---
description: Learn more about Pointerpro price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
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title: Pointerpro Cost & Reviews - Capterra Australia 2026
---

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# Pointerpro

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> Pointerpro is a software platform that allows you to create online assessments that automatically generate personalized reports.
> 
> Verdict: Rated **4.6/5** by 271 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Pointerpro?

Discover why many consultants and companies like Capgemini, EDF, and Bare International automate the delivery of personalized advice with Pointerpro.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 271 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Pointerpro
- **Location**: Edegem, Belgium
- **Founded**: 2011

## Commercial Context

- **Starting Price**: USD 69.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Professional plan: $69/month 2000 responses/month - $699 Annually&#10;Enterprise plan: On request, 5000+ responses/month&#10;ReportR plan: On request, 10000+ monthly responses&#10;DistributR plan: On request, 15000+ monthly responses
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Dutch, English, French
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- Activity Dashboard
- Campaign Management
- Certification & Licensing
- Conditional Logic
- Contact Management
- Customisable Dashboard
- Customizable Questions
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Visualization
- Drag & Drop
- Electronic Signature
- Email Marketing
- Employee Database
- Feedback Management
- Forms Creation & Design
- Forms Management
- Goal Setting/Tracking
- Individualized Assessments
- Lead Notifications
- Lead Segmentation
- Learner Portal
- Learning Paths/Tracks
- Live Results Sharing
- Mobile Learning
- Multiple Data Sources
- NPS Survey Structure
- Ongoing Performance Tracking
- Online Forms
- Peer Appraisals
- Performance Management
- Performance Metrics
- Performance Review Management
- Pre-Employment Testing
- Process/Workflow Automation
- Progress Tracking
- Pulse Surveys
- Question Branching
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Scoring
- Search/Filter
- Self Service Portal
- Skills Assessment
- Surveys & Feedback
- Template Management
- Test/Quiz Creation
- Tests/Assessments

... and 19 more features

## Integrations (6 total)

- Google Analytics 360
- HubSpot CRM
- Mailchimp
- Slack
- Stripe
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Survey Software](https://www.capterra.com.au/directory/30092/survey/software)

## Related Categories

- [Survey Software](https://www.capterra.com.au/directory/30092/survey/software)
- [Assessment Software](https://www.capterra.com.au/directory/31117/assessment/software)
- [Customer Satisfaction Software](https://www.capterra.com.au/directory/30541/customer-satisfaction/software)
- [Employee Engagement Software](https://www.capterra.com.au/directory/30817/employee-engagement/software)
- [Lead Capture Software](https://www.capterra.com.au/directory/31017/lead-capture/software)

## Alternatives

1. [Typeform](https://www.capterra.com.au/software/137289/typeform) — 4.7/5 (945 reviews)
2. [Jotform](https://www.capterra.com.au/software/158456/jotform-4-0) — 4.7/5 (2794 reviews)
3. [UmfrageOnline](https://www.capterra.com.au/software/201674/enquetes-maken) — 4.6/5 (1553 reviews)
4. [Google Forms](https://www.capterra.com.au/software/176571/google-forms) — 4.7/5 (11363 reviews)
5. [SurveyMonkey](https://www.capterra.com.au/software/32728/surveymonkey) — 4.6/5 (10426 reviews)

## Reviews

### "Pointerpo has been a very useful tool for our work with clients" — 5.0/5

> **Lisa** | *19 March 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Pointerpro allows for the creation of highly personalized surveys and the delivery of customized results reports to participants. The ability to tailor cover pages and adjust the overall look ensures that the final product aligns with our branding. It's the best tool I've so far found for combining both functionality and flexibility in survey reporting.
> 
> **Cons**: Some of the bulleting and numbering formatting features for text in the reports can feel clunky and limiting. Additionally, there is a bit of a learning curve when it comes to programming the system for more complex results calculations. It takes some time to fully understand how to set up these advanced features efficiently.
> 
> Pointerpro has provided the product we need with excellent and responsive customer service. The team has always been quick to respond with replies to email queries or requests for a meeting.

-----

### "Highly Recommend Pointerpro for Surveys" — 5.0/5

> **Nathalie** | *26 March 2025* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: Our client user experience is very good - ease of use
> 
> **Cons**: The backend interface is a little bit clunky - navigation could be a little more intuitive
> 
> Overall I would recommend Pointerpro, their customer service has been exceptional.

-----

### "Great tool for branded personality‑style surveys and instant reports" — 5.0/5

> **James** | *23 March 2026* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: I liked that Pointerpro makes it easy to create branded personality‑style surveys and automatically generate personalised feedback reports without manual scoring. The platform is flexible enough to support complex scoring logic behind personality‑type outcomes, and the reports look professional and feel like a natural extension of our own programs. It has saved us significant time while still delivering a high‑quality participant experience.
> 
> **Cons**: The main downside is the learning curve: it takes a bit of time to fully understand how to structure the scoring and outcomes to get exactly the personality‑style results you want. The interface is functional but can feel a little dense at first, so new users might need a short period of experimentation before feeling completely confident in building and testing their surveys.
> 
> Overall, my experience with Pointerpro has been very positive. It’s a robust tool for anyone using personality‑based assessments (DISC‑style, Big Five‑style, or custom models) who wants branded, automated reports without heavy technical support. For our programs, it has streamlined assessment delivery and feedback, improved consistency, and enhanced how participants perceive the value of the insights they receive.

-----

### "Pointerpro recommendation" — 5.0/5

> **Tina** | *20 February 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: We love the Pointerpro user interface. The surveys look professional, are easy to build with a variety of question types, and are very intuitive for respondents. Our clients frequently comment on how smooth and user-friendly the experience is.
> 
> **Cons**: There’s nothing we dislike. We’ve been a long-term Pointerpro customer and have been consistently happy with the product. The platform meets our needs well, and the team has always made us feel supported.
> 
> Our experience with Pointerpro has been consistently positive from both a product and support perspective. The platform is easy to use and enables us to deliver high-quality surveys with a polished user experience. On top of that, the customer support has been excellent - responsive, solutions-focused, and genuinely supportive whenever we’ve had questions or needed guidance.

-----

### "Flexible Assessment Platform with Innovative Reporting Features" — 5.0/5

> **Josh** | *31 March 2025* | E-Learning | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to use platform that has report generation software like no other survey platform. Very helpful staff and support.
> 
> **Cons**: Some features are somewhat dated but told the team is working hard to upgrade this year.

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## Links

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