17 years helping Australian businesses
choose better software
Greater Giving
What Is Greater Giving?
For ever 20 years, 100k+ fundraising events and $8B+ in funds processed, Greater Giving has been the ideal partner for established US-based 501c3 nonprofits seeking to:
• Maximize Fundraising Potential: Have an upcoming auction event with a budget exceeding $50K+ and aiming to significantly increase fundraising results.
• Streamline Event Management: Reduce the burden on staff and volunteers with user-friendly tools for registration, ticketing, online auctions, and donations.
• Engage Donors and Supporters: Create a seamless and engaging fundraising experience for attendees through mobile bidding and personalized communication.
• Gain Valuable Data and Insights: Track donor engagement, identify giving trends, and enhance fundraising success to inform future strategies.
Who Uses Greater Giving?
Greater Giving works exclusively with registered 501c3 schools and nonprofits - offering integrated solutions to help simplify your auction gala, streamline check-in/check-out and raise more funds.
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Reviews of Greater Giving
Review of Greater Giving Software
Comments: This software has allowed us to take our annual auction to the next level and it has allowed us to grow our bidder pool to include people who aren't able to attend the live event. It has helped increase our profits.
Pros:
I like how easy the software is to use and our guests find it easy as well. The customer support is wonderful.
Cons:
I am not a fan of how the image downloading is set up. We shouldn't have to do so much to configure our images to fit. I also would like to see a feature added that would save time when entering packages. I would like to have the option to enter in an item number when adding items to packages, not just words. When you have multiple people getting packages ready, not everyone uses the same wording and it is putsy and annoying to have to go out of Packages and into Items to find what I'm looking for if I don't use the same words that someone else used to identify an item. If you are going to have us assign numbers, maximize that. Elsewhere in the software, you have the capability to look up package numbers and item numbers.
Great Asset to our Auction!
Comments: There was so much to learn as auction manager/admin but using the help and taking it step by step was a remarkable journey. Our event is biennial and coming back 18 months later was much easier knowing the staff and help center were prepared to assist.
Pros:
The help videos, links, and articles are essential and extremely well put together. Help chat was helpful too but mostly satisfied by the self-help videos and articles. Software is very well organized and not difficult to learn and manage; help chat is always there with a quick solution to your problem.
Cons:
I found absolutely nothing wrong with the product.
Hard to use and expensive for nonprofits
Comments: If you can afford GG and the additional assistance, it can be worth it, but for small nonprofits I would not recommend.
Pros:
Customer support was useful when we needed help and there is an option to pay to have someone on site who can do a lot of the day-of work for you **for an additional cost
Cons:
GG is difficult to use and not very intuitive. It is also expensive when compared with competitors.
Greater Giving Response
3 months ago
Thank you for your feedback about our software. We release updates regularly to improve our products and making them more easy-to-use and intuitive is a high priority. We are glad to hear you are utilizing our wonderful client services team! We strive to price our products and services to be affordable for all sizes of nonprofits and schools, while providing live support for every aspect of your event, including 24/7 free event support.
Great tool for our annual GALA fundraiser
Comments: Overall, great experience. I have used Greater Giving for years and specifically, appreciate the customer service. Questions are answered in a timely fashion by knowledgeable representatives. This makes my job so much easier when we are in the throes of putting on a GALA! Thank you Greater Giving.
Pros:
Very helpful that we can go back to this product each year - our database is maintained. Our employees are trained on the product and able to pick it up quickly or train new volunteers.
Cons:
The sales/payment reporting function is cumbersome. Wish the details were itemized on the emailed statement rather than having to log in and pull reports.
Would recommend!
Pros:
It's user friendly and the donor-facing software is intuitive even for less confident users. Of all of the software platforms I have used, Greater Giving by far has the best help/support features and chat. I don't think I've ever waited more than 2 minutes for a response to a question.
Cons:
It would be nice to have a little more customization opportunity in the event building on the back end. But overall it works for what we need.
