Who Uses This Software?

CXOs, sales managers, analysts, consultants and anyone who have used / are using spreadsheets. And ISVs who are in need of a ready made, white label reporting solution.

Average Ratings

179 reviews
  • Overall 4.5 / 5
  • Ease of Use 4 / 5
  • Customer Service 4 / 5
  • Features 4 / 5
  • Value for Money 4.5 / 5

Product Details

  • Starting Price USD 25.00/month
    See pricing details
  • Free Version Yes
  • Free Trial Yes, get a free trial
  • Deployment Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Live Online
    Webinars
    Documentation
  • Support 24/7 (Live Rep)

Vendor Details

  • Zoho
  • https://www.zoho.com/analytics
  • Founded 1996

About Zoho Analytics (Formerly Zoho Reports)

An online reporting and business intelligence service that helps you get new insights from your business data. It allows you to easily create and share powerful, ad hoc reports in minutes, with no IT help. Data can be imported from applications and databases, even behind firewalls. Free for 2 users. Pricing starts at $25 per month.

Zoho Analytics (Formerly Zoho Reports) Features

  • Ad Hoc Reports
  • Benchmarking
  • Dashboard
  • Key Performance Indicators
  • Performance Metrics
  • Predictive Analytics
  • Profitability Analysis
  • Publishing / Sharing
  • Scorecards
  • Strategic Planning
  • Trend / Problem Indicators
  • Visual Analytics
  • Data Source Integrations
  • Data Visualization
  • Functions/Calculations
  • KPI Monitoring
  • Private Dashboards
  • Public Dashboards
  • Scorecards
  • Widgets
  • Data Discovery
  • Data Visualization
  • High Volume Processing
  • Predictive Analytics
  • Regression Analysis
  • Sentiment Analysis
  • Statistical Modeling
  • Text Analytics
  • Analytics/Reporting
  • Content Management
  • Custom Dashboards
  • Filtered Views
  • OLAP
  • Relational Display
  • Simulation Models
  • Visual Discovery
  • Ad hoc Query
  • Application Development
  • Benchmarking
  • Dashboard
  • Interactive Reports
  • Mobile Reporting
  • Multi-User Collaboration
  • Self Service Analytics
  • Streaming Analytics
  • Visual Workflow Management
  • Customizable Dashboard
  • Data Source Connectors
  • Drag & Drop
  • Drill Down
  • Financial Reports
  • Forecasting
  • Marketing Reports
  • OLAP
  • Report Export
  • Sales Reports
  • Scheduled / Automated Reports

Zoho Analytics (Formerly Zoho Reports) Most Helpful Reviews

Zoho reports has got a user friendly UI and is easy to explore various reports across the tool.

Reviewed on 18/01/2018
Vivek W.
DGM
Information Technology & Services, 1,001-5,000 Employees
Used the Software for: 1+ year
Reviewer Source 
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: - Easy to use
- Value for money with almost all features required on regular basis for PMs
- Scalable
- Easy report sharing

Pros: - The variety of pre-defined common reports generally required on regular basis are readily available for new users.
- New reports can be created with little extra efforts.
- Existing reports can be easily modified on need basis.
- Features like report sharing, mail scheduling features are extremely useful.
- Space quota availability is good enough for bigger database.
- Level-1 customer support available on chat is quick and good.

Cons: - Number of users is limited for various slabs.
- Limitation on number of email addresses while scheduling reports is restricted which makes report sharing cumbersome with larger groups.
- Post level-1 customer support should be improvised for better turn around time.
- Initial training for new Zoho Reports' users should be more effective as all the potential users for Reports are mostly PM / middle mgmt members who may not be well aware of various technical aspects of exploring around this tool
- Main dashboard is little confusing due to combination of "User filters" on dashboard level as well as "User filters" on individual reports level. Needs improvement to align both the filters either by way of "Notification" etc. on individual report where filters are conflicting. This will avoid mismatch in data presentation.

BI at it's Finest!

Reviewed on 23/11/2018
Jon P.
Project Administrator
Renewables & Environment, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We are Zoho users and generated reports within each separate app provides us good business insights. However, when we really want to dig deep or generate dashboards to include say sales information next to marketing analytics next to financial kpi's we can do this easily and attractively using Zoho Analytics. It's an awesome app!

Pros: Zoho Analytics is awesome. The different types of reports that you can create with data from almost anywhere make this a very powerful app. It's fairly easy to drag and drop the data you need into the report, and then choose form many different styles of reports.

Cons: Sometimes it seems like you need to have a coding background to make sure you have your reports set up the right way. I would say 4 out of 5 reports we produce are fairly basic and are simple to configure. That 1 out of 5 where we may try to pull data from more than 1 source and really dig deep with filters and what have you can sometimes be tricky. Like anything though with a little patience and experience it becomes easier.

Everything I loved to see in a report builder can be seen in Zohoreports at a minimal price

Reviewed on 19/08/2018
Praveen R.
Software Engineer
Information Technology & Services, 10,001+ Employees
Used the Software for: 6-12 months
Reviewer Source 
Source: GetApp
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: Today reporting has become one of the important factors as well as an important aspect of the company which affects its ratings. We often talk about various top reporting tools, but we fail to recognize the best ones, Zoho Reports is considered as one of them. One of the reasons why I choose it the most because Zoho Reports integrates seamlessly. It can report in a variety of ways such as charts, graphs, etc. and built with a lot of features like report sharing, mail scheduling which seems to be extremely useful. It is very easy to implement and can create a relational database with ease. When it comes to CRM, it is one of the tools which offers the best customer service. You know what is interesting, it offers complete online reporting and especially Business Intelligence service which can be accessible anytime and anywhere.

Cons: Although Zoho Reports is the extremely useful app it has some negative aspects also. If you want to use it to the fullest, you must go through the high learning curve. Sometimes, the importer gets unsteady and on the other hand, sometimes you need to generate more and more info to work on some reports. For using slabs, its number of users is limited. It has problems regarding consolidating different entities as well as the implementation of SQL is also not proper. Even its modelled data set is not very helpful as it doesn’t extract 100%. It shows some problems in creating complicated reports. If you ask about API, it’s not good yet!! Some of the problems regarding loading of tables and reports should also be kept in mind!!!!

Powerful Tool for Democratizing Data

Reviewed on 23/07/2019
Peter F.
Co-Owner
Information Technology & Services, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Fantastic product, especially within the Zoho One suite.

Pros: It's not INCREDIBLY easy-to-use, but it's fairly straightforward. The price is just unbeatable, especially for giving multiple users access to create their own dashboards. The Zoho One suite is such a good bang for its buck. Integrates fairly well, especially within the Zoho Suite.

Cons: It's silly, but I wish the UI was a little prettier and less clunky (though the dashboards actually look pretty great). I wish the tutorials for SQL were a little more fleshed-out

Zoho Analytics Makes Me a Big Data Professional

Reviewed on 08/05/2019
Verified Reviewer
Director of Communications
Telecommunications, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: Zoho Analytics is an affordable custom reporting tool that allows us to import data files (CSV) from other programs to create custom, multi-source, branded reports for our customers. As a company offering both custom-built and white label products, we needed an affordable solution that would allow us to build dynamic, branded reports for multi-platform customers. Zoho definitely fits the bill, and their customer service team is phenomenal - patient and highly responsive.

Cons: Zoho frequently rolls out platform updates and improvements. Once or twice a year, one of these updates will affect our analytics. The updates are not as well documented as I would like, but the customer service team is on point to assist if something goes wrong or breaks.

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