moved to bigger premises, and they sent my wife flowers on the birth of our daughter... what more can I say? They are integral to my business now and I deeply appreciate the ongoing support and product developments which make the system bigger and better every year. Thanks Learnupon.com and keep up the great work!

Pros:

I found the LMS to be very user friendly and very importantly whenever I had an issue of a problem doing something, or as was more likely the case, whenever I screwed something up, the Learnupon support were there to save the day and provide a solution.

Cons:

At the start (I am with them over 5 years now) I didn't like the e-commerce side but it was significantly improved over time and most importantly, an integration was created to work with Shopify and Zapier which has really transformed my business.

Alternatives Considered: Totara Learn, Moodle, ATutor, Articulate 360, Docebo, TalentLMS and Litmos

Reasons for Choosing LearnUpon: At the time I was using a hosted version of docebo and they went into the cloud LMS business but when I compared the systems at the time I felt Learnupon offered a less complicated user experience for my learners. UX is key when on-boarding students and I still believe the experience with Learnupon.com is the best for my students.

Switched From: Docebo

Reasons for Switching to LearnUpon: I chose Learnupon.com because I found them to have the best customer service and easiest implementation for my online academy. It has been a solution that has grown with my business from 50 users to now almost 5000 users a year and the relationship has been supportive and encouraging all the way.