Who Uses This Software?

CXOs, sales managers, analysts, consultants and anyone who have used / are using spreadsheets. And ISVs who are in need of a ready made, white label reporting solution.

Average Ratings

199 reviews
  • Overall 4.3/5
  • Ease of Use 4.1/5
  • Customer Service 4.1/5
  • Features 4.2/5
  • Value for Money 4.3/5

Product Details

  • Starting Price $35.00/month
    See pricing details
  • Free Version Yes
  • Free Trial Yes, get a free trial
  • Deployment Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Live Online
    Webinars
    Documentation
  • Support 24/7 (Live Rep)

Vendor Details

  • Zoho
  • https://www.zoho.com/analytics
  • Founded 1996

About Zoho Analytics (Formerly Zoho Reports)

An online reporting and business intelligence service that helps you get new insights from your business data. It allows you to easily create and share powerful, ad hoc reports in minutes, with no IT help. Data can be imported from applications and databases, even behind firewalls. Free for 2 users. Pricing starts at $25 per month.

Zoho Analytics (Formerly Zoho Reports) Features

  • Ad Hoc Reports
  • Benchmarking
  • Dashboard
  • Key Performance Indicators
  • Performance Metrics
  • Predictive Analytics
  • Profitability Analysis
  • Publishing / Sharing
  • Scorecards
  • Strategic Planning
  • Trend / Problem Indicators
  • Visual Analytics
  • Data Source Integrations
  • Data Visualization
  • Functions/Calculations
  • KPI Monitoring
  • Private Dashboards
  • Public Dashboards
  • Scorecards
  • Widgets
  • Data Discovery
  • Data Visualization
  • High Volume Processing
  • Predictive Analytics
  • Regression Analysis
  • Sentiment Analysis
  • Statistical Modeling
  • Text Analytics
  • Analytics/Reporting
  • Content Management
  • Custom Dashboards
  • Filtered Views
  • OLAP
  • Relational Display
  • Simulation Models
  • Visual Discovery
  • Ad hoc Query
  • Application Development
  • Benchmarking
  • Dashboard
  • Interactive Reports
  • Mobile Reporting
  • Multi-User Collaboration
  • Self Service Analytics
  • Streaming Analytics
  • Visual Workflow Management
  • Customisable Dashboard
  • Data Source Connectors
  • Drag & Drop
  • Drill Down
  • Financial Reports
  • Forecasting
  • Marketing Reports
  • OLAP
  • Report Export
  • Sales Reports
  • Scheduled / Automated Reports

Zoho Analytics (Formerly Zoho Reports) Most Helpful Reviews

Zoho: Advanced Analytics on a Budget

Reviewed on 10/10/2019
Taran R.
Analytics Manager
Religious Institutions, 201-500 Employees
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
5/5
Ease of Use
4/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Zoho Analytics is a great product; non-profits often don't have large budgets for analytical tools.. so Zoho was able to provide premium insights at very respectable prices. Additionally, Zoho has a great support team that allows for timely resolution of issues and questions. Zoho is relatively new product, so features & updates are being released somewhat regularly.

Pros: Excellent Software:
- Has many/most of the features tableau / DOMO have (charts, graphs, connectors, filters, app availability).
- Very easy to teach non-analytical users how to use.
- Extremely inexpensive (I think something like 15-25% of the cost of top-of-the line industry products).

Cons: There's some areas that could be a little more developed:
- Drill down in charts could better
- Communication / collaboration isn't available within the app
- Additional options for dashboard layout / design (to make creative better looking analytics).

Zoho Analytics review

Reviewed on 17/10/2019
Andre L.
CEO
Financial Services, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source 
4/5
Overall
5/5
Ease of Use
3/5
Features & Functionality
5/5
Customer Support
4/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Customizes reports usign built in queries.

Pros: simplicity, ease of use, integration with Zoho Books

Cons: Limit (3) of composed queries. The product doesn´t allow users to access data from outside

Easy to use and powerfull features

Reviewed on 09/01/2020
Roland K.
Director - MIS
Hospitality, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
4/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: Integrates easily with Zoho desk, is easy create dashboards and reports with built in filters, can use SQL to analyze data, very affordable solution to help us keep everyone informed. What I like the most is that I was able to create a dashboards or reports for our help desk in a matter of minutes which, when you consider the amount of time and cost that normally goes into creating a dashboard through other means, more than offsets the monthly cost of Zoho Analytics.

Cons: While it is a great product I was a little disappointed that it only pushes dashboards to the primary account and not to other Zoho Helpdesk's that are part of the same account. Zoho does have this on their road map to solution

Specialised Software Services

Reviewed on 21/10/2019
David E.
Retail Analyst
Retail, Self Employed
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: As a semi-literate database developer, I have enjoyed every aspect of the system and highly recommend it because of it's depth in functionality and also because it is highly affordable.

Pros: I recommend the ZOHO Analytics system because of its ease of use and versatility, data is easily uploaded and controlled, the ZOHO servers are always up and responsive, the user interfaces I am able to present to my clients has created a real wow factor. The dashboards, KPI widgets, graphs and themes leave you with endless opportunity to design multifaceted dashboards. The support team is also always more than willing to assist - I honestly can not fault ZOHO on their Analytical system at all.

Cons: There have not been many shortfalls that I have encountered with the system, in areas where there are concerns I know that the ZOHO development Team is working to make the platform better and add to it's capabilities.

Easy to use but the reporting section is cumbersome

Reviewed on 17/10/2017
Diana M.
Head bookkeeper
Civic & Social Organization, 201-500 Employees
Used the Software for: 6-12 months
Reviewer Source 
Source: SoftwareAdvice
3/5
Overall
5/5
Ease of Use
3/5
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: Zoho is easy to use and has a short learning curve. The staff in our office learned to use it in a very short time and the functions that we use it for is quite complicated. It has various features that make it easy to use and understand.

Cons: It quite often runs slowly. One day you will be doing one of the functions and the next day it won't work correctly, then the next day it might be working again. The reporting in the system doesn't seem to work correctly so we had to program a work around it which is somewhat cumbersome. We do our billing from this program and it is very awkward to print because you have to go into each invoice separately and print them individually. We have had to create other reports but Zoho limits it to 300 records so we had to divide the report up into three sections and print each section separately. I would say that the reporting is the worst feature. Also, occasionally Zoho will update something without informing us, this will often effect the functionality of the program.

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