--- description: Learn more about LineLeader by ChildcareCRM price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: LineLeader by ChildcareCRM Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Child Care Software](/directory/30108/child-care/software) > [LineLeader by ChildcareCRM](/software/129630/child-care-crm) # LineLeader by ChildcareCRM Canonical: https://www.capterra.com.au/software/129630/child-care-crm Page: 1 / 4\ Next: [Next page](https://www.capterra.com.au/software/129630/child-care-crm?page=2) > LineLeader is the first and only unified platform that delivers full-featured customer relationship management (CRM) software, a parent > > Verdict: Rated **4.7/5** by 63 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses LineLeader by ChildcareCRM? Childcare organizations in the US, Australia, and Canada looking for one unified platform to manage their entire childcare business. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 63 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ChildcareCRM - **Founded**: 1997 ## Commercial Context - **Starting Price**: USD 1.00 - **Pricing model**: Other - **Pricing Details**: Contact LineLeader, or request a demo for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Ireland, New Zealand, United Kingdom, United States ## Features - Activity Dashboard - Alerts/Notifications - Attendance Tracking - Campaign Management - Communications Management - Contact Management - Customizable Reports - Email Marketing - Enrollments/Onboarding - Interaction Tracking - Lead Capture - Lead Distribution - Lead Generation - Lead Management - Lead Nurturing - Lead Qualification - Lead Segmentation - Parent Portal - Payment Processing - Pipeline Management - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Task Management - Third-Party Integrations - Workflow Management ## Integrations (5 total) - 1CoreSolution - Kangarootime - Procare Solutions - SchoolCare Works - Smartcare ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Child Care Software](https://www.capterra.com.au/directory/30108/child-care/software) ## Related Categories - [Child Care Software](https://www.capterra.com.au/directory/30108/child-care/software) - [Lead Management Software](https://www.capterra.com.au/directory/30017/lead-management/software) - [Sales Tracking Software](https://www.capterra.com.au/directory/32744/sales-tracking/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.com.au/software/152373/hubspot-crm) — 4.5/5 (4462 reviews) 2. [Zoho CRM](https://www.capterra.com.au/software/155928/zoho-crm) — 4.3/5 (6977 reviews) 3. [The Magazine Manager](https://www.capterra.com.au/software/77189/the-magazine-manager) — 4.8/5 (352 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.com.au/software/61368/salesforce) — 4.4/5 (18785 reviews) 5. [Dynamics 365](https://www.capterra.com.au/software/157279/dynamics-365) — 4.4/5 (5825 reviews) ## Reviews ### "Childcare CRM Review from childcare company with 50+ locations" — 4.0/5 > **Sarah** | *23 August 2024* | 2128 | Recommendation rating: 8.0/10 > > **Pros**: The system is so robust to ensure there is a complete touchpoint process for leads coming in. The whole process to bring a family in and track all of the tasks needed through the process to start the family is great. We use the communication tool as our main way to communicate with families. > > **Cons**: We would like some more options to customize certain categories and a PCI compliance for data/forms. > > We pride ourselves on utilizing the top systems in the industry and believe ChilcareCRM to be one of the best. ----- ### "AWESOME\!\!\!\!\!" — 5.0/5 > **Nicole** | *27 August 2019* | Education Management | Recommendation rating: 7.0/10 > > **Pros**: It allows us to keep track of all current enrolled familes and familes thatwould like to enrool with us. It is a great tool for us. > > **Cons**: There is not much that I can say about this application that is negative. It is a great resource for schools, companies and all. ----- ### "Run my business through it\!" — 5.0/5 > **Julien** | *15 August 2018* | Fine Art | Recommendation rating: 10.0/10 > > **Pros**: What I like most about childcareCRM is the price for what I do. I've tried Infusion soft before and others. They are great but it would have costed me an arm and a leg to have it customized for my business. Some of the reasons I chose childcareCRM over others was 1. price, 2. how customized it is to my business, 3. they customer service. > > **Cons**: What I like least about childcareCRM. It is not the easiest to have someone trained in. I think the UX could be improved. Nevertheless I still give it a 10/10. > > Run my business from it and we've been growing 60% every year\! ----- ### "Childcare CRM to track leads" — 5.0/5 > **Ashley** | *17 November 2020* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: I love that this software takes our extensive waitlist and makes it manageable to keep up with correspondence and questions so that those on the waitlist feel like we forgot about them or lost their information. The templates speed up the email process and with it being automated I don't really have to think about it. > > **Cons**: I have had a few struggles with the app connection when trying to use the Childcare CRM app on my phone/iPad. I have had some difficulty with bringing up my to-do list for follow up while working remotely. I can easily remedy this by logging into the full website though. > > Overall, I have had excellent experiences with the professionals that work in the customer service department and check to make sure that I am continuing to do well while operating the software. ----- ### "Could be More User Friendly" — 3.0/5 > **Sarah** | *7 November 2020* | Education Management | Recommendation rating: 5.0/10 > > **Pros**: The organization of leads is good and the layout in which the lead information is provided is simple and straight forward with a clean look. Really like to ability to schedule reports have them come automatically to my email as well as be available once I log in to my account. Also like the ability to conveniently manage and access multiple locations; for someone who is an administrator but sometimes a user at specific locations this is important. Like the bar graph view to get a quick overall look of where each location is at with their leads. > > **Cons**: Don't like that you don't have the ability to add or remove status names/titles, would be better if we were able to customize this to meet our needs. Also don't like that you don't have the ability to manage notifications on a more specific/detailed level versus just on or off. The drip campaign feature is somewhat difficult to figure out and use even after watching the videos provided on the CRM support page. Customer support through the website isn't always super responsive, occasionally takes a significant amount of time or escalation from our account manager before receiving an adequate answer. Also was let down by the actual capabilities of ChildCareFORMS versus what we were told it was going to be able to do. And the implementation process took significantly longer than expected. Merge and duplicate functionality doesn't always work that well or seamlessly especially if its a merge/duplicate across multiple locations. > > We are using ChildCareCRM as our place to manage all incoming leads across our sites. We have been able to integrate with our website which has been good and important. However doesn't necessarily integrate that well or easily with out system that we use to manage families once they are enrolled and attending our schools. Also doesn't display information from our application that well. Overall my experience with ChildCareCRM has been quite good and met most of our needs but I definitely think that it could be better and with more customizations would be able to better meet our needs. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.com.au/software/129630/child-care-crm?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/129630/child-care-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data