LearnUpon

A solid learning platform that we implemented in weeks versus months.

Comments: LearnUpon has given us a platform for onboarding, ongoing development, and compliance education for our employees, clients, and partners. We have cut down onboarding from months to weeks. The result is improved CSAT, improved time-to-value, and reduced risk.

Pros:

Our organization went from no learning platform to LearnUpon in a matter of weeks. In the past, this process has taken me months with other vendors. LearnUpon's customer services is above average and, coming from me, this says a lot. I'm talking Sales, Account Management, Customer Success, Customer Support, and in fact any team member I have ever dealt with. Now, let's talk features and functionality. The implementation was straightforward and our SSO, Teams, and Zoom, integrations were easy. Since LearnUpon was built from the ground up, it has all the fundamental features that one needs to administer users, groups, courses, etc. and learn. My team and I are in the system on a daily basis and we have learners frequenting the system for onboarding, compliance, and development.

Cons:

There are a few quirks though. Here are some examples. When a learner is disabled, there is no visual indicator until you click into their profile. There are workarounds; however, these are additional steps. It would be nice to add custom content to a learner's Home page. Also, I'd love a report that tells me what keywords were searched, which ones had results, and which ones did not.

Flexible and Easy to Use

Comments: We have been very satisfied with LearnUpon. It provides a scalable way to train our end users.

Pros:

It is flexible and easy to use. A good balance between features and cost.

Cons:

Some features are not immediately available and you have to request them from Customer Success. The Customer Success team is very responsive, so it is a minor inconvenience.

LearnUpon good budget option

Pros:

Very easy to use for admins, user friendly, simple interface

Cons:

A lot of limitations for customization and scalability

A great LMS - LearnUpon!

Comments: For the 2 years I've worked with LearnUpon, it has always been a positive and engaging experience. Their outlook on continuous improvement is great to see and be a part of and I'm excited to see what they do next.

Pros:

I like how easy the platform is to navigate and understand. The wide range of features and functionality is great to have. The continuous improvements the platform brings in and is always working on is great to see and be a part of. The customer support team are always quick to respond, very knowledgeable and happy to help with anything.

Cons:

The customisable elements of some of the features are a bit restrictive but there are multiple ways of doing things in the platform. The visual user experience can be a bit limiting

Hands down, Best LMS I have ever used.

Comments: The experience of working with Sales to discover the details of the product and transitioning to an Onboarding Specialist was easy. In the Onboarding phase, we meet weekly to make sure that we are meeting the targets of our transition plan. I appreciate that when I do stumble and can't figure something out, the LearnUpon team is always very quick to assist.

Pros:

Ease of use and impeccable customer service!

Cons:

I struggle to find something I don't enjoy about the software and the service.