by VidCruiter4.5 / 5 76 reviews
Who Uses This Software?
Organizations who do not have an applicant tracking system or who are looking to change. Organizations looking for video interviewing software.
Average Ratings76 reviews
- Overall 4.5 / 5
- Ease of Use 4.5 / 5
- Customer Service 5 / 5
- Features 4.5 / 5
- Value for Money 4.5 / 5
- Free Version No
- Free Trial Yes
Installed - Mac
Cloud, SaaS, Web
Installed - Windows
Mobile - iOS Native
Mobile - Android Native
24/7 (Live Rep)
- Founded 2009
VidCruiter is your answer to saving time recruiting top candidates and adding value to your bottom line. VidCruiter's suite of products includes an easy to use pre-recorded video interviewing system, a live video interviewing system that can record interviews, an automated scheduling system and on top of this you can try our automated reference checking software. All of VidCruiter's products prominently display your company's branding giving you a professional look.
VidCruiter Most Helpful Reviews
Reviewed on 12/09/2018
Comments: I think VidCruiter is easier than other video interview software that is used by the State of Oregon. Though it takes a bit to learn it, I much prefer this application over any of the others I have seen. It is also cost efficient making it affordable for organizations with a limited budget to purchase.
I like the following features:
1. Customized video templates
2. Recruiter ability to download documents
3. Candidate ability to upload documents
4. Recruiter ability to determine the length of the recording, the number of tries and the preparation time
5. Recruiter ability to set the application to private, thus disabling the video access to applicants who aren't timely
6. Customer support is awesome. Always accessible and timely.
7. Interviewees can view themselves as they interview. I have done video interviews where I am unable to see anything but a black screen. It's weird.
Cons: VidCruiter wasn't the easiest software to learn, however, compared to other video interviewing software that other state agencies use, I like VidCruiter the best from both a recruiter and an interviewee perspective. It seems that every time I change my password, I have issues with the application recognizing the new password and I get locked out. I would like to see the ability to add to an interview module incrementally. As it stands, each time I have new candidates for the same recruitment, I have to create another position with a different number. Sometimes I have to send the invitations to rate several times before the rater receives the email.
by VidCruiter on 14/09/2018
Thank you for the review. We are glad to see that you are taking advantage of multiple features.
The password issue that you mentioned seems to be a result of your browser not updating your saved passwords. To avoid getting locked out in, we recommend that you verify that the correct password is being saved within your browser.
Having to create a new position for each candidate is not a requirement of our system. We recommend that you arrange a call with your dedicated Client Success Manager so that they can help you set up a better process for adding interview modules incrementally.
It also sounds like we should arrange a quick call with your IT team to prevent your firewalls from blocking the rating invitations. Stricter security measures are common with our state agency clients, so we often have to coordinate with their IT teams.
Feel free to reach out to us directly if you have any other concerns. Our goal is to provide every user with the best experience.
Reviewed on 19/01/2017
Comments: The advantages of VidCruiter are the benefits the program gives to our hiring managers. They can review interviews at any time and any place as long as they have an internet connection. They aren't limited to sitting at their desks in their offices watching video interviews when other work needs to be more of a priority. Also, any number of managers can review the same recruitment by sending individual links to them. Managers can also review the interviews by question which allows them to view how each candidate answers a specific question making it much easier for them to grade. On the candidate side of the program, the interview can be set up to allow them to make a few attempts before they finalize each question. In addition, it allows the candidates to view the questions in advance to be able to prepare their answer. We receive mixed reviews from managers. Some don't want to use the program while others are excited to try it out. Our recruiters sell the concept of using the program and communicate the advantages to managers. We have had greater success when we provide more information. The downside to VidCruiter is that it is moderately challenging to learn. Once the program is understood, it's fairly easy to navigate but it takes using the program several times to become familiar with it. The user interface is pretty straightforward. In addition, VidCruiter does not have a user manual to refer to in the event of a question, though customer service is usually available to answer questions as they arise. A user manual would be a nice addition. Also, many applicants opt out of interviewing if they have to do it on video. This would be the case with any video interview program. The agency could be missing out on great candidates if the candidate chooses not to interview. Another challenge for applicants is the availability of a computer with a web cam. Our agency will assist with providing a place for those candidates to interview, however, it is an inconvenience for the candidate. Overall, I think VidCruiter is a good program. We have heard from other agencies that use a different program and have heard that it is much more difficult to navigate. This program specifically requires the candidate to download a separate software program to their computer or phone to be able to connect to the program to interview.
Ease of use for the candidates
Ability to have multiple reviewers
Candidates can make more than one attempt at each question
Customer service is great
Challenging to learn
Candidates may not have access to web cam
Candidates opt out of interviewing if they are required to do it on video
by VidCruiter on 22/06/2017
Wow, A big thanks Cyndi for that lengthy review. We appreciate your effort. Yes, once the client gets him or her familiarized with the system, everything will surely work smoothly.
Reviewed on 04/04/2019
Comments: Excellent and would recommend other businesses to become acquainted with this application.
Pros: Awesome application to track applicants, candidates and new employees. Love the ability to rate applicants in the system.
Cons: Recently, notice that I am not able to select any positions on the rating tab to access the interview guide.
by VidCruiter on 05/04/2019
Hello Nichola, Thank you for the great review! I am glad to see that you are taking full advantage of both our applicant tracking system and the rating system.
In terms of losing access to positions in the rating tab, either someone from your team changed the position's status so that you no longer have access or they disabled the position making it ineligible for additional ratings to be captured. If you needed to continue working with a certain position, you can contact one of your system administrators and they can either re-enable the position or change your permission level so that you can access to them again.
Feel free to reach out to us via the platform's built in chat feature or contact your dedicated VidCruiter Client Success Manager if you need to determine which System Administrator(s) that you should be reaching out to. We would also be happy to answer any additional questions that you may have.
Reviewed on 17/05/2019
Comments: I can use this software to service two different countries. Canada and the Caribbean. I can give other members of the company access to the applicant information without giving them full access to the software.
Pros: Once I post a position here it is posted on Indeed also.
Cons: Not being able to do a word search from the resume collected.
by VidCruiter on 21/05/2019
Thank you for the great feedback! We are glad to see that you have been able to leverage our platform for your international hiring needs. It is also awesome to see that you are effectively using the restricted access sharing options to securely share candidate information within your organization.
Our platform does have a resume parsing feature that will allow you to search through resumes for specific keywords. We would be more than happy to train you on how to take advantage of this feature. Feel free to reach out to your dedicated Client Success Manager or use the built-in chat feature to coordinate a training with a member of our team. Also feel free to reach out to us at anytime if have additional questions.
Thank you again for the great review!
Reviewed on 22/05/2019
· Automatically schedule the interview
· Multiple Interviewers at the same time including crucial team members in the process
· Private chat between interviewers to stay coordinated during the interview
· Talk for as Long as You Want
· Record the interview and tag a section for future review
· Your Company Branding on the Screen
· Mobile Interviewing with VidLive for iOS and Android
· No need to download any software on your PC or tablet
Cons: No local office in NYC which is really not an issue since they are always available.
by VidCruiter on 23/05/2019
Thank you for the amazing review! It's great to see when clients can take full advantage of our automated scheduling and live video interviewing solutions and make their lives easier. As much as we'd enjoy to be right next door, we are glad that you have still been able to quickly get the assistance that you need. Next time a member of our team is in NYC, we will make sure that they stop by for an in-person visit.